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WilliamPitt

(58,179 posts)
Thu Mar 6, 2014, 12:28 PM Mar 2014

Worse Than the Mob: The Insurance Industry Is Organized Crime



(Photo: England / Flickr)

Worse Than the Mob: The Insurance Industry Is Organized Crime
By William Rivers Pitt
Truthout | Op-Ed

Thursday 06 March 2014

We got accountants playin' God
and countin' out the pills
Yeah, I know, that sucks - that your HMO
Ain't doin' what you thought it would do
But everybody's gotta die sometime...

- Steve Earle


(snip)

There is exactly one insurance company in New Hampshire peddling plans through the ACA: Anthem BlueCross BlueShield. After completing the enrollment process through the exchange, the next step was to deal directly with Anthem, which quickly came to be about as fruitful as trying to batter down a brick wall with my daughter's teething ring. First it was two weeks of phone calls, involving serial hours listening to on-hold music that could easily have come straight out of a bad porn movie soundtrack, just to establish that Anthem actually recognized Multiple Sclerosis as a real disease. Then it was another week of porn-flick hold-music to get a straight answer on the location and availability of MS doctors that were "in the network," and thus covered.

Every phone call yielded a different set of answers, a different phone number to call, which invariably led nowhere. The calls that finally yielded answers and useful information felt like luck-of-the-draw; we either got someone on the line who actually felt like working that day, or were simply fortunate that the person we spoke to actually picked the correct answer off their sheet of go-away pat responses. In the end, all of this took so long that we wound up shelling out nearly a thousand dollars to get COBRA coverage from my wife's employer, just to make sure we had something over our heads. Finally, after almost a month of nonsense, we managed to get everything squared away, I cut Anthem a check, and we received insurance cards in the mail.

All was quiet for a while, until the beginning of last week, when my wife's MS medication began to run low. Previously, and with no hassles, the process to acquire a refill for her prescription was to call the company that makes her medicine about a week before it ran out, place an order for a refill, and it would be delivered two days later. When we called the drug company at the beginning of last week, however, we hit a great big pothole: they could not do the refill until our new insurance company approved it.

My wife contacted Anthem a month ago to clear the way for this approval process. They required a statement from her neurologist in order for the prescription to be approved. That statement was acquired, and sent to Anthem, a month ago. According to every conversation we had with Anthem this week, however, the statement from her neurologist did not exist, and the process had to begin again from scratch.

And so it was phone calls to Anthem, and more phone calls, and hold music - between the two of us, my wife and I have logged enough hours on hold to fly to Neptune and back - and one answer with one phone call once we finally got someone on the line, another answer with another phone call once we finally got someone on the line, and all the while my wife's stock of MS medicine dwindled, and dwindled, and dwindled.

Last Wednesday, fearing the worst, my wife began rationing her medicine: one dose a day instead of two. We made this very clear to the people at Anthem - I HAVE MS AND AM ALMOST OUT OF MEDICINE - but still, it was "Call this number" that went nowhere, "Call that number" that went nowhere, one answer, and then another, no two ever the same, the awful infinity of hold music, and then oops, we accidentally inverted the numbers on your prescription, we have to start over again, we will call you back, and then silence, and silence, and silence.

For those not in the know, Multiple Sclerosis is an auto-immune disease that causes the body's own immune system to attack the brain. Think of the neurons in your brain as if they were stereo cables: copper wiring encased in a rubber sheath. With MS, the immune system chews through that rubber sheath and attacks the wiring, destroying it. The damage done is irreversible, and in the worst case can cause paralysis, blindness, weakness, loss of motor function in arms and legs, an inability to swallow, and permanent disabling pain. It is a filthy, wretched disease that does not even have the common decency to kill you after it is done torturing you; it leaves that to the other diseases that come galloping through the door after your body has been destroyed. The only thing keeping the beast at bay is my wife's medication. When she has it, she is fine and strong, able to work and hold her child, able to live a normal life. When she does not have it, she is hedging Hell.

This was the cocked pistol at my wife's head as we tried and failed all week to get Anthem to approve her prescription refill.

(snip)

Whatever other flaws may exist within the ACA, the one aspect of it that is a perfect good is the law's mandate against people with pre-existing conditions being denied coverage, or getting wildly over-charged because of their condition. Before the law's passage, this pool of customers - more than half the country, by the numbers - represented the insurance industry's main cash cow, their profit engine...and when the ACA became law, they lost that, and are now seeking to make up the profit gap wherever and however they can.

The ban on insurance companies denying coverage for people with pre-existing conditions, or over-charging for that coverage, is comparable to telling the Mafia they can no longer take kick-backs from the businesses under their "protection." In the movie Goodfellas, the main character, Henry Hill, succinctly lays out the Mob's business philosophy regarding those who are struggling to make ends meet:

"Business bad? Fuck you, pay me. Oh, you had a fire? Fuck you, pay me. Place got hit by lightning, huh? Fuck you, pay me."

In other words, they're going to get paid one way or the other. If the insurance industry can't screw you by charging triple rates for your pre-existing condition, they will get their pound of flesh some other way, like denying or delaying approval of an expensive prescription for a serious medical condition that will ruin your body and your life. But they are going to get that pound of flesh, and nothing is going to stop them.

Fuck you, pay me.

The Mafia has broken a lot of legs over the years, and put a lot of bodies in the ground, and extorted a lot of money from fearful people who have no choice but to obey, but the Mafia is left in deep shade by the insurance industry in America. The Republicans have spent oceans of time over the last few years yodeling about fictional "death panels" being a part of the ACA, but those "death panels" are all too real, and have existed for years in the guise of insurance companies that will drain your body of blood before refusing to approve coverage for a transfusion.

