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MineralMan

(146,308 posts)
Mon Mar 19, 2012, 11:56 AM Mar 2012

It's not the device. It's the user.

This is nominally about the iPhone and Siri, but extends into other areas, including politics.

At a recent family gathering, a group of family members, including my right-wing brother-in-law, were discussing Alaska. Someone mentioned Mt. McKinley, the highest mountain in the US. None of us could remember its exact height, although I said, "It's over 20,000 feet." So my B-i-L pulled out his iPhone and I grabbed my wife's freebie Verizon 'droid phone, which I rarely use. B-i-L started talking to Siri, asking about the height of the mountain. Siri didn't really understand the question, so my B-i-L tried asking in several different ways, growing increasingly frustrated, and actually beginning to get angry at Siri, as though that would accomplish something. I suspect that Siri wasn't going to give him an answer, anyhow. She's better at finding the nearest Starbucks.

At the same time, I opened the browser in my wife's 'droid phone and typed Mt. McKinley into its URL field, using its miserable excuse for a touchscreen keyboard. Naturally, Wikipedia was the first result in the search results, but I didn't have to open it. The second result had the height of the mountain in its description. I waited before saying it, until my B-i-L started getting angry, and then gave the height in feet and meters.

My B-i-L's frustration cause him to say, "How did you get that?" in a bit of an angry voice. I said that I had just typed in the name of the mountain into the browser and the information appeared, as if by magic. My B-i-L's response was, "I don't trust the Internet."

So, he trusts a disembodied voice that can't understand his poorly-constructed question, but he doesn't trust the information I got by typing something into a web browser. He got angry, first at Siri, and then at me, because he couldn't find the answer faster. I saw this as very similar to some of the moronic things he says about politics. He thinks that President Obama is responsible for the "increasing problems in the economy," and won't accept any evidence that the economy has improved since Obama took office. He prefers the disembodied voices he hears on Fox News to actual information.

In a way, Fox News and Siri are quite similar. People rely on both, and both are likely to not understand the question and provide incorrect information or no information at all.

25 replies = new reply since forum marked as read
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It's not the device. It's the user. (Original Post) MineralMan Mar 2012 OP
Where does Siri get "her" information? The Velveteen Ocelot Mar 2012 #1
Yes. You are correct. My brother in law is a moron. MineralMan Mar 2012 #3
This message was self-deleted by its author REP Mar 2012 #6
Post removed Post removed Mar 2012 #2
Why do you find this unbelievable? The Velveteen Ocelot Mar 2012 #4
If you knew my B-i-L, you'd have no trouble believing it. MineralMan Mar 2012 #5
I run into this all the time IN COLLEGE. People don't know how to evaluate data. saras Mar 2012 #7
People also have great difficulty in asking questions MineralMan Mar 2012 #11
That was in 1990. I recall internet searches being more limited back then... JHB Mar 2012 #12
Stephen Colbert and Daniel Tosh have been pointing out the fact that anyone can edit Wikipedia. Initech Mar 2012 #19
Wikipedia is a sometimes information source. MineralMan Mar 2012 #21
Perhaps Siri calls the mountain Denali? Bluenorthwest Mar 2012 #8
Perhaps. Or, perhaps not. MineralMan Mar 2012 #9
Same here. n/t FSogol Mar 2012 #10
Denali is the State (or is it National) Park. McKinley is the actual peak, if I remember correctly. madinmaryland Mar 2012 #25
FWIW, Siri got it for me ahimsa Mar 2012 #13
Cool. That wasn't how he asked, though. MineralMan Mar 2012 #14
I'm posting this on my Facebook site. It begins to outline the Internet generation;v. even religion Brettongarcia Mar 2012 #15
When I bought my new phone last week I saw no reason to get the 4S. Initech Mar 2012 #16
I would have opened my Wikipanion app Codeine Mar 2012 #17
Device over-reliance Ron Obvious Mar 2012 #18
There's that, too. I knew the mountain's height to MineralMan Mar 2012 #20
My story would have been better Ron Obvious Mar 2012 #22
Exactly. Undestanding what you're calculating is crucial. MineralMan Mar 2012 #23
I'm an iPhone user, and thought that Siri was nothing more than a stupid marketing gimmick, bullwinkle428 Mar 2012 #24

The Velveteen Ocelot

(115,693 posts)
1. Where does Siri get "her" information?
Mon Mar 19, 2012, 12:06 PM
Mar 2012

The Internet?

