IT experts question architecture of Obamacare website.
(Reuters) - Days after the launch of the federal government's Obamacare website, millions of Americans looking for information on new health insurance plans were still locked out of the system even though its designers scrambled to add capacity.
Government officials blame the persistent glitches on an overwhelming crush of users - 8.6 million unique visitors by Friday - trying to visit the HealthCare.gov website this week.
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Five outside technology experts interviewed by Reuters, however, say they believe flaws in system architecture, not traffic alone, contributed to the problems.
For instance, when a user tries to create an account on HealthCare.gov, which serves insurance exchanges in 36 states, it prompts the computer to load an unusually large amount of files and software, overwhelming the browser, experts said.
If they are right, then just bringing more servers online, as officials say they are doing, will not fix the site.
http://uk.reuters.com/article/2013/10/05/us-usa-healthcare-technology-analysis-idUKBRE99407T20131005