The rest: http://www.truth-out.org/opinion/item/22279-william-rivers-pitt-worse-than-the-mob-the-insurance-industry-is-organized-crime

...and we're still waiting for her medicine to arrive.
129 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Worse Than the Mob: The Insurance Industry Is Organized Crime (Original Post) WilliamPitt Mar 2014 OP
Three words: UNIVERSAL SINGLE PAYER gopiscrap Mar 2014 #1
Fuck all for profit business! PowerToThePeople Mar 2014 #9
Fuck privatized, for profit, commons AgingAmerican Mar 2014 #15
you've got it right! Energy, Banking, Health Care WhaTHellsgoingonhere Mar 2014 #68
And other basics AgingAmerican Mar 2014 #101
Totally agree! gopiscrap Mar 2014 #103
Message auto-removed Name removed Mar 2014 #63
enjoy your stay PowerToThePeople Mar 2014 #67
Message auto-removed Name removed Mar 2014 #70
I am SO behind that idea! Fuck the insurance companies....all of them! loudsue Mar 2014 #10
+9**999 Vincardog Mar 2014 #33
Medicare 3% overhead vs. 30% for private health insur companies. ErikJ Mar 2014 #50
Single Payer should be the endgame here... elzenmahn Mar 2014 #99
Absolutely gopiscrap Mar 2014 #104
When will journalists ever figure out that the "insurance industry" is not monolithic? Common Sense Party Mar 2014 #2
In context it's clear that health insurance providers are what is meant here. Gormy Cuss Mar 2014 #31
The CEOs who run insurance companies are nothing but pimps. Joe Bacon Mar 2014 #76
k&r for the truth, however depressing it may be. n/t Laelth Mar 2014 #3
Is the Consumer Protection Agency helpful in these instances? nt valerief Mar 2014 #4
Recommend jsr Mar 2014 #5
Health insurance company executives are mass murderers for profit. Scuba Mar 2014 #6
Premeditated killing. jsr Mar 2014 #12
Scuba, yes that is so true..these people... prairierose Mar 2014 #25
In the best possible glowing wording Half-Century Man Mar 2014 #37
But at least when some thug truedelphi Mar 2014 #41
Once upon a time, I had good health insurance. Half-Century Man Mar 2014 #47
That's why so many were trying to point out that health insurance is NOT health care BrotherIvan Mar 2014 #7
It is insurance finance reform. Autumn Mar 2014 #11
People here did not and do not want to hear that. truedelphi Mar 2014 #42
I am in CA too and was shocked when they said the insurance can't be used out of state BrotherIvan Mar 2014 #83
The good news in Calif is that since we almost pulled off truedelphi Mar 2014 #95
precisely. f*ck insurance. nt TheFrenchRazor Mar 2014 #110
This is terrible PumpkinAle Mar 2014 #8
Sure You Can Get Samples... ChiciB1 Mar 2014 #126
Insurance Commissioners! tea and oranges Mar 2014 #13
What a terrible situation. Thank you for putting your anger and your formidable power of words enough Mar 2014 #14
K&R, great piece MannyGoldstein Mar 2014 #16
I've always hated insurance. It's just a parasite industry. Cleita Mar 2014 #17
Health Insurance Companies do not provide health care. magical thyme Mar 2014 #18
I have no coherent words for how horrifying this scenario is. CaliforniaPeggy Mar 2014 #19
Health Insurance companie make a profit by taking your money and *denying* care magical thyme Mar 2014 #20
EXACTLY my past experience with more than 1 insurance company!!!!! And I mean EXACT! benld74 Mar 2014 #21
It's Called RobinA Mar 2014 #29
I got that revolving door of phone numbers lovemydog Mar 2014 #22
What is wrong with the people in this country who reject socialized healthcare? redqueen Mar 2014 #23
My dad said this. In 1960. raven mad Mar 2014 #24
A righteous rant, Will... THANKS! n/t TygrBright Mar 2014 #26
Insurance Insures Profits afertal Mar 2014 #27
Smash the fascist parasite that preys upon the people! Comrade Grumpy Mar 2014 #28
+1 an entire shit load! Enthusiast Mar 2014 #51
we need single payer & none of this tiny network 'for profit barrier' between us & Doctors. Sunlei Mar 2014 #30
Getting the Website up, getting people signed up, bvar22 Mar 2014 #32
It's trillions over the years. grahamhgreen Mar 2014 #36
The latest estimate I have seen is about $1 TRILLION over 10 years. bvar22 Mar 2014 #46
Just out of curiosity... JayhawkSD Mar 2014 #52
Here: bvar22 Mar 2014 #56
Mondat Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday... WilliamPitt Mar 2014 #34
So glad she finally got them BuelahWitch Mar 2014 #55
I'm glad they finally came but passiveporcupine Mar 2014 #79
Thank god... KatyaR Mar 2014 #92
Is she OK, Will? ReRe Mar 2014 #109
We'll see. WilliamPitt Mar 2014 #119
If this isn't grounds for a suit... ReRe Mar 2014 #128
Everyone at DU is for transitioning to Medicare for All.... Right? grahamhgreen Mar 2014 #35
My household is waiting. For everyone in the USA to be truedelphi Mar 2014 #39
Medicare for ALL?... Now THAT would be a step toward a National Single Payer System, but... bvar22 Mar 2014 #86
Did you catch this article from the NYT's about how specialists are really truedelphi Mar 2014 #113
Price Controls and a Watch Dog agency were conspicuously missing from the ACA. bvar22 Mar 2014 #127
No, I'm endorsing a far larger program. Half-Century Man Mar 2014 #43
I'll take that, in fact the Community Health Centers in Obamacare are grahamhgreen Mar 2014 #64
I grew up on Military bases. Half-Century Man Mar 2014 #65
Go WolfPac!!! grahamhgreen Mar 2014 #66
Medicare needs some changes, like an out-of-pocket cap (like private insurance). And drug coverage Hoyt Mar 2014 #60
I got Medicare in November HockeyMom Mar 2014 #81
If Big Insurers and Big Pharma are worse than the Mob, truedelphi Mar 2014 #38
because they're the types who say it's not authoritarian to forbid questioning authority MisterP Mar 2014 #61
They own state legislatures too hibbing Mar 2014 #40
Unbelievable! I've been saying . . . aggiesal Mar 2014 #44
BTW, Mr Pitt, truedelphi Mar 2014 #45
+1 a whole bunch! Enthusiast Mar 2014 #54
So, where are all the ACA cheerleaders? JayhawkSD Mar 2014 #48
wtf... Whisp Mar 2014 #62
Well, ProSense Mar 2014 #80
It has helped me get in the door to actually see a doctor... ScreamingMeemie Mar 2014 #88
Exactly. It's not perfect, but better than before. Hoyt Mar 2014 #107
BC/BS ain't the only culprits - Remember how Aetna kept whining rurallib Mar 2014 #49
Medicare is single payer. It needs to be beefed up to 100% coverage and Cleita Mar 2014 #72
remember the day Lieberman said he was willing to vote for Medicare rurallib Mar 2014 #74
Between him and Max Baucus, they screwed up things but good. Cleita Mar 2014 #75
Don't forget Blanche Lincoln of Arkansas. bvar22 Mar 2014 #89
Ah yes, lovely Blanche. Can't forget her. n/t Cleita Mar 2014 #90
FYI ProSense Mar 2014 #102
Good post laundry_queen Mar 2014 #114
So whats up? How come your not in trouble yet Will? Autumn Mar 2014 #53
Couple of years ago madamesilverspurs Mar 2014 #57
Agree completely Sivart Mar 2014 #58
Truly we are ruled by crooks - ruthless criminals and their smiling servants kenny blankenship Mar 2014 #59
So much for the free market matt819 Mar 2014 #69
Ahem! DeSwiss Mar 2014 #71
Their business model is denying claims and collecting premiums, not providing coverage. pa28 Mar 2014 #73
Thank you for this... countryjake Mar 2014 #77
Will, you hit that head on and onethatcares Mar 2014 #78
We can not move forward on anything until Citizens United is struck down. YOHABLO Mar 2014 #82
I am really sorry that your wife has been caught up in the hell that is managed mnhtnbb Mar 2014 #84
Well what do you expect from the RWing braintrust of Nixon and Agnew? Rex Mar 2014 #85
You and I have had our differences. cliffordu Mar 2014 #87
Your candidate sucks. WilliamPitt Mar 2014 #91
insurance cos were sposedly the problem with health care, so the obvious solution was to KG Mar 2014 #93
Don't forget what THEY will allow when it comes to reimbursement cureautismnow Mar 2014 #94
The doc that charged you that is sleazy too. Hoyt Mar 2014 #108
Thanks for offering an example of what most people are facing. truedelphi Mar 2014 #115
Well done, Will! pacalo Mar 2014 #96
ACA: the best "insurance policy" BIG MONEY could write. blkmusclmachine Mar 2014 #97
tell Congress you are sick of it and want single payer! daybranch Mar 2014 #98
Better yet... elzenmahn Mar 2014 #100
Might be useful... uberblonde Mar 2014 #105
I refuse to die until I dance on the grave of the health insurance industry. nt Zorra Mar 2014 #106
It is my fervent hope to join you Mopar151 Mar 2014 #116
If the industry is organized crime, we're paying the salaries of their merrily Mar 2014 #111
I had a high up, bigoted enough Uncle in the insurance business. Aerows Mar 2014 #112
Sorry to hear of your troubles with Anthem! Mopar151 Mar 2014 #117
Truth is told here! Private ins. cos. are parasites/predators of the sick & dying!!! hue Mar 2014 #118
You're wrong--MANDATORY, for-profit health insurance is the law. And it has solved all our problems. Romulox Mar 2014 #120
Everything you send the sociopaths needs to be certified signature required mail... L0oniX Mar 2014 #121
Not to minimize the shameful... sendero Mar 2014 #122
Caveat Emptor (What You Need to Know about Your Mob Insurance and Healthcare Provider) Bozvotros Mar 2014 #123
In California we had four choices. Le Taz Hot Mar 2014 #124
How Many Of You Have Had To FIGHT With ChiciB1 Mar 2014 #125
Rec 196. You're hitting them out of the ballpark lately n/t Catherina Mar 2014 #129