Yup.

Siri supports searches from Google, Bing, Yahoo, Wolfram Alpha and Wikipedia. Siri also works with Google Maps and Yelp! search in the United States only.

Your BIL is a moron. If he doesn't trust the Internet he shouldn't trust Siri, regardless whether he can figure out how to ask the question.

MineralMan

(146,308 posts)
3. Yes. You are correct. My brother in law is a moron.
Mon Mar 19, 2012, 12:09 PM
Mar 2012

Had he asked the question properly, he'd have gotten an answer, but he doesn't think well, so he didn't. That's the same reason he believes what he hears on Fox News. He doesn't even know what to ask.

Response to The Velveteen Ocelot (Reply #1)

Response to MineralMan (Original post)

 

saras

(6,670 posts)
7. I run into this all the time IN COLLEGE. People don't know how to evaluate data.
Mon Mar 19, 2012, 12:22 PM
Mar 2012

The particular example being discussed was the "Iraqis throw babies out of incubators" story.
It was spread by the daughter of a diplomat.
This information is, as you might imagine, public.
This information was left out of mass media stories for a year before a reporter got it into the narrative.
I suggested that anyone who wanted to know who she was before that year was up could have found out in a minute or two on the internet.
Even worse, I suggested that anyone who was going to have an emotional or moral reaction to the story had an OBLIGATION to do that first.
The nearly universal response: you can't trust the internet - it could be just someone's opinion.

I suppose you could have, if you looked hard enough, found someone who had offered an incorrect opinion as to the height of Mt. McKinley. You think?

MineralMan

(146,308 posts)
11. People also have great difficulty in asking questions
Mon Mar 19, 2012, 12:35 PM
Mar 2012

correctly. Often, this leads them to incorrect answers, or no answer at all.

BTW, I did find a site that had the wrong number for the altitude of the peak of Mt. McKinley. However, the consensus seems to be 20,320 feet. The internet does have some incorrect information on it, but if you ask the right question and use reliable sources, you can usually rely on the information you find.

JHB

(37,160 posts)
12. That was in 1990. I recall internet searches being more limited back then...
Mon Mar 19, 2012, 12:37 PM
Mar 2012

...and not many reporters using USENet.

Even so, you'd think the fact that she was put forward by a PR firm would have made the Washington crowd more skeptical, instead of less, which is what appeared to have happened.

Initech

(100,076 posts)
19. Stephen Colbert and Daniel Tosh have been pointing out the fact that anyone can edit Wikipedia.
Mon Mar 19, 2012, 12:59 PM
Mar 2012

And they've been doing so with unbelievably hilarious results. But it's scary to think that in this day and age people don't question what they read. It's one thing to read facts - it's another entirely to question the source and content. And it's truly scary that a lot of college students can't figure this out.

MineralMan

(146,308 posts)
21. Wikipedia is a sometimes information source.
Mon Mar 19, 2012, 01:06 PM
Mar 2012

It's good in many areas, and for basic information. However, when you get into history, politics, and information about individuals, it doesn't do so well. Nobody has any good reason, for example, to monkey with things like the height of mountains, so the information is usually reliable. However, for many subjects, people like to mess around with the entries.

The internet is relatively unreliable, but some sources on the internet are good sources of information. The trouble is that most people have no idea which ones those are, and believe anything they see.

MineralMan

(146,308 posts)
9. Perhaps. Or, perhaps not.
Mon Mar 19, 2012, 12:31 PM
Mar 2012

I have no idea, nor do I have an iPhone, so I can't check. Maybe my brother-in-law is just a moron. That seems more likely. Checking, though, both names produce the result in the first couple of browser results. So, either would have worked, you're right. What Siri knows, though, is less certain. Speech recognition is a difficult thing. It's getting better, but isn't all that yet.

ahimsa

(426 posts)
13. FWIW, Siri got it for me
Mon Mar 19, 2012, 12:38 PM
Mar 2012

When I just asked "How high is Mount McKinley?" It actually returned way more information than I needed. I never actually use Siri though. I can see why your brother-in-law would be frustrated if his magic phone doesn't even understand him.

MineralMan

(146,308 posts)
14. Cool. That wasn't how he asked, though.
Mon Mar 19, 2012, 12:43 PM
Mar 2012

That would have been my question, too. I can't remember his exact words the first time he asked, though. As I said, it's not the device. It's the operator.

