General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsElderly Florida Man Allegedly Attacked A Man For Having Too Many Items In The WalMart Express Lane
William E. Golladay allegedly started counting the items in 65-year-old John L. Malherbe's motorized shopping cart as he was checking out.
Once Golladay realized Malherbe was buying more than 20 items, he allegedly flew into a rage and told Malherbe he couldn't use that register, according to ABC 7. Malherbe says he told Golladay to back off, and Golladay allegedly responded by pushing his shopping cart into Malherbe.
Read more: http://www.businessinsider.com/william-e-golladay-arrested-over-alleged-wal-mart-attack-2014-1
Must not have had his piece with him.
Xipe Totec
(43,890 posts)is with a 77-year-old carrying less than 20 items.
jsr
(7,712 posts)LuvNewcastle
(16,856 posts)Former cop, maybe? He needs to be put in one of those old folk's homes where he can't leave the property.
Shrike47
(6,913 posts)I guess I'm just an aid and abettor.
Capt. Obvious
(9,002 posts)lpbk2713
(42,766 posts)They could be from anywhere.
FarCenter
(19,429 posts)Lots of Ohioans drive down I-75 into retirement.
enough
(13,262 posts)That hair-trigger violent rage over small trivial matters, with no ability to control the temper or the behavior, is one of the most common symptoms of early and middle stages of dementia.
HereSince1628
(36,063 posts)Could you provide a link?
A Mayo clinic/U. Minn study I saw for Olmsted Co. Minnesota suggested about 1000 cases per 100,000 in the age group 75-79.
That's an attack rate of about 1% per 5 years.
snooper2
(30,151 posts)HereSince1628
(36,063 posts)TBF
(32,090 posts)A HERETIC I AM
(24,376 posts)"Atta boy!"
The second thing that came to mind was....
"You should be ashamed of the first thing that came to your mind"
Jesus Malverde
(10,274 posts)Amaril
(1,267 posts).....in a grocery store, and occasionally get stuck working the express lane (which I freaking HATE).
There is a sign which VERY clearly says "10 items or less". What I have come to realize is there are a LOT of people who think such signs apply to everyone BUT them.
And, yes, people get REALLY ticked when the person in front of them has more than 10 items (I'm not talking a couple more -- I'm talking 20, 30, sometimes even more) and they have one or two.......but rarely do they say anything to the person -- they direct their ire at me for not refusing to allow the person to use the express lane.
We've been told -- by management -- not to refuse service to someone with more than 10 items, and to simply remind them after completing their order to be aware on their next visit that express is limited to 10 items or less...........which I do, very politely, and was rewarded for my efforts by being called a C*nt by a customer the other day.
There are a lot of jerks running around unsupervised out there.
ProudToBeBlueInRhody
(16,399 posts)Amaril
(1,267 posts)I didn't realize how much until I took this job.
Don't get me wrong -- I meet some of the loveliest people, and some who touch my heart (the ones who are struggling to keep up with the world, but doing their best -- I will take ALL day to help them if needed and I don't care a whit if the heads of every person behind them bursts into flames while I'm doing it)........but there are some I could cheerfully run over with my car (not really, but you know what I mean).
joeglow3
(6,228 posts)That said, I would never imagine treating the cashier like that.
Amaril
(1,267 posts).....are the ones who treat service-industry people as non-human -- they don't respond to a friendly greeting, if they speak at all it's with a tone of sneering contempt in their voice, and then throw their money in the clerk's general direction like the idea of accidentally touching his/her hand is repugnant.
I'm pretty tough -- when I run across one of this type I can shake it off with a "sorry your life is apparently so shitty" shrug of my shoulders...........but I work with a lot of younger people who haven't learned yet to not take such things personally. More than one has had to have a hug from Auntie Amaril to perk them back up.
Jenoch
(7,720 posts)retail grocery business is that so few in management know proper grammar.
"10 items or fewer"
FSogol
(45,525 posts)people in line join in and clap too. I never do that to mothers with small kids or senior citizens.
JVS
(61,935 posts)I agree with them. Management is wrong, you should enforce it.
stevenleser
(32,886 posts)Management doesn't care if the customers abuse him/her all day long.
lame54
(35,321 posts)Years ago I was running the express lane and this woman came through with many items. Some asshole behind her starts complaining non-stop. The woman was very embarrassed and apologized to me saying she didn't realize she was in the express(which happens often). I told her not to worry about it. I rang her up quickly and she paid quickly once again apologizing. I again told her not to worry about it and to have a great evening. This fucking prick complained the entire transaction but when it was his turn I rang up his one item and he spent twice as much time trying to find exact change.