gopiscrap

(23,761 posts)
1. Three words: UNIVERSAL SINGLE PAYER
Thu Mar 6, 2014, 12:35 PM
Mar 2014

fuck all insurance companies, in fact, fuck all for profit business!!!!

 

AgingAmerican

(12,958 posts)
101. And other basics
Fri Mar 7, 2014, 12:01 AM
Mar 2014

...like drinking water and highways. Somethings are too important to the health, well being, economy and security of this country to be auctioned off to the highest bidder.

Response to PowerToThePeople (Reply #9)

Response to PowerToThePeople (Reply #67)

loudsue

(14,087 posts)
10. I am SO behind that idea! Fuck the insurance companies....all of them!
Thu Mar 6, 2014, 12:55 PM
Mar 2014

They have single-handedly killed more people than all the wars combined.

 

ErikJ

(6,335 posts)
50. Medicare 3% overhead vs. 30% for private health insur companies.
Thu Mar 6, 2014, 02:48 PM
Mar 2014

30% of payments going into pockets of these mobsters.

elzenmahn

(904 posts)
99. Single Payer should be the endgame here...
Thu Mar 6, 2014, 11:54 PM
Mar 2014

...as it's the only option that actually makes sense.

People going bankrupt because they get cancer or some other life-threatening condition? That makes me sick...

Common Sense Party

(14,139 posts)
2. When will journalists ever figure out that the "insurance industry" is not monolithic?
Thu Mar 6, 2014, 12:37 PM
Mar 2014

A Property & Casualty company is nothing like a Health Insurance provider. A Mutual Life Insurance company is nothing like a health insurer. They are miles apart in form, function, culture, coverage, etc.

Same thing with stories that gripe about "banks" and "bankers." What, you mean the local bank, with three whole branches? Locally owned and operated?

Gormy Cuss

(30,884 posts)
31. In context it's clear that health insurance providers are what is meant here.
Thu Mar 6, 2014, 02:03 PM
Mar 2014

However, since you mentioned them, property & casualty companies are no great shakes either. Policies like refusing to insurance a property because of a theft claim by a previous owner or denying HO coverage because the owners/renters have a low credit score are the same sort of "Fuck You" by an insurance company, with the obvious difference that the customer's health isn't at stake.

