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proud2BlibKansan

(96,793 posts)
Fri Nov 23, 2012, 12:12 AM Nov 2012

Couponer attacked by store manager

(WMC-TV) - An extreme couponer claims she was attacked at a dollar store when she said the manager refused to honor her coupons. The entire ordeal was caught on camera.

The sign at the store states coupons are accepted at Dollar Tree but a shopper is now nursing a busted lip and popped blood vessels in her eye after she says the manager refused to deal with her "wad of coupons". She said she was attacked while leaving the store.

Missy Monzo-Marte says she was shopping at the Dollar Tree in Germantown with a friend, both of whom belong to the DeSoto County Coupon Club.

Jennifer Hill says they had a similar run in with the same manager last week. Now, they want answers from corporate.

More.......http://m.wmctv.com/autojuice?targetUrl=http%3a%2f%2fwww.wmctv.com%2fstory%2f20167279%2fextreme-couponer-claims-attack-by-store-manager

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Couponer attacked by store manager (Original Post) proud2BlibKansan Nov 2012 OP
Managers believe they are in line for rewards xfundy Nov 2012 #1
Assault is taking it to the extreme proud2BlibKansan Nov 2012 #2
and coupons are redeemed by the "acceptor" ay face value + a percentage SoCalDem Nov 2012 #25
Actually, it was a she FrodosPet Nov 2012 #77
Uff da! Somewhat an overreaction. MineralMan Nov 2012 #3
I have resigned myself to having a case of really bad checkout line karma :) - n/t coalition_unwilling Nov 2012 #13
I've learned quite a bit about Teen Mom Nevernose Nov 2012 #17
I sort of feel bad for the Manager Dems50State Nov 2012 #4
Agree. Express should No Coupons. No Checks. alphafemale Nov 2012 #5
Weird. I almost exclusively use cash, especially dollar coins. It's just easier. HopeHoops Nov 2012 #10
Easier for me to swipe. You see where you spent every cent that way. alphafemale Nov 2012 #20
Money is one of the most prevalent carriers of germs. HopeHoops Nov 2012 #21
Paper money is very absorbent. alphafemale Nov 2012 #24
It also carries pathogens. There's no greater carrier of them. HopeHoops Nov 2012 #28
Yeah, people are just dropping like flies. WinkyDink Nov 2012 #45
"That Nam grass will do stuff to your face and shit." HopeHoops Nov 2012 #73
With you on this. It sure makes the end of the month 'balance' a lot simpler. wandy Nov 2012 #39
ours are like that..cash/debit only..n/t SoCalDem Nov 2012 #26
Dollar General.. sendero Nov 2012 #56
Those extreme coupon folks are nutty proud2BlibKansan Nov 2012 #6
I've never understood the whole extreme couponing concept... Darth_Kitten Nov 2012 #7
One example Incitatus Nov 2012 #14
What they don't tell you. proud2BlibKansan Nov 2012 #19
So? WinkyDink Nov 2012 #46
So you aren't getting a whole cart of groceries for nothing. proud2BlibKansan Nov 2012 #75
Agreed -- it's like a hoarder mentality with a lot of those folks obamanut2012 Nov 2012 #31
I'll use the coupons they dispense on the aisle. alphafemale Nov 2012 #41
Gee it is just awful to have a job and - shudder- have to do it. CBGLuthier Nov 2012 #9
It is not so much the work, but the time Dems50State Nov 2012 #15
In the 70's when I was couponing, I would go to the manager BEFORE I shopped SoCalDem Nov 2012 #29
