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applegrove

(118,664 posts)
Fri Mar 29, 2013, 10:48 PM Mar 2013

"Customers Abandon Wal-Mart As Their Treatment of Labor Wreaks Havoc on Sales"

Customers Abandon Wal-Mart As Their Treatment of Labor Wreaks Havoc on Sales

by Sarah Jones at Politicus USA

http://www.politicususa.com/wal-marts-treatment-labor-wreaks-havok-sales-costco-boost.html#.UVHsRiyMvEk.reddit

"SNIP..........................................


Where are the customers? According to Bloomberg they fled Wal-Mart’s poor customer service for places like Costco. You know Costco, where they pay their workers a fair wage and back legislation to increase the minimum wage.

Costco proved the Republican Party and the corporate Scrooges wrong:


While Wal-Mart experienced February sales that were considered, “total disaster,” Costco’s earnings for the second quarter of the year climbed 39%. The New York Times reported, “Costco Wholesale’s net income for its second quarter climbed 39 percent as it pulled in more money from membership fees, sales improved and it recorded a large tax benefit.”

Costco CEO Craig Jelinek openly supports raising the minimum wage to $11.50 an hour, “At Costco, we know that paying employees good wages makes good sense for business. We pay a starting hourly wage of $11.50 in all states where we do business, and we are still able to keep our overhead costs low. An important reason for the success of Costco’s business model is the attraction and retention of great employees. Instead of minimizing wages, we know it’s a lot more profitable in the long term to minimize employee turnover and maximize employee productivity, commitment and loyalty. We support efforts to increase the federal minimum wage.”

Costco’s good treatment of labor results in higher productivity and less turnover. Bloomberg reported:

..........................................SNIP"
31 replies = new reply since forum marked as read
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"Customers Abandon Wal-Mart As Their Treatment of Labor Wreaks Havoc on Sales" (Original Post) applegrove Mar 2013 OP
While I don't enjoy shopping at Wal-Mart and visit Costco frequently... jonthebru Mar 2013 #1
Note that ALDI has done well DonCoquixote Mar 2013 #2
When Aldi advertises for help, their hourly pay is higher than WalMart too BuelahWitch Mar 2013 #5
Aldi is holding a hiring fair in my area ... comprehensive medical, dental, vision coverage. hedda_foil Mar 2013 #9
I'm glad to hear they pay well... lame54 Mar 2013 #25
I like their stores Major Nikon Mar 2013 #6
I love their ranch dressing BuelahWitch Mar 2013 #10
Try their canned chili lame54 Mar 2013 #26
I shop at Aldi as much as I can. Lugnut Mar 2013 #12
Thank God whoever she may be- ruffburr Mar 2013 #3
The damage Wal-mart has done in 20 years will take 50 years to fix . olddots Mar 2013 #4
At the rate we are going, perhaps never Major Nikon Mar 2013 #7
My wife's friend text her a picture of a bug she found on the clothes Arctic Dave Mar 2013 #8
"lot more profitable in the long term to minimize employee turnover" beveeheart Mar 2013 #11
No one mentions that Costco charges an annual membership fee. I don't know how much right now. xtraxritical Mar 2013 #13
$50 but it's worth it. Joe Bacon Mar 2013 #14
My membership fee was 100.00 xloadiex Mar 2013 #15
+1 got my check yesterday SomethingFishy Mar 2013 #28
As I said in another thread, I appreciate that Costco pays a higher wage to it's employees, BUT BrotherIvan Mar 2013 #17
All of the food, household goods, etc Blue Gardener Mar 2013 #21
So we should shop at MallWart because Costco sells imported stuff? Jackpine Radical Mar 2013 #22
This argument contradicts itself. BrotherIvan Mar 2013 #24
There is no contradiction. Jackpine Radical Mar 2013 #27
But consumers making informed decisions to support American-made goods would accomplish the same BrotherIvan Mar 2013 #29
Thanks much for the information. I mainly avoid Walmart and would like to check out a Costco. xtraxritical Mar 2013 #19
. blkmusclmachine Mar 2013 #16
Tardar Sauce doesn't like WalMart. talkingmime Mar 2013 #18
We've had a Costco card for a decade distantearlywarning Mar 2013 #20
The reason Costco can pay the big salaries... jmowreader Mar 2013 #23
K and R for all the Walmart fans at the Cave Kingofalldems Mar 2013 #30
I just went to Costco, or tried. Closed! I wasn't pissed though, except a little at brewens Mar 2013 #31

jonthebru

(1,034 posts)
1. While I don't enjoy shopping at Wal-Mart and visit Costco frequently...
Fri Mar 29, 2013, 10:52 PM
Mar 2013

I don't think these are two stores worthy of comparison.