Joe Bacon

(5,165 posts)
76. The CEOs who run insurance companies are nothing but pimps.
Thu Mar 6, 2014, 06:03 PM
Mar 2014

And I hope there is a special circle in hell reserved for insurance company bean counters who got incentive payments for denying claims. I had enough of the denied claim shit from SCREW CROSS!

jsr

(7,712 posts)
5. Recommend
Thu Mar 6, 2014, 12:41 PM
Mar 2014

"I have no interest in putting insurance companies out of business. They provide a legitimate service, and employ a lot of our friends and neighbors."

 

Scuba

(53,475 posts)
6. Health insurance company executives are mass murderers for profit.
Thu Mar 6, 2014, 12:48 PM
Mar 2014

No, I don't consider that statement to be hyperbole.

prairierose

(2,145 posts)
25. Scuba, yes that is so true..these people...
Thu Mar 6, 2014, 01:42 PM
Mar 2014

are evil and have no problem sentencing people to death.

Half-Century Man

(5,279 posts)
37. In the best possible glowing wording
Thu Mar 6, 2014, 02:18 PM
Mar 2014

Organized mass manslaughter.
Callous disregard for human life based on profit motive.

truedelphi

(32,324 posts)
41. But at least when some thug
Thu Mar 6, 2014, 02:22 PM
Mar 2014

Kills you out on the street, all they get is what is in your wallet.

These thugs get our bank accounts, retirement savings and our damn homes, as they deny us treatment, treat us with inflated prices, etc.

Half-Century Man

(5,279 posts)
47. Once upon a time, I had good health insurance.
Thu Mar 6, 2014, 02:41 PM
Mar 2014

Survived Pre-cursor T Lymphoma Leukemia (13years now). Still lost everything.
I wasn't ready to retire at 41 (my year of discovery and combat), so what the medical costs didn't get, the cost of living did.

So, to me

Health insurance should be something you can take out, to cover the expense of having to retire at an earlier age if you become catastrophically sick.
I really liked my house, I drive by it sometimes to see how the new owners are treating it.

BrotherIvan

(9,126 posts)
7. That's why so many were trying to point out that health insurance is NOT health care
Thu Mar 6, 2014, 12:52 PM
Mar 2014

All the "I got insurance for $4 a month" stories will quickly fade after people start trying to actually use their insurance. The high deductibles, so high that after paying the monthly, people still won't be able to use their coverage (as in junk). Or the shrunken "networks" the corps have made so small they are purposely creating a shortage of doctors so you have to buy into a higher plan. Or you are not covered out of your state (which I was a surprise to find out). Or that they can up premiums at any damn time because there are no rate caps in the bill.

And it's still insurance companies! Those predatory vultures that make their money by denying their customers care. And yet we are supposed to cheer that this is better than nothing? I am happy for all the people who were able to get Medicaid, as I understand it is more like Medicare. But the rest of us, married to these insurance company villains, it feels like being thrown to the wolves.

I hope your wife gets her medicine. Get her doctors or an experienced pharmacist to start contacting the company too as that sometimes helps. You have to pry the money out of these bastards' hands.

truedelphi

(32,324 posts)
42. People here did not and do not want to hear that.
Thu Mar 6, 2014, 02:26 PM
Mar 2014

And in California, which is considered the Golden Child of the program, as there were so many millions out there, uninsured and waiting to get help, well, here people will find that there are few providers willing to take on the Insurance that is offered on the Exchange.

To cover the additional millions now insured, people in this state needed more nurses and doctors added into the equation. And since no one inside the Beltway is willing to think about overall program needs, unless it affects their expense accounts, the needed changes have not yet even been considered.

BrotherIvan

(9,126 posts)
83. I am in CA too and was shocked when they said the insurance can't be used out of state
Thu Mar 6, 2014, 07:19 PM
Mar 2014

Plus the network BC has cut down to nothing is going to be quite a problem. The guy on the phone was surprisingly honest (I think he was new) and basically admitted that their ACA policies were junk. Basically catastrophic insurance. Since the deductible is so high, you basically pay cash for most things so I plan to negotiate the cash rates if I ever have to use it. I also read where it actually worked out to be cheaper to get the highest deductible plan and then a supplemental plan to cover it and the two together add up to less than the superior/gold plans.

I'm absolutely praying that the rumors of California single payer are true. If we can do it here, the rest of the country could follow. Even a state option, similar to the public option we should have had would be a lifesaver.

truedelphi

(32,324 posts)
95. The good news in Calif is that since we almost pulled off
Thu Mar 6, 2014, 09:50 PM
Mar 2014

Single Payer Universal HC for all Californians a few years back, we should be able to do it.

Sadly, the two votes in the State legislature that prevented Single Payer in the past were from two newly elected Democrats! If they had not been swayed by whatever, we would have it now.

PumpkinAle

(1,210 posts)
8. This is terrible
Thu Mar 6, 2014, 12:52 PM
Mar 2014

can the doctor not help at all? Are there any "samples" he can get for you. I know it is not the answer, but it may help your wife (and you) feel less stressed if the doc can find something for her.

This is exactly why for-profit should never be used in association with medicine.

ChiciB1

(15,435 posts)
126. Sure You Can Get Samples...
Fri Mar 7, 2014, 12:58 PM
Mar 2014

But not for any great length of time that I know about. My daughter has a Masters degree as an ARNP and works with cardiologists. She sees patients and has told me that even the samples they give out are given in smaller and smaller amounts.

Don't have an answer. I'm fighting with my insurance company right now about my medications. I posted below.

tea and oranges

(396 posts)
13. Insurance Commissioners!
Thu Mar 6, 2014, 01:03 PM
Mar 2014

Each state has one. This is a position Republicans have tried time & again to get rid of, which should tell you something. Call them when having problems w/ insurance companies.

