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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsCVS district leader told pharmacy staff not to tell patients medications filled by + COVID-19 person
Leaked email reveals CVS district leader instructed pharmacy staff not to tell patients their medications were filled by someone who tested positive for COVID-19
https://news.yahoo.com/leaked-email-reveals-cvs-instructed-180045351.html
A leaked email from a CVS district leader told staff to not inform patients that their prescriptions were filled by someone who tested positive for COVID-19.
CVS spokesperson Michael DeAngelis told Business Insider, "It is not our policy to prohibit our pharmacies from informing patients if their prescription was filled when an employee who tested positive for COVID-19 worked in the pharmacy."
The Georgia CVS technician who shared the email with Business Insider said the company threatened to discipline or fire staff if they told customers about confirmed COVID-19 cases.
At least 14 CVS employees across the US have told Business Insider that CVS has a pattern of bullying staff and flagrantly disregarding the safety of customers.
In_The_Wind
(72,300 posts)Jirel
(2,026 posts)I wont use them. My last straw was about 10 years ago when I needed emergency meds to avoid going blind. CVS was closest and open. I came back to pick up, only to be told then that theyll call me when the meds come in a week from now. Prescriptions all removed; never again.
Oh yeah - and then there was that time I needed Sudafed in a city I was visiting. Nah, they hadnt had any in 2 weeks.
Filthy stores, pushy staff who demand you give phone numbers and get their rewards program... no thanks.
oswaldactedalone
(3,491 posts)but it's a puzzling and frustrating company to work for. Their decision making process is a complete mystery to me. Fortunately, we have a top notch person as our store manager which makes it bearable. Unfortunately, he seems to be the exception and not the rule.
oswaldactedalone
(3,491 posts)to demand phone numbers for the rewards program. When I'm on the register if they don't have a card, I sometimes ask if they'd like one and if they don't we move on. We are under no pressure to ask. If we had to "demand" it, I wouldn't work there.
Klaralven
(7,510 posts)He had been put in isolation in a negative pressure room because he was suspected of having drug-resistant tuberculosis.
I was advised that telling anyone about his medical condition was illegal due to medical privacy laws. Possibly this was because I was his manager, and if one of his peers had spread the word, it would have been OK. But I got the distinct impression that it was illegal for the company or anyone representing the company to disclose the medical condition of an employee.
In a drug store with only a few pharmacists working there, a disclosure that one of the few had it would also be illegal, since people could deduce which one it was.