I have one horror story of a african american lady using false coupons Dems50State Nov 2012 #38
I don't believe a word of this. WinkyDink Nov 2012 #57
Me either obamanut2012 Nov 2012 #66
"4 carts go through the line nothing but smalls." Do you suggest people be LIMITED? Get a grip. WinkyDink Nov 2012 #48
Since when is annoyance a good reason to physically attack a person? surrealAmerican Nov 2012 #12
I do not know if we have the whole story Dems50State Nov 2012 #16
Excuse me, but what about the CRIME of "assault and battery" do you not get? WinkyDink Nov 2012 #49
None of what you have said justifies assault. proud2BlibKansan Nov 2012 #74
I really feel the express lane should start adding a convienence fee 4th law of robotics Nov 2012 #18
me too, and even more after seeing the video Enrique Nov 2012 #22
Oh yes and this is the type that keeps sending the kids back to exchange items and their wandy Nov 2012 #40
"how much they can get away with coupons"???? WTH is THIS supposed to mean? Oh, and you're "in a WinkyDink Nov 2012 #43
"Just waxing my Mercedes in Gemantown. Poor people? Read about them" Edweird Nov 2012 #8
Yeah, that old money is much classier. tabasco Nov 2012 #35
Whatever. Germantown sucks. Or at least it used to. Edweird Nov 2012 #42
What's really sad is that you save more by getting store brands than using coupons. HopeHoops Nov 2012 #11
This is a huge over-generalization. WinkyDink Nov 2012 #44
Just as an experiment, take ALL of the coupons from a circular and do the math in the store. HopeHoops Nov 2012 #72
I am amazed by some of the comments here! Sadiedog Nov 2012 #23
+1 Bad_Ronald Nov 2012 #27
Who justified that young woman being attacked? obamanut2012 Nov 2012 #32
You missed "I sort of feel bad for the Manager"? WinkyDink Nov 2012 #54
I also feel bad for the manager obamanut2012 Nov 2012 #65
Hmmm, I feel bad for the woman who was assaulted! Sadiedog Nov 2012 #76
Same here! nt ProudProgressiveNow Nov 2012 #37
THANK YOU. Like it's a green badge of courage NOT to use coupons. WinkyDink Nov 2012 #53
The only problem with "common courtesy" is... KansDem Nov 2012 #59
Cupon question. .. rrneck Nov 2012 #30
They ahve to do the coupons after ringing everything up obamanut2012 Nov 2012 #33
Ah. There y'see, now I'm learning. Thanks!. rrneck Nov 2012 #34
hahaha obamanut2012 Nov 2012 #36
This is what the Republicans have done tufnel Nov 2012 #47
the profits of that store ProdigalJunkMail Nov 2012 #50
That's even sadder tufnel Nov 2012 #51
and you can seriously read into a post ProdigalJunkMail Nov 2012 #52
That's EXACTLY what you said tufnel Nov 2012 #55
you're post is full of shit ProdigalJunkMail Nov 2012 #58
The fact tufnel Nov 2012 #61
ah... called on your garbage ProdigalJunkMail Nov 2012 #63
What? tufnel Nov 2012 #64
perhaps that's what you're doing instead of actually reading... ProdigalJunkMail Nov 2012 #67
Right tufnel Nov 2012 #68
wow... thanks... i see you even better now ProdigalJunkMail Nov 2012 #69
Not sure how you don't recognize the parallel tufnel Nov 2012 #70
The store probably profits just as much on manufacturer's coupons as it does cash Tobin S. Nov 2012 #71
coupons at a dollar store?? ibegurpard Nov 2012 #60
you can save ... even at a dollar store. ProdigalJunkMail Nov 2012 #62