This express lane is a bad idea
Now I work in a store that does not have one. We get the occasional complaint for not having one but that is nothing compared to the many fights that break in stores that have them.
A HERETIC I AM
(24,376 posts)Amaril
(1,267 posts)I can't tell you how many times I've heard the "It won't scan? Then it must be FREE!" line -- 500,000,000 times would be a good estimate.
I always say something along the lines of........."Hmmmm, well if I give it to you for free, then I'll probably get fired, and if I get fired, then I'll have to come live with you.".........and they laugh, and I laugh, and a little piece of me dies inside.
raven mad
(4,940 posts)"and was rewarded for my efforts by being called a C*nt by a customer the other day."
I sincerely hope you decked the MFer. Or at least called security on it (I won't designate him/her because anyone who would do this is subhuman).
My BFF works retail in the liquor store of one of our local grocery chains. During the recent solstice, a guy came in with TWO cartloads of groceries, bought one 6-pack of beer - and she was forced to ring up everything else, while the line grew to the back of the store.
He was very, very fortunate to get out of there with his skin intact. This is Interior Alaska, where open-carry is legal and there were at least 4 patrons behind the guy with holsters, fully equipped.....
The guy never came back to the store. Gigi (my BFF) pointed out what I just mentioned above to the dude before he left the area.................... and suggested that everyone in line now knew his face.
No overt threats, and we all pretty much cracked up afterward!
tiredtoo
(2,949 posts)I usually ask the cashier if she knows if the customer cannot read or cannot count.
lame54
(35,321 posts)ZombieHorde
(29,047 posts)bvar22
(39,909 posts)...but in the case "Express Lane" abuses, let the games begin.
Anyone who pulls out their check book and begins writing a check after the cashier rings up the total in the Express Lane is Fair Game too.
Everyone in the Express Lane should have their CASH ready to go when that little bell rings,
and "Keep the Change" is a good move worth Bonus Points and a High Five!
It is called the "Express Lane" for a REASON.
Hubba, Hubba, People.
Some of us gotta MOVE!!!
JVS
(61,935 posts)Jury nullification.
catbyte
(34,447 posts)meadowlark5
(2,795 posts)Because it's becoming quite clear if anyone pisses you off in Florida, you can kill them. "He was revving his motorized shopping cart at me, I felt threatened!"
Grammy23
(5,813 posts)The people directly ahead of us had NOT just one cart, but TWO carts filled with after Christmas clearance items. Stuffed animals, table decorations, artificial flowers, candy. You name it, they had it, marked down 90 %. So they started unloading their purchases onto the conveyor belt and the cashier started ringing it up and shortly afterward did mention that they were in an Express Lane. She made NO move to stop ringing them up, or otherwise scold them. In fact, she went out of her way to be polite about it.
As the couple was preparing to leave we could hear the man really grumbling and grousing to his wife about reporting the cashier to management. We had a small order so we were checked out quickly, just in time to see the manager being summoned back over to the cashier. The older couple was spinning out a tale so far from the truth, you'd have thought the cashier slapped them and cursed them out on the spot.
We waited patiently a few feet away and when we had an opportunity, flagged the manager down and told OUR side of the story in defense of the cashier. Our assumption was that part of the reason the old guy went off on the cashier in the first place was because she was Hispanic and he was most likely a racist who figured he could get away with reporting this cashier for being rude to him. Anyhow, the manager thanked us for sticking around and explaining what we saw. We felt good about it because we believed we saved that cashier from being written up for something that never happened.
raven mad
(4,940 posts)I cannot STAND anyone who is abusive toward folks in the service industries. That said, as a cashier in a local Army post eatery, I've never been treated better than by the noncoms - or worse than by the officers.
LuvNewcastle
(16,856 posts)That poor cashier might have gotten fired or denied a raise. I wish the world had a lot more people like you!
BeyondGeography
(39,379 posts)It was never a strength for me either.
dem in texas
(2,674 posts)That's it, I don't shop there anymore. Albertson's - that is why your stores failed in Dallas, mainly the one on Skillman. Bad clerks, bad service won't get my money.
Rex
(65,616 posts)nt.
Gothmog
(145,554 posts)The fact that he got so upset about this issue is sad