Insurance companies hate Insurance Commissioners, that should tell you something. I'm sure there are variables from state to state, but try them.

The help I got from our state (WA) IC was nearly instantaneous!

enough

(13,259 posts)
14. What a terrible situation. Thank you for putting your anger and your formidable power of words
Thu Mar 6, 2014, 01:09 PM
Mar 2014

into making the whole thing so vividly clear. Organized Crime. Organized Crime.

Hoping your specific situation is sorting itself out. This is a travesty.



Cleita

(75,480 posts)
17. I've always hated insurance. It's just a parasite industry.
Thu Mar 6, 2014, 01:16 PM
Mar 2014

Why can't communities set up cooperative, non-profit disaster funds to cover the unexpected, which is what insurance is supposed to do, but doesn't.

 

magical thyme

(14,881 posts)
18. Health Insurance Companies do not provide health care.
Thu Mar 6, 2014, 01:29 PM
Mar 2014

That's why the "Affordable Care Act" is a misnomer. That's why I have repeatedly corrected posters (and people irl) who conflate "health insurance" with "health care."

 

magical thyme

(14,881 posts)
20. Health Insurance companie make a profit by taking your money and *denying* care
Thu Mar 6, 2014, 01:34 PM
Mar 2014

That is another point I have made time and again.

Harvard Pilgrim (or its predecessor) left me to die of a likely blood infection some 30 years ago. My dentist saved my life. I have refused to do business with any health insurance companies ever since.

Your wife is lucky she has you to help in the fight against those mobsters. If you are on your own, you are really on your own.

RobinA

(9,894 posts)
29. It's Called
Thu Mar 6, 2014, 01:51 PM
Mar 2014

"administrative cost savings" and they actually account for it. It's when they lose paperwork, "never got" paperwork, transpose numbers, read dates wrong, claim the Dr's office miscoded something...and then "save" money that go-around because they came up some reason not to pay your claim.

lovemydog

(11,833 posts)
22. I got that revolving door of phone numbers
Thu Mar 6, 2014, 01:41 PM
Mar 2014

when I was trying to determine my coverage through Delta Dental. After learning they didn't cover me for much more than regular check ups, I dropped them.

Health insurance should be nonprofit. Single payer, universal coverage. Financed by tax increases on the ultra rich and closing loopholes on tax breaks to large corporations. There's enough money to provide this to all. Until the majority of people demand it, we'll keep getting screwed.

Good luck to you and your family, Mr. Pitt.

redqueen

(115,103 posts)
23. What is wrong with the people in this country who reject socialized healthcare?
Thu Mar 6, 2014, 01:41 PM
Mar 2014

What is wrong with their heads that they defend corporate profits over human lives?

 

afertal

(148 posts)
27. Insurance Insures Profits
Thu Mar 6, 2014, 01:44 PM
Mar 2014

The only thing insured by insurance companies is their profits. It's the perfect business. Just deny claims until you reach the desired level of profit. While ACA attempts to put a lid on it, the only real answer is to eliminate the profit motive from all health care decisions....

 

Comrade Grumpy

(13,184 posts)
28. Smash the fascist parasite that preys upon the people!
Thu Mar 6, 2014, 01:51 PM
Mar 2014

(I've been waiting a long time to reuse that one.)

bvar22

(39,909 posts)
32. Getting the Website up, getting people signed up,
Thu Mar 6, 2014, 02:04 PM
Mar 2014

and getting those BILLIONS in subsidies flowing into the private pockets of the Health Insurance Industry
was the EASY part.

Getting these cold blooded reptiles to deliver actual Health CARE will be the hard part.


Health INSURANCE =/= Health CARE

bvar22

(39,909 posts)
46. The latest estimate I have seen is about $1 TRILLION over 10 years.
Thu Mar 6, 2014, 02:37 PM
Mar 2014

Last edited Thu Mar 6, 2014, 07:32 PM - Edit history (1)

That amounts to about $100BILLION per year in "subsidies" to the Health Insurance Industry.

By law, the Insurance Industry has to spend 80% of that on actual Health Care,
but I don't believe the ACA provides for a Watch Dog Agency to make sure that this money is spent on actual health Care, and Wendell Potter has said that the Health Insurance Industry is already gaming THAT part of the ACA.

...but lets assume that the Health Insurance Industry follows the law (LOL),
and spends 80% on Health Care,
that leaves 20% of the $100Billion,
subtract $3 Billion for overhead,
and that leaves $17 Billion dollars of public tax money going straight into their private pockets as PROFIT EVERY YEAR!

Kinda makes the $4 Billion we give to the Oil Industry look like peanuts,
At least we get some oil from the Oil Industry for our money.
We get NOTHING for our money from the Health Insurance Industry.

The Health Insurance Industry:

*Manufactures NOTHING

*Produces NO useful product

*Provides NO Useful Service

*produces NO Value Added Wealth

Money for nothing = "The Uniquely American Solution"

 

JayhawkSD

(3,163 posts)
52. Just out of curiosity...
Thu Mar 6, 2014, 02:52 PM
Mar 2014

where do you get the "$3 billion for overhead" from? Would you cite your source, please, or did you just pluck the number out of thin air?

I went to the 10Q, an SEC filing, and I got more than $3 billion in overhead from one single insurance company, so I doubt the accuracy of your number.

bvar22

(39,909 posts)
56. Here:
Thu Mar 6, 2014, 03:03 PM
Mar 2014
Traditional Medicare’s administrative costs were only 1% in 2010, but if you roll in the private insurers’ Medicare plans, that figure jumps to 6%, says new study

The traditional Medicare program allocates only 1 percent of total spending to overhead compared with 6 percent when the privatized portion of Medicare, known as Medicare Advantage, is included, according to a study in the June 2013 issue of the Journal of Health Politics, Policy and Law.