xfundy

(5,105 posts)
1. Managers believe they are in line for rewards
Fri Nov 23, 2012, 12:20 AM
Nov 2012

from the big pigs who employ them. Thus, the "heroic" and stupid actions against people just as economically disadvantaged as themselves. This kind of shit has gone on for decades, but has accellerated in the past few years.

Store manager: go to jail, and you'll find you're less employable than the woman you hit. She'll be your boss someday, as should always have been the case. You forgot the basic rule of society--treat others as you want to be treated. Yeah, some "golden rule" in there, too.

SoCalDem

(103,856 posts)
25. and coupons are redeemed by the "acceptor" ay face value + a percentage
Fri Nov 23, 2012, 04:12 PM
Nov 2012

so the stores do not lose out..

He may have been upset at the fact that the couponer (I used to do that before it was fashionable...back in the 70's...once got $1100.00 of stuff for about $25 ..made the paper too) cleaned him out of some items and that it may have sent other customers away because stuff they wanted was no longer available.

and he might have been worried that all the couponers would descend on his location and make ordering a nightmare for him..

no matter the reason,. he acted inappropriately.

MineralMan

(146,324 posts)
3. Uff da! Somewhat an overreaction.
Fri Nov 23, 2012, 09:53 AM
Nov 2012

OTOH, being the next customer in line at the supermarket when a rabid couponer is ahead of you can be trying. I try to avoid such situations, but sometimes, they don't pull their filing cabinet full of coupons out until everything is rung up.

"Wait! I know I have a coupon for that loaf of bread. Just let me find it."

Nevernose

(13,081 posts)
17. I've learned quite a bit about Teen Mom
Fri Nov 23, 2012, 12:13 PM
Nov 2012

The show, from being stuck behind couponers (or other very strange people) in the check out line.

 

Dems50State

(147 posts)
4. I sort of feel bad for the Manager
Fri Nov 23, 2012, 10:17 AM
Nov 2012

As much as people want to take the side of the extreme couponer I have ran into people like that at shopping places. The express lane is suppose to be for 20 items or less the lady with extreme coupons comes in with over 30 to 40. The store has a policy of not doubling down on coupons so the lady clearly had more items then the 20 item limit. What does the Cashier have to do stop his line and deal with the person. It's annoying! Having to wait behind these people because to them it is fun and games. If you have ever been a Cashier having to scan lots of coupons it is annoying even more so to wait behind them. There should be a limit on how much they can get away with coupons. I refuse to go to walmart because of the coupons and ad matches. I would be in line for hours because of these people without warning. I honestly wanted to go hostile once on them when I was in a hurry one day.

 

alphafemale

(18,497 posts)
5. Agree. Express should No Coupons. No Checks.
Fri Nov 23, 2012, 10:50 AM
Nov 2012

Maybe even Debit or Credit only.

People fishing around for a minute looking for that last seven cents when they have dollars is annoying as hell also.

I rarely carry cash money. I especially hate pocket rocks.

 

alphafemale

(18,497 posts)
20. Easier for me to swipe. You see where you spent every cent that way.
Fri Nov 23, 2012, 03:48 PM
Nov 2012

I generally only touch cash if I know I will be on a toll road or a place I will need cash for tips.

And I haven't gotten a cold or flu since I stopped touching money on a regular basis either.

 

HopeHoops

(47,675 posts)
21. Money is one of the most prevalent carriers of germs.
Fri Nov 23, 2012, 03:55 PM
Nov 2012

Curiously, that's more true of paper money (not sure why) but it is. That's part of why I try to stick with coins.

sendero

(28,552 posts)
56. Dollar General..
Sat Nov 24, 2012, 08:47 AM
Nov 2012

... often only HAS one checkout open so there is no easy solution for that.

If I were the manager AND there was a significant line (4 or more people) AND someone hit the checkout with a wad of coupons, I would either open another register if possible to deal with the coupons or I would ask the couponer if s/he would mind waiting until the line wound down somewhat. If s/he didn't want to wait I would tell everyone in the line that I was sorry but there would be a small delay.

Hitting or even yelling is not called for here.

proud2BlibKansan

(96,793 posts)
6. Those extreme coupon folks are nutty
Fri Nov 23, 2012, 11:00 AM
Nov 2012

Last edited Sat Nov 24, 2012, 10:02 AM - Edit history (1)

I wouldn't want to be in line behind one of them.

Darth_Kitten

(14,192 posts)
7. I've never understood the whole extreme couponing concept...
Fri Nov 23, 2012, 11:12 AM
Nov 2012

To me, a coupon gives you 50 cents off, or 2 for the price of one, something like that.

What's this about having so many coupons you are paying almost nothing? I don't get it.

Incitatus

(5,317 posts)
14. One example
Fri Nov 23, 2012, 11:41 AM
Nov 2012

When an item is buy 1 get 1 free they use a coupon for each item and take advantage of the double coupon deal that some stores do. So if a cereal is $4 and buy 1 get 1, they can use a $1 coupon for each box and get the coupon doubled equaling $4 in coupons.

obamanut2012

(26,094 posts)
31. Agreed -- it's like a hoarder mentality with a lot of those folks
Fri Nov 23, 2012, 04:42 PM
Nov 2012

Getting stuff just because they can, even when it's stuff they don't use and never will. And, in edition, they clean out items for other customers.