Brettongarcia

(2,262 posts)
15. I'm posting this on my Facebook site. It begins to outline the Internet generation;v. even religion
Mon Mar 19, 2012, 12:48 PM
Mar 2012

Thanks! Keep up the good work.

Initech

(100,076 posts)
16. When I bought my new phone last week I saw no reason to get the 4S.
Mon Mar 19, 2012, 12:49 PM
Mar 2012

Siri is nothing new and rather than relying on it for information its better to look it up yourself. I like my new Droid phone and may never go back.

 

Ron Obvious

(6,261 posts)
18. Device over-reliance
Mon Mar 19, 2012, 12:54 PM
Mar 2012

Several years ago, at a CompUsa, I was waiting in the checkout line to buy a $200 hard drive. A store employee came over to try to talk me into signing up for a store credit card that would offer me 10%, 15%, or 20% off my purchase depending on the plan. After she asked my how much my purchase would cost, she earnestly started hitting the keys on her calculator: "Let's see, to save 10% off of $200, you would save ....." beep-boop-beep, "Uhm,,, 20 dollars!"

"No shit, huh, 20 dollars? I bet if I went with the 15% plan, i might save $30 and $40 if I went with the 20% plan. Not really interested, sorry."

She looked at me as though I had just grown two heads. Astonished at this display of mathematical wizardry: "Wow, are you a scientist?"

Sorry, this isn't even particularly on-topic for your OP. I'm just suffering from a bout of grumpy old-fartism this morning.

MineralMan

(146,308 posts)
20. There's that, too. I knew the mountain's height to
Mon Mar 19, 2012, 01:01 PM
Mar 2012

a reasonable degree of accuracy, for whatever reason. I couldn't tell you where the information that it was over 20,000 feet came from. Probably way back in grammar school or something. But, I did have a close approximation already in my head.

Your example is a good one, though, of the inability or unwillingness people seem to have to rely on their own brains for things. By always using a device to get the information, it never really gets into people's memories. That's why I don't like the use of calculators at the grammar school level. There's so much missed when a machine does all the calculations, and kids don't learn any of the calculation tricks we old geezers learned.

 

Ron Obvious

(6,261 posts)
22. My story would have been better
Mon Mar 19, 2012, 01:38 PM
Mar 2012

My story would have been better though, had she gotten the $20 wrong and not known why.

I agree with you completely on the use of calculators (or any computers) in primary education. Like your Mt. McKinley example, one should have a rough idea of what the answer should be before calculation, so one can distinguish a likely right answer from a wrong one. I also knew the answer should be in the low 20,000 ft range, higher than local (to me) Mt. Rainier (~14.5K') and shorter than Mt. Everest (~29K'). An answer of 5260' would obviously have been wrong and should be recognised as such.

I've seen people calculate averages that fall outside the sample range and not know why that answer has to be wrong. I suspect they have no real notion of what an average or a percentage is, just how to calculate it.

MineralMan

(146,308 posts)
23. Exactly. Undestanding what you're calculating is crucial.
Mon Mar 19, 2012, 02:00 PM
Mar 2012

And that often gets lost when everything is calculated on a machine. Further, understanding how to remove zeros to do such a calculation and knowing generally what the order of magnitude of the answer should be is also something that has to be learned. To not know that calculating 10% of something is just a matter of moving a decimal point and to not be able to multiply a simple result by 2 or 1.5 is not to understand what is happening at all.

I suspect that the clerk you talked to does not understand even the concept of percentages, despite having an idea of how to calculated them on her calculator.

This is not new, though. When I was heading for Turkey in 1967, while in the USAF, I was in my home town on leave, and decided to go to the bank and change some $US for Turkish lira, so I'd have tip money, etc., when I arrived there. So, I went to the Bank of America in my small California town, knowing that it would take a day or two to get the actual currency. I told the teller that I wanted 500 Turkish Lira. The exchange rate was 9 lira to the dollar at the time, and it was a fixed rate. The teller told me that the currency would be there the next day, and asked me for $4500. It took a conversation with the bank manager to convince her that she wasn't supposed to multiply 500 by 9 to get the correct amount for the exchange. Nothing I said could convince the teller that she had the exchange backwards.

She simply did not understand the principle of the exchange at all.

bullwinkle428

(20,629 posts)
24. I'm an iPhone user, and thought that Siri was nothing more than a stupid marketing gimmick,
Mon Mar 19, 2012, 02:16 PM
Mar 2012

and nothing I've seen since the release of the new iPhone has convinced me differently.

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