The 1 percent figure includes all types of non-medical spending by the Centers for Medicare and Medicaid Services plus other federal agencies, such as the IRS, that support the Medicare program, and is based on data contained in the latest report of the Medicare trustees. The 6 percent figure, on the other hand, is based on data contained in the latest National Health Expenditure Accounts (NHEA) report.

http://www.pnhp.org/news/2013/february/setting-the-record-straight-on-medicare%E2%80%99s-overhead-costs


So a 3% average for overhead is reasonable,
and THAT is for an inefficient, top heavy, wasteful government agency.

I understand that a "Private, market based approach" can operate more efficiently and cheaper than the bulky old government,
so I was being generous.

3% of $100Billion = $3 Billion for overhead.
 

WilliamPitt

(58,179 posts)
34. Mondat Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday...
Thu Mar 6, 2014, 02:10 PM
Mar 2014

...and they just arrived today.

Just now.

passiveporcupine

(8,175 posts)
79. I'm glad they finally came but
Thu Mar 6, 2014, 06:36 PM
Mar 2014

I think you need to see if Rachel will cover this on her show. I think it's really important. I just lost a family member to ALS, and I can understand your fear and frustration.

ReRe

(10,597 posts)
109. Is she OK, Will?
Fri Mar 7, 2014, 01:43 AM
Mar 2014

I read the whole article over on TruthOut and then started reading down this thread. I burst into tears when I came upon this news. I dried the tears up before beginning this reply, and now I'm mad! I hope your wife is OK and hasn't had any damage from this lapse in medication. Guess you won't know until she has the scheduled test you spoke of? Give her big hugs and kisses from all of us here on DU.

 

WilliamPitt

(58,179 posts)
119. We'll see.
Fri Mar 7, 2014, 09:46 AM
Mar 2014

Answers available only with an MRI. She feels better, though, and is cuddling her pill bottle like a kitten.

ReRe

(10,597 posts)
128. If this isn't grounds for a suit...
Fri Mar 7, 2014, 06:42 PM
Mar 2014

... I don't know what is. Fingers crossed for a good MRI report. I gather she doesn't have "ExpressScripts", or a system where she can get 3-month supply. I just hope you don't ever have to go through this again.

truedelphi

(32,324 posts)
39. My household is waiting. For everyone in the USA to be
Thu Mar 6, 2014, 02:20 PM
Mar 2014

On MediCare for all.

And my household will succeed, assuming M. makes it to his next birthday, some months from now.

bvar22

(39,909 posts)
86. Medicare for ALL?... Now THAT would be a step toward a National Single Payer System, but...
Thu Mar 6, 2014, 07:40 PM
Mar 2014

...a MANDATE to BUY Health Insurance from For Profit Corporations,
and $100Billion per year in tax payer funded subsidies for the For Profit Health Insurance Industry
is a GIANT step toward the Privatization of access to Health Care in America.

NOBODY gets through that gate unless the For Profit Corporations say,
"Yes. You have paid the vig to your RICH masters. You may pass."

Anybody with 2 working brain cells can see that.
FDR and LBJ are weeping in their graves.

truedelphi

(32,324 posts)
113. Did you catch this article from the NYT's about how specialists are really
Fri Mar 7, 2014, 04:37 AM
Mar 2014

Slamming Americans with over priced bills for minor surgeries?


This woman gets a biopsy and a small mole removed and has to spend some $ 25,000! Now if this happened in Great Britain, the woman would not owe anything, and not only that, she would be given a topical ointment to use, that crusts up the mole, so it simply falls off, so no surgery or anesthesiologist is required.

http://www.nytimes.com/2014/01/19/health/patients-costs-skyrocket-specialists-incomes-soar.html?_r=0

bvar22

(39,909 posts)
127. Price Controls and a Watch Dog agency were conspicuously missing from the ACA.
Fri Mar 7, 2014, 03:13 PM
Mar 2014

Regulations are nice,
but without swift enforcement, including severe penalties,
they are worthless.

It seems like we, as individual consumers of Health Care,
will STILL be all on our own if we are treated unfairly by the Health Insurance Cartel.

As far as I can tell, it will be Up to Us to hire a lawyer and work our way through the courts
to have any WRONGS taken care of,
just like it is today.
The Insurance Industry KNOWS that few of us have the resources to pursue that avenue,
and have regularly denied honest claims with the knowledge that most people in the 99% really have no effective way or the resources to fight it.



Half-Century Man

(5,279 posts)
43. No, I'm endorsing a far larger program.
Thu Mar 6, 2014, 02:29 PM
Mar 2014

I'm advocating a complete coverage system. All medical, mental, dental, and vision supplied as needed to any who apply.
No medical insurance industry at all.
Drug costs, salaries of medical professionals, and medical equipment costs controlled by the power of negotiations (look, actual free market).


 

grahamhgreen

(15,741 posts)
64. I'll take that, in fact the Community Health Centers in Obamacare are
Thu Mar 6, 2014, 03:47 PM
Mar 2014

actually just that.... if your poor enough!

 

Hoyt

(54,770 posts)
60. Medicare needs some changes, like an out-of-pocket cap (like private insurance). And drug coverage
Thu Mar 6, 2014, 03:27 PM
Mar 2014

And the way drugs are covered under Medicare might not have prevented this situation. Then again, Medicare had no prescription drug coverage before 2005, so don't want to gripe too much. Glad to have it now.

All that will cost extra. And, traditional Medicare has to move more toward coordinated care. The uncoordinated care that traditional Medicare favors, has killed a lot of folks too. These things will cost money, either in increased medical expense, or administration to coordinate care.

I'm for Medicare for all, but we need to understand it will have to change to really be as good as folks think it is. And, that is going to cost more -- I don't see Congress funding that anytime soon.

 

HockeyMom

(14,337 posts)
81. I got Medicare in November
Thu Mar 6, 2014, 07:15 PM
Mar 2014

and could have wallpapered my entire house from every INSURANCE COMPANY pushing their Medicare Advantage plan. Not givining my money to Insurance Companies. No Medicare Advantage "Plan".

truedelphi

(32,324 posts)
38. If Big Insurers and Big Pharma are worse than the Mob,
Thu Mar 6, 2014, 02:19 PM
Mar 2014

Then how should the American public view Congress and this Administration?