I don't agree with assaulting the woman, bu it sounds like she and her fellow Extreme Couponers are "regulars." I have done retail management, and it would be very frustrating, although there is no excuse for abusing a customer in any way.

 

alphafemale

(18,497 posts)
41. I'll use the coupons they dispense on the aisle.
Fri Nov 23, 2012, 11:42 PM
Nov 2012

Or in racks at the front of the store.

Very....very rarely do I even look at newspaper coupons.

They are normally for processed overpriced crap I generally don't buy.

But I did....just happen to spot one coupon In a flyer for Barber Foods Stuffed Chicken Breast...and they were On Sale.

We do love those over processed stuffed chicken breasts the way they do it.

CBGLuthier

(12,723 posts)
9. Gee it is just awful to have a job and - shudder- have to do it.
Fri Nov 23, 2012, 11:15 AM
Nov 2012

I feel so sorry for people who have to work at their jobs. Where is the cake and lemonade damn it.

 

Dems50State

(147 posts)
15. It is not so much the work, but the time
Fri Nov 23, 2012, 12:07 PM
Nov 2012

You have to understand some of these people who do the coupons are nuts. They will fight any price difference that comes up, try to call a manager over when there is a problem with something, and yell at you if you do not take the ads. I feel sorry for the Cashiers because it is all put on them and stresses their job out even more. The Walmart cashiers I feel really bad. Everytime I used to get behind one of those people in line they were rude to the costumers behind and yelling at the Cashier who was trying to do his/her job. Plus the lockouts on the machines. I saw one person with 4 carts go through the line nothing but smalls. It's crazy my advise on how to avoid a line with these people is if you see a lot of ad papers GO TO A DIFFERENT LINE. If you see smalls in there carts that do not make sense run to another line. You can be hours waiting for these people when the person behinds them only has one or two items. It's scary how rude they can get.

SoCalDem

(103,856 posts)
29. In the 70's when I was couponing, I would go to the manager BEFORE I shopped
Fri Nov 23, 2012, 04:17 PM
Nov 2012

and would tell them about how many carts I would have...He would usually be the one to open a separate checkstand and would check me out himself.. No "funny-business"..just hours and hours of real work putting the list together and lots of postage spent sending for the special offer coupons.. and much of it was donated..

 

Dems50State

(147 posts)
38. I have one horror story of a african american lady using false coupons
Fri Nov 23, 2012, 06:14 PM
Nov 2012

She kept buying drinks at the discount ad matching of another store and then when the Cashier was having trouble she jumped on the cashier neck. The cashier had to call a manager over just to deal with the coupons because it was to many and they were false coupons. Turns out someone had created a set to look real that were printed coupons. Half of them wouldn't scan as well. She just kept pulling them out making go through all the coupons. Finally the Cashier just gave up. You could tell it on the Cashier face. The worse part is could hear the Cashier telling the Manager he/she was suppose to be gone 1 hour ago.

surrealAmerican

(11,362 posts)
12. Since when is annoyance a good reason to physically attack a person?
Fri Nov 23, 2012, 11:35 AM
Nov 2012

People do annoying things all the time. Most of the people they annoy are able to come up with responses that don't involve physical violence.

 

Dems50State

(147 posts)
16. I do not know if we have the whole story
Fri Nov 23, 2012, 12:09 PM
Nov 2012

Remember the article says the person is part of a club. How many times does that person go into that store and has the person ever caused problems over the Coupon policy. Have you ever watched the Extreme Coupon'er show? Not all people take the time to make sure it is a safe visit some just come angry try to scam the stores with false coupons.

 

4th law of robotics

(6,801 posts)
18. I really feel the express lane should start adding a convienence fee
Fri Nov 23, 2012, 12:20 PM
Nov 2012

Once you go over the limit.

Ten items: normal price.
Eleven: 2% added to your bill.
Twelve: 5%
Thirteen: 10%
And so on.
If you're in a hurry pay extra. If not use the proper lane.

wandy

(3,539 posts)
40. Oh yes and this is the type that keeps sending the kids back to exchange items and their
Fri Nov 23, 2012, 07:33 PM
Nov 2012

spouse back into the store to get somethiong they forgot. Followed by a hissey fit when the cashier won't accept coupons from a different store chane. In the end they top it all off by geting out the change purse and paying the last 65 cents in pennys.
Arggggghhhhhhh.

