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RKP5637

(67,112 posts)
Tue Sep 1, 2020, 10:53 AM Sep 2020

CVS district leader told pharmacy staff not to tell patients medications filled by + COVID-19 person

Leaked email reveals CVS district leader instructed pharmacy staff not to tell patients their medications were filled by someone who tested positive for COVID-19

https://news.yahoo.com/leaked-email-reveals-cvs-instructed-180045351.html

A leaked email from a CVS district leader told staff to not inform patients that their prescriptions were filled by someone who tested positive for COVID-19.

CVS spokesperson Michael DeAngelis told Business Insider, "It is not our policy to prohibit our pharmacies from informing patients if their prescription was filled when an employee who tested positive for COVID-19 worked in the pharmacy."

The Georgia CVS technician who shared the email with Business Insider said the company threatened to discipline or fire staff if they told customers about confirmed COVID-19 cases.

At least 14 CVS employees across the US have told Business Insider that CVS has a pattern of bullying staff and flagrantly disregarding the safety of customers.

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CVS district leader told pharmacy staff not to tell patients medications filled by + COVID-19 person (Original Post) RKP5637 Sep 2020 OP
Glad I quit using CVS 8 years ago. In_The_Wind Sep 2020 #1
I don't know why CVS still exists. Jirel Sep 2020 #2
Working for CVS pays my bills oswaldactedalone Sep 2020 #3
I've never known a CVS employee oswaldactedalone Sep 2020 #4
I was once reprimanded for letting my staff know an employee was hospitalized for TB Klaralven Sep 2020 #5

Jirel

(2,026 posts)
2. I don't know why CVS still exists.
Tue Sep 1, 2020, 11:02 AM
Sep 2020

I won’t use them. My last straw was about 10 years ago when I needed emergency meds to avoid going blind. CVS was closest and open. I came back to pick up, only to be told then that they’ll call me when the meds come in a week from now. Prescriptions all removed; never again.

Oh yeah - and then there was that time I needed Sudafed in a city I was visiting. Nah, they hadn’t had any in 2 weeks.

Filthy stores, pushy staff who demand you give phone numbers and get their rewards program... no thanks.

oswaldactedalone

(3,491 posts)
3. Working for CVS pays my bills
Tue Sep 1, 2020, 11:08 AM
Sep 2020

but it's a puzzling and frustrating company to work for. Their decision making process is a complete mystery to me. Fortunately, we have a top notch person as our store manager which makes it bearable. Unfortunately, he seems to be the exception and not the rule.

oswaldactedalone

(3,491 posts)
4. I've never known a CVS employee
Tue Sep 1, 2020, 11:13 AM
Sep 2020

to demand phone numbers for the rewards program. When I'm on the register if they don't have a card, I sometimes ask if they'd like one and if they don't we move on. We are under no pressure to ask. If we had to "demand" it, I wouldn't work there.

 

Klaralven

(7,510 posts)
5. I was once reprimanded for letting my staff know an employee was hospitalized for TB
Tue Sep 1, 2020, 12:15 PM
Sep 2020

He had been put in isolation in a negative pressure room because he was suspected of having drug-resistant tuberculosis.

I was advised that telling anyone about his medical condition was illegal due to medical privacy laws. Possibly this was because I was his manager, and if one of his peers had spread the word, it would have been OK. But I got the distinct impression that it was illegal for the company or anyone representing the company to disclose the medical condition of an employee.

In a drug store with only a few pharmacists working there, a disclosure that one of the few had it would also be illegal, since people could deduce which one it was.

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