And people who think that the ACA is a tiny baby step forward they don't seem to grasp that if Big Insurers' money could buy them this POS legislation before every American is mandated to buy an insurance policy, how will it be better when they have ever so much more money, generated by our having to pay them their "protection monies" every month?

hibbing

(10,099 posts)
40. They own state legislatures too
Thu Mar 6, 2014, 02:22 PM
Mar 2014

All the legislation passed that benefits them is ridiculous. There is a reason the largest buildings in town are usually insurance companies and banks.

Peace

aggiesal

(8,919 posts)
44. Unbelievable! I've been saying . . .
Thu Mar 6, 2014, 02:30 PM
Mar 2014

exactly the same thing "The Insurance Industry Is Organized Crime", 30 years ago,
when I first came out of college having to experience insurance companies for the first time.

truedelphi

(32,324 posts)
45. BTW, Mr Pitt,
Thu Mar 6, 2014, 02:31 PM
Mar 2014

I have been quietly relating my experiences with Anthem for years on this board. (And being called a troll or worse for doing so.)

The "Anthem" that you get when you are employed and your employer helps pay for your policy is a totally different Anthem than what unemployed folks get.

I had the same experience as your wife, five years ago, when Anthem handled my dental jaw surgery. Never any resolution. In order to survive, I ended up borrowing money from relatives, telling them they would be paid back. I knew I had done every single thing that Anthem required - I went to the first doctor I could find in my area that was Anthem-approved. Then I had them refer me to another Anthem-approved surgeon.

But after the surgery, they never paid the bill. The folks on the phone told me the surgeons' office needed to submit a bill. Meanwhile they told the surgeons' office staff I needed to submit the bill.

But hey! At least I had a very pretty white and pastel blue insurance card I could carry around with me!

 

JayhawkSD

(3,163 posts)
48. So, where are all the ACA cheerleaders?
Thu Mar 6, 2014, 02:46 PM
Mar 2014

"ACA is wonderful because millions can now get health insurance." Why aren't those folks in this thread defending the wonderfulness of the ACA?

As I posted elsewhere, of the four doctors I go to (primary, neurologist, pulmanologist and cardiologist), in the last two years one has left the medical practice, one has moved to a smaller town, and one has quit the network of my insurance carrier (United Healthcare, which I've had for almost twenty years). Insurance issues played a role in all three cases, and changing three out of four doctors when you are 70 years old, have had multiple strokes, emphysema, two heart attacks and Parkinson's Disease is not a lot of fun.

How much of that was caused by the ACA? Well, I can't really say, but it certainly doesn't seem that the ACA has helped much, has it?

ProSense

(116,464 posts)
80. Well,
Thu Mar 6, 2014, 06:50 PM
Mar 2014

"So, where are all the ACA cheerleaders? 'ACA is wonderful because millions can now get health insurance.' Why aren't those folks in this thread defending the wonderfulness of the ACA?"

...if it makes you feel better here:

Obamacare boosting household income and spending
http://www.democraticunderground.com/10024606074

Not sure why you think people who support Obamacare need to address every single anecdote or individual situation. No one said there aren't flaws, and for every bad experience, there are likely many more very goods ones.



ScreamingMeemie

(68,918 posts)
88. It has helped me get in the door to actually see a doctor...
Thu Mar 6, 2014, 07:41 PM
Mar 2014

I don't think a lot of people here get that.

I too have an immune system deficiency (RA). I also have a heart condition. I was unable to obtain insurance to get in the door to see an actual doctor. Most of us do not have cash sitting around to pay up front for a cardiologist, rheumatologist, and hematologist. So, I went without for four years. This ACA is not perfect, and my heart goes out to Will and his wife and I am rather positive I will probably come upon some of the stumbling blocks that he has...

...however, it is better than what I had before.

If that makes me a "cheerleader," then rah rah... I guess.

rurallib

(62,431 posts)
49. BC/BS ain't the only culprits - Remember how Aetna kept whining
Thu Mar 6, 2014, 02:46 PM
Mar 2014

Well, it seems that they bought one of the 2 choices I had for coverage in Iowa.
Trying to get covered was unreal - I wrote about it here:
Whoops hit the post button too soon:
http://www.blogforiowa.com/2014/01/25/health-insurance-hell/

Fortunately I was not in dire straits -
Also fortunately I get Medicare in October so I only have to survive a few more months.

Despite the 40 hours or so I logged trying to get covered, it is still thousands of times better than the shit policy I had before.


SINGLE PAYER !!!!!

Cleita

(75,480 posts)
72. Medicare is single payer. It needs to be beefed up to 100% coverage and
Thu Mar 6, 2014, 05:18 PM
Mar 2014

cover everyone from birth to death. All that premium money if put into Medicare instead would give everyone Cadillac medical coverage and it has been estimated for half the cost.

rurallib

(62,431 posts)
74. remember the day Lieberman said he was willing to vote for Medicare
Thu Mar 6, 2014, 05:37 PM
Mar 2014

buy in for people over 50? I was so excited I could hardly sleep that night.
Then the next day he changed his mind and left it one vote short.

If we could reach through TV sets ...................................

Cleita

(75,480 posts)
75. Between him and Max Baucus, they screwed up things but good.
Thu Mar 6, 2014, 05:43 PM
Mar 2014

But I think it's part of what is going on behind the curtain. We would have gotten single payer in California except that four democrats in the senate voted against it. When I called up the office of one of those CA senators, the staffer yelled at me and hung up on me, a Democrat no less. So it's all fixed so the insurance companies can continue to add people's health care and lives to their bottom line.

bvar22

(39,909 posts)
89. Don't forget Blanche Lincoln of Arkansas.
Thu Mar 6, 2014, 07:49 PM
Mar 2014

She took credit for Killing the Public Option,
and was campaigning on that in the Arkansas Democratic Primary 2010 when President Obama and Bill Clinton rescued her failing Primary Campaign.