DonCoquixote

(13,616 posts)
2. Note that ALDI has done well
Fri Mar 29, 2013, 10:56 PM
Mar 2013

ALDI is a german chain that has opened up in Aermica. Their gig is all generic food, but ioddly enough, their products tend to be better than name brands a lot of the time, namely because they use EUROPEAN food standards, and tend to buy Local when they can. Their prices are cheaper than Walmart. I see a lot of ex Walmart shoppers in their stores.

hedda_foil

(16,375 posts)
9. Aldi is holding a hiring fair in my area ... comprehensive medical, dental, vision coverage.
Fri Mar 29, 2013, 11:42 PM
Mar 2013

The employee's only pay $10 a month for full insurance. I asked the checker if that was for real and she said it's true. I love Aldi. Turns out the family is related to Trader Joe's owners.

lame54

(35,290 posts)
25. I'm glad to hear they pay well...
Sun Mar 31, 2013, 11:15 AM
Mar 2013

Because there staff is a skeleton crew

very few employees per store - so they deserve to be payed well

Major Nikon

(36,827 posts)
6. I like their stores
Fri Mar 29, 2013, 11:12 PM
Mar 2013

I wish they had more selections to pick from, but what they do have is generally quite good.

Lugnut

(9,791 posts)
12. I shop at Aldi as much as I can.
Sat Mar 30, 2013, 12:44 AM
Mar 2013

The local store isn't very large so selections are limited but it's a great place to go for staples, dairy and produce.

Major Nikon

(36,827 posts)
7. At the rate we are going, perhaps never
Fri Mar 29, 2013, 11:13 PM
Mar 2013

However, if there were a resurgence in unionism, it would take less time to correct it than Wal-mart did to fuck it up.

 

Arctic Dave

(13,812 posts)
8. My wife's friend text her a picture of a bug she found on the clothes
Fri Mar 29, 2013, 11:27 PM
Mar 2013

at Walmart. She thought it was a bed bug. Yuk!

Turns out it was a tick. They are not native to Alaska.

Now you have to worry about getting Lyme disease when shopping there.

beveeheart

(1,369 posts)
11. "lot more profitable in the long term to minimize employee turnover"
Sat Mar 30, 2013, 12:19 AM
Mar 2013

In such a big store, it's reassuring to see the same greeters and checkers and other associates from month to month, year to year. And I really like it that several of the employees recognize and call me by name.

Joe Bacon

(5,165 posts)
14. $50 but it's worth it.
Sat Mar 30, 2013, 12:56 AM
Mar 2013

Any big ticket item I've bought from Costco at a discount price covers the fee! I've never had any problems with anything I've gotten from Costco! Love them. And I pass a couple WalFarts on the way to the nearest Costco!

xloadiex

(628 posts)
15. My membership fee was 100.00
Sat Mar 30, 2013, 01:20 AM
Mar 2013

because I have an executive membership. Right before the anniversary of my renewal date I get a check for 2% percent back on my purchases for the year. I think it's 3% back on gas. You can use that check to renew your membership or spend it in the store. My last check was for 140.00 so I renewed and had 40 to spare. They may have gone up to 110.00 since I upgraded my card.

There are also gold star memberships. I believe those are 55.00

SomethingFishy

(4,876 posts)
28. +1 got my check yesterday
Sun Mar 31, 2013, 01:03 PM
Mar 2013

$208 bucks. (I have 3 teenage boys, they eat a lot) Free $108 worth of groceries. Can't beat it. The only complaint I could make is they keep re-arranging the damn store. Every time I go in stuff is moved to another place. However if this keeps people working at a decent wage, move away!

BrotherIvan

(9,126 posts)
17. As I said in another thread, I appreciate that Costco pays a higher wage to it's employees, BUT
Sat Mar 30, 2013, 03:33 AM
Mar 2013

They are still selling primarily FOREIGN goods. That is why their prices are so cheap. The markup on slave labor is enormous, so they can cut prices and still make money. Consumers are addicted to cheap goods and are unwilling to pay what Made in USA costs. Until that changes, the race to the bottom continues. I am so amazed to read over and over that people don't know that in these threads.

Blue Gardener

(3,938 posts)
21. All of the food, household goods, etc
Sat Mar 30, 2013, 08:20 PM
Mar 2013

Are American made. It may be true the electronics are made in China, but then most of them are. I save money every month on food, detergent, etc. I got my tires there (American made) and got a great deal, plus the 2% back. They use nitrogen in the tires, plus free road hazard warranty. The yearly membership is well worth it.

