How the pandemic and a broken unemployment system are upending people's lives

Ten bucks left, no place to go: How the pandemic and a broken unemployment system are upending people’s lives

He had five days to move out of the house in Brightwood Park, and now Daniel Vought stood looking at the plastic crates stacked in the living room holding his things. T-shirts. Power cords. Pokémon cards and stuffed animals. His beloved guitar — a Gibson Explorer electric — still hung on the wall. He figured it would be safer staying behind.

A new housemate was coming, one who could actually pay $800 a month for the room Vought, 30, had lived in rent-free since the coronavirus pandemic shut down the Georgetown bar where he worked.

For four months, his unemployment benefits application had been snared in red tape at the D.C. Department of Employment Services, a black hole of unanswered emails, phone holds and automated voice messages offering delays instead of answers.

Hundreds, if not thousands, of people in the nation’s capital have been sucked down the same confusing abyss. Through July 29, the employment office has fielded more than 133,000 claims, nearly five times the number processed in all of 2019.

https://www.washingtonpost.com/local/coronavirus-unemployment-delays-dc/2020/08/01/50016264-c522-11ea-8ffe-372be8d82298_story.html