 

WinkyDink

(51,311 posts)
43. "how much they can get away with coupons"???? WTH is THIS supposed to mean? Oh, and you're "in a
Sat Nov 24, 2012, 08:31 AM
Nov 2012

hurry"?

Well, aren't you special.

 

Edweird

(8,570 posts)
8. "Just waxing my Mercedes in Gemantown. Poor people? Read about them"
Fri Nov 23, 2012, 11:13 AM
Nov 2012

My recollection of Germantown is arrogant 'new money' in shitty McMansions. Too much 'tude and asshole cops.

 

tabasco

(22,974 posts)
35. Yeah, that old money is much classier.
Fri Nov 23, 2012, 05:01 PM
Nov 2012

People who inherit wealth rather than work for it are much classier.

 

Edweird

(8,570 posts)
42. Whatever. Germantown sucks. Or at least it used to.
Sat Nov 24, 2012, 07:14 AM
Nov 2012

I moved away from that area 20 years ago and have no desire to return.

 

HopeHoops

(47,675 posts)
11. What's really sad is that you save more by getting store brands than using coupons.
Fri Nov 23, 2012, 11:27 AM
Nov 2012

I admit to using coupons, but only for products I prefer the brand name over the store brand or other brand. I've done the math. Even with double coupons it's usually more expensive to get the advertised brand. The in-store sales save you a lot more money. Extreme couponing is like meth - keep going and get more addicted. You won't get anywhere.

 

HopeHoops

(47,675 posts)
72. Just as an experiment, take ALL of the coupons from a circular and do the math in the store.
Sat Nov 24, 2012, 09:35 AM
Nov 2012

It's not an over-generalization - it's simple math. I've done almost all of the grocery shopping for 30 years and it holds true. I'll admit I like Campbell's cream-of soups, Progresso soups, Tabasco, and a few other brands, but for the most part I go all store brand (or lesser known brand) because they're less expensive and are the same damn thing.

Sadiedog

(353 posts)
23. I am amazed by some of the comments here!
Fri Nov 23, 2012, 04:08 PM
Nov 2012

First of all the manager needs to be prosecuted to the full extent of the law! In no way did she have the right to assault that woman. As far as coupon users taking a lot more time to check out, well, the cashiers are paid an hourly wage so what does it matter if servicing that particular customer takes longer? They have to be there anyway. As to other customers behind them there may be a grip there. I make sure that I go to the express lanes if I`m in a big hurry and usually get through very quickly otherwise I just figure that it takes as long as it takes. I have used coupons and saved lots of money but I`m not rude about it and if I see someone behind me with one or two items I just let them go ahead of me. This is just common courtesy. I hope some store manager does not decide that it would be a good idea to assault me over it. Too much!

 

Bad_Ronald

(265 posts)
27. +1
Fri Nov 23, 2012, 04:14 PM
Nov 2012

There's a similar thread here in which a defenseless 16 year-old girl was viciously attacked from beyond by a grown man. It's sickening how some people justify this stuff.

obamanut2012

(26,094 posts)
65. I also feel bad for the manager
Sat Nov 24, 2012, 08:56 AM
Nov 2012

And what appears to be a problem customer/group. However, having worked retail management, you can't hit customers.

I don't think feeling a bit of empathy for the manager translates to thinking it's okay to hit a customer.

Sadiedog

(353 posts)
76. Hmmm, I feel bad for the woman who was assaulted!
Sat Nov 24, 2012, 02:52 PM
Nov 2012

If the manager does not want to deal with customers maybe she should get a different job. How anyone can even excuse this behavior in the slightest with something close to, well these people are hard to deal with, is beyond me. If you work in any type of service industry you will have to deal with people that will irritate you. And yes I have had to deal with obnoxious customers in my past working life.

rrneck

(17,671 posts)
30. Cupon question. ..
Fri Nov 23, 2012, 04:37 PM
Nov 2012

wouldn't it make more sense to affix each coupon to the appropriate item before approaching the checkout?

rrneck

(17,671 posts)
34. Ah. There y'see, now I'm learning. Thanks!.
Fri Nov 23, 2012, 04:50 PM
Nov 2012

ETA: "POS" Was that "point of sale" or "piece of shit"?

tufnel

(95 posts)
47. This is what the Republicans have done
Sat Nov 24, 2012, 08:33 AM
Nov 2012

Make a store manager believe she needs to defend the profits of the rich who run the company.