Jackpine Radical

(45,274 posts)
22. So we should shop at MallWart because Costco sells imported stuff?
Sat Mar 30, 2013, 10:15 PM
Mar 2013

The answer to cheap imports is a structural one, not a matter of individual rectitude. People are economically stressed, and need to stretch their money as far as possible. They are victims, not perpetrators of corporate economic abuse. Blame international trade agreements and similar corporate manipulations of world governments, not the individual purchasers. All we need to do is reclaim enough national sovereignty to place tariffs on any non-union-made imports, and we can start restoring some economic balance to the system.

BrotherIvan

(9,126 posts)
24. This argument contradicts itself.
Sun Mar 31, 2013, 11:13 AM
Mar 2013

On the one hand, you argue that Americans, because they are economically stressed, can only afford cheap goods. Yet if tariffs were instituted, that would make foreign goods cost more in line with American made goods, so then Americans would magically be able to afford them??

And the only two choices are Wal Mart full of cheap foreign crap or Costco, slightly better quality but still artificially cheap crap? Americans have no choice but to over-consume cheap goods created by slave labor? No way out of the vicious cycle that puts people out of work and their jobs shipped overseas so all they can afford are goods made overseas? Really?

How about people make better choices, based on the quality of American goods but perhaps less "stuff." When I was a student, I spent a year in Canada, and even though I didn't have a huge budget, one of my Canadian peers came into my house and said, "If you hadn't told me you were an American, I would have known the minute I saw all your stuff." And it's true. Americans have bought into the idea they need as much disposable crap as possible--at all income levels. No sense of buying high-quality, American-made with warranties that lasts or can be handed down or reused. There is article after article that shows that that shopping solely based on prince in the end actually costs more because that crap soon breaks and needs to be replaced. Consumers just need to be reeducated.

Jackpine Radical

(45,274 posts)
27. There is no contradiction.
Sun Mar 31, 2013, 12:56 PM
Mar 2013

The tariffs would help to create an environment in which American workers would have jobs at living wages.

BrotherIvan

(9,126 posts)
29. But consumers making informed decisions to support American-made goods would accomplish the same
Sun Mar 31, 2013, 02:56 PM
Mar 2013

We can't wait while our government officials who are captured by corporations do the right thing. We know they won't. But as consumers, we have the power to create demand. If the corporations were given the message that the Made in the USA label is a serious selling point for an item, they would bring manufacturing back here. That, and removing the cost of health insurance from the cost of the American worker. The understand nothing but profit. We do have the power to change things with every purchase we make.

(p.s. I would also like to add I think consumers have also forgotten, or have never known, the absolute pleasure and satisfaction from buying and using a well-made product. Always saves money in the long run.)

 

xtraxritical

(3,576 posts)
19. Thanks much for the information. I mainly avoid Walmart and would like to check out a Costco.
Sat Mar 30, 2013, 12:41 PM
Mar 2013

There's none close by, it's about a gallon of gas each way so I'll have to make sure I need things. Thanks people.

distantearlywarning

(4,475 posts)
20. We've had a Costco card for a decade
Sat Mar 30, 2013, 12:43 PM
Mar 2013

It's a great value. TP, paper towels, cereal, we've even gotten a set of great dishware there. I love Costco.

In that time, we were forced to go in a Walmart once, and it was because we were out of state at a isolated hotel and didn't know where else to go to get some groceries.

jmowreader

(50,557 posts)
23. The reason Costco can pay the big salaries...
Sat Mar 30, 2013, 11:11 PM
Mar 2013

is they run a lot less labor-intensive business model.

It is a LOT easier and quicker for an employee to get a skid of toilet paper out of the overhead, remove the shrinkwrap and put the whole skid in the hole so people can buy full cases of paper, than for someone to go in the back, get one case of paper, haul it to the floor, open it and put the individual packages on the shelf. And because it IS easier and quicker to stock shelves by just plunking a pallet of product on the floor, they need fewer employees.

I know that not everything they sell can be handled that way, but a hell of a lot of it can.

brewens

(13,588 posts)
31. I just went to Costco, or tried. Closed! I wasn't pissed though, except a little at
Sun Mar 31, 2013, 06:20 PM
Mar 2013

myself for not thinking. I know I did exactly the same thing last year one one of the holidays. I'm glad to see them give their employees those days off. I just wish I'd remember it. I could easily have went yesterday.

I know at least two other people did the same thing. To go down that road and take the left we did back to the main road, there's no reason to do that unless you were going to Costco. Wal-Mart is right next to is. Whatever all three of us wanted, it wasn't worth going to Wal-Mart for.

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