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marmar

(77,097 posts) Mon May 6, 2013, 01:06 PM May 2013

Chicago Transit Authority to give private security firm the boot

CTA Defends Replacing Private Security Guards With Customer Service Reps
May 6, 2013 9:28 AM

CHICAGO (CBS) – The head of the CTA is defending a decision to replace security guards at ‘L’ train stations with CTA customer service representatives.

WBBM Newsradio’s Bernie Tafoya reports CTA President Forrest Claypool said riders would be much safer with full-time CTA customer service reps working at ‘L’ stops than security guards from the Securitas company.

“We have over 30 percent turnover on these employees. They come and they go,” he said.

The CTA’s contract with Securitas Security Services USA runs out in July. ...................(more)

The complete piece is at: http://chicago.cbslocal.com/2013/05/06/cta-defends-replacing-private-security-guards-with-customer-service-reps/