It's sad really. She really believes she's helping herself by denying the use of a coupon, when she would really only benefit the top of the company.

ProdigalJunkMail

(12,017 posts)
50. the profits of that store
Sat Nov 24, 2012, 08:39 AM
Nov 2012

directly affect the manager's bottom line ... i would wager dollars to doughnuts that the manager gets a bonus based on said profit. the manager was protecting no one's 'profits' but his/her own.

sP

tufnel

(95 posts)
51. That's even sadder
Sat Nov 24, 2012, 08:42 AM
Nov 2012

What would she get, a 1% cut of the money on the sales for that month?

You can't seriously think she's reap in all the profits on a sale.

Edit: And there's no way she's even come close to 1% of the monthly profits. Not going to happen.

ProdigalJunkMail

(12,017 posts)
52. and you can seriously read into a post
Sat Nov 24, 2012, 08:44 AM
Nov 2012

"You can't seriously think she's reap in all the profits on a sale."

Is that anywhere CLOSE to what I said? I don't think so... let's make sure to pay a little closer attention.

sP

In response to your edit ... no shit. that's YOUR statement, not mine. you're just making stuff up ... to what end? i have no clue.

tufnel

(95 posts)
55. That's EXACTLY what you said
Sat Nov 24, 2012, 08:46 AM
Nov 2012

She's in it to help herself is what you said. I disagree and take the stance she's made to believe it's in her best interests to deny coupons.

ProdigalJunkMail

(12,017 posts)
58. you're post is full of shit
Sat Nov 24, 2012, 08:49 AM
Nov 2012

i never said anything about getting 'all the profit' (your words) or even about '1%'... once again, you're words (well, number in this case). but just about every retail manager in the FUCKING WORLD is bonused on sales. and i can just about guarantee this one is as well.

she was protecting herself... not the store.

thanks for making shit up and making it easy to shoot down you're crap.

sP

tufnel

(95 posts)
61. The fact
Sat Nov 24, 2012, 08:53 AM
Nov 2012

That she even needs to "protect herself" is what is complete shit.

She's not working hard for herself, she's working hard for the people running the company. They profit way more than she does for her ridiculous actions.

It's not my fault or hers that this country is too fucked up to the point where rich company owners dangle the carrot in front of their managers faces for them to chase.

She should be compensated enough not to have to try and deny someone's coupons.

ProdigalJunkMail

(12,017 posts)
67. perhaps that's what you're doing instead of actually reading...
Sat Nov 24, 2012, 08:58 AM
Nov 2012

you got called for putting words in my posts and then decided that line wasn't working for you and then you jump on the 'workers of the world unite' post to try to shift the argument... into something i don't disagree with. she should be paid a proper wage. i don't agree that a bonus is something bad like you seem to. bonuses can be a great motivator and reward to someone who goes above and beyond.

sP

tufnel

(95 posts)
70. Not sure how you don't recognize the parallel
Sat Nov 24, 2012, 09:04 AM
Nov 2012

Be good deny coupons = get some more money (treats)

Sit and roll over = get some more treats

Tobin S.

(10,418 posts)
71. The store probably profits just as much on manufacturer's coupons as it does cash
Sat Nov 24, 2012, 09:05 AM
Nov 2012

I'd be willing to bet that the manager just didn't want to deal with hundreds of coupons on a regular basis. Have you ever seen the extreme couponer show? There can be hundreds of items and hundreds of coupons, registers locking up from overload, and calls to to district headquarters. The process can take hours.

It doesn't justify the manger's actions and it was especially stupid of her considering there was a camera rolling, but I can see how if you catch the wrong person on the wrong day something like that could happen.

ProdigalJunkMail

(12,017 posts)
62. you can save ... even at a dollar store.
Sat Nov 24, 2012, 08:53 AM
Nov 2012

some people even walk out with tons of stuff... for nothing.

sP

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