Ticketmaster Screws Up The Inaugural Ball Tickets - All Were Sold By Accident!

The 2013 Presidential Inauguration Committee issued the following email at 3:29 PM Sunday afternoon:


Friend --

Thanks for your interest in attending The Inaugural Ball on January 21st in D.C.

As there are a limited number of tickets available, I'm writing to let you know the next steps in the ticketing process.

Tomorrow, Monday, January 7th, you'll receive an email from Ticketmaster with a unique link.

Don't delete this email! The process is first-come, first-served, so be sure to look out for that email and purchase your tickets right away if you want to attend.

If tickets are still available when you see your email, your link will enable you to buy up to two tickets for $60 each.

Unfortunately, we cannot guarantee that everyone will be able to buy a ticket.

The Inaugural Ball is on the evening of January 21st at the Walter E. Washington Convention Center here in Washington, D.C. Attire is black tie.

Hope to see you there, and if I don't, there are so many other ways to get involved with this historic event -- check them all out at our website, and thanks for being part of the inauguration no matter what.

http://action.2013pic.org/Get-Involved

Thanks again,

Julianna

Julianna Smoot
Co-Chair
2013 Presidential Inaugural Committee

P.S. -- You will also be able to buy Inaugural Parade tickets for $25 each via your unique Ticketmaster link tomorrow.


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Then Ticketmaster via the 2013 Presidential Inaugural Committee sends the email the same day, at 7:26 PM, not the next day as promised:


Dear 'Sucker Who Trusted Ticketmaster',

President Barack Obama will be sworn in for his second term as the 44th President of the United States of America on Monday, January 21, 2013.

The Presidential Inaugural Committee is pleased to offer you the opportunity to attend the Inaugural festivities. This email contains the information you’ll need to join us here in Washington, DC for the official Inaugural events. This email contains specific information for your access to Inaugural tickets.

Below, please find a link, your account number and account password for our secure ticketing website. You can access your tickets and input your address and billing information from the link.

Tickets that are being shipped will arrive via UPS once you complete your transaction. Therefore, it is extremely important that your shipping address is correct.

Please click the following link to login to Ticketmaster's secure website:

Login to Ticketmaster

Your account number is : ######

Your password is: ####

We urge you to accept your tickets and complete your order via the ticketing website as soon as possible.

Do not distribute your account number and password or forward this email, as either may invalidate your tickets and your ability to attend any official Inaugural events.

For further information on official Inaugural events, please visit our website at: http://www.2013pic.org.

We look forward to celebrating four more years with you in Washington, DC.

Sincerely,

David Cusack
Executive Director
Presidential Inaugural Committee


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Ticketmaster followed up with this lame apology for their gross incompetence today at 12:14AM, sent by the Inaugruation Committee:

Good evening.

During testing of our email system tonight, you may have inadvertently received an invitation to purchase tickets for 2013 Inauguration events, including the Inaugural Ball or the Inaugural Parade.

Public tickets to these events were originally scheduled to go on sale tomorrow morning – you received the email tonight in error, and Ticketmaster takes responsibility for this mistake.

However, a significant number of public tickets were purchased this evening, despite the early email. Ticketmaster will be in touch with any additional information.

All public tickets are first-come, first-served, including those sold tonight. There is no guarantee that you will be able to purchase a ticket at any time.

Thank you for your understanding.

Ticketmaster


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I tried to log on and was notified that my account was locked because all tickets were sold!

Thanks for the heads up when we left to visit family and have dinner.

Not only did Ticketmaster send out the email early, they also unlocked the ticket sales early too!

Then they issue the lame Ticketmaster takes responsibility for this mistake line. LIKE WHAT RESPONSIBILITY?


Responsibility would be voiding and reissuing the tickets with the proper notice. Offering free tickets to those who were wrongly offered them. But that would cost money. It's cheaper just to say you take 'RESPONSIBILITY' than to actually take it!