I found it exceedingly odd that President Obama would give her an Oval Office endorsement
in the Arkansas Democratic Primary as a reward for her "treachery",
and send Bill Clinton back down to Arkansas to rescue her failing Democratic Primary campaign against a Pro-Public Option challenger.

http://www.democraticunderground.com/10024586209

Max Baccus was rewarded for his "treachery" with the Peach of ALL Presidential Appointments... Ambassador to China!!!
Max will really be able to fill up those offshore accounts with THAT Presidential Appointment!
Most Senators would KILL for THAT appointment.
All Baccus had to do was torpedo Medicare for All.

...and old Joe Lieberman...the guy who played Judas in the Democratic Party health Care Kabuki Theater?
Well, Old Joe, the former Chairman of the Koch Brothers funded DLC had nothing to lose after his performance in Connecticut,
so he was more than happy to Take One for Team DLC in exchange for NOT being drummed OUT of the Democratic Party.
He was well rewarded with a Standing Ovation from the Senate Democrats who welcomed him upon his return,
was given back his tenure,
all of his committee appointments and chairs.
He didn't even lose his spot in the Parking Lot!

But HEY! President Obama doesn't have a Magic Wand!!!
and you can't let the Perfect be the enemy of The Good!

The MANDATE to BUY Insurance from For Profit Corporations,
and a $100 Billion per year tax payer funded subsidy to the For Profit Health Insurance Corporations
opens the door for Single Payer!!
.
.
.
.
.
and if you believe THAT....

Autumn

(45,114 posts)
53. So whats up? How come your not in trouble yet Will?
Thu Mar 6, 2014, 02:55 PM
Mar 2014

I'm so sorry for what you and your wife are going through. I know the fear you and she feel. When you have to cut your dose of medication to ration it something is seriously fucking wrong.

madamesilverspurs

(15,806 posts)
57. Couple of years ago
Thu Mar 6, 2014, 03:10 PM
Mar 2014

I asked a former state insurance commissioner where I could find information about the insurance industry; specifically, number of policies sold vs number of policies with claims filed. He threw his head back and guffawed, then wished me good luck. He indicated that if such information exists it's too closely guarded. Then he asked me to share that information with him if I ever found it. Another insurance commissioner hung up when I asked for those numbers; no conversation, just disconnect. Hmmm.

 

Sivart

(325 posts)
58. Agree completely
Thu Mar 6, 2014, 03:22 PM
Mar 2014

I have worked for an insurance company for ten years now, and I can honestly say that I believe insurance is the most crooked business in america.

kenny blankenship

(15,689 posts)
59. Truly we are ruled by crooks - ruthless criminals and their smiling servants
Thu Mar 6, 2014, 03:22 PM
Mar 2014

It's getting so bad that it's hard to tell the ones who're merely out to rip everyone off from the ones that are driven to control everyone. Maximally ripping people off increasingly depends on controlling them, even to the level of what they are allowed to know and therefore what they are allowed to think. Debt is used to enslave as more and more basic requirements of life (such as education) begin to require going into long term debt. Does the government regulate banks or do banks regulate the government? Am I sending my monthly check to a telecommunications company or to an unaccountable surveillance aggregator and secret police agency? Is "healthcare", in the U.S. context, a word that means people caring for each other's lives and well being, or does it mean squeezing ever increasing profit out of the herd - or else thinning out the herd for maximum efficiency if no more profit can be wrung from an individual? Government policing functions and cradle to grave planning for corporate profit maximization are converging in what can only be described as a new totalitarianism.

ACA was most definitely not passed for your benefit.

matt819

(10,749 posts)
69. So much for the free market
Thu Mar 6, 2014, 04:23 PM
Mar 2014

I'm in NH, and my experience with Anthem has been mixed. And since I'm rushing out the door, I won't go into that. But one point I would like to make is that there is anything but a free market for ACA health insurance in NH. As WRP observes, Anthem is the only provider. Sure, they have 11 plans, and that's okay, but, well, but. . . monopoly. Okay, let's say you've found the plan you think you need and can afford. How the hell can you compare it to anything else? Other insurers in the state might not offer insurance of the same type, so you're never given the opportunity to compare apples to apples. And even if you thought you were comparing apples, you'd never know because the plans are so fucking dense with conditions, options, and the like.

On balance, the insurance premium for me and spouse is almost to the penny the same as it was with my previous Anthem plan and my wife's previous plan from another insurer. So far the coverage is pretty decent, and in the event of a disaster our out of pocket will be less than under the previous plans. So that's a positive. And they couldn't turn us down, so that's a positive as well.

I'll let you know later if we run into the same brick walls as WRP when you actually need a human response to a human need. It can be challenging.

pa28

(6,145 posts)
73. Their business model is denying claims and collecting premiums, not providing coverage.
Thu Mar 6, 2014, 05:22 PM
Mar 2014

I had some dealings with Blue Cross a few years ago and they would always "lose" claims and supporting documents. Every fucking time.

You had to have a notarized list of documentation in your package and send it registered mail.

We had the chance to put these parasites out of business but it seems that chance is gone now.

countryjake

(8,554 posts)
77. Thank you for this...
Thu Mar 6, 2014, 06:06 PM
Mar 2014

tho your testimony is just one personal horror story, I shudder when I think of all the others across our country who may be experiencing the very same run-around. Your comparison is an apt one.

I hope that people can get the help they need, including your wife. But getting satisfactory medical care now will not erase that "Fuck you, pay me", until medical care is no longer profit-driven.

for your little family!

onethatcares

(16,174 posts)
78. Will, you hit that head on and
Thu Mar 6, 2014, 06:09 PM
Mar 2014

you didn't even touch the homeowners or flood insurance market.

The heads of all these insurance companies are nothing but dons.


I truly hope the best for you and your wife.

 

YOHABLO

(7,358 posts)
82. We can not move forward on anything until Citizens United is struck down.
Thu Mar 6, 2014, 07:18 PM
Mar 2014

We can't get a single payer healthcare system going without taking the House .. nothing gets done as long as these Republicans are in charge .. nothing. I think the people in this country are fed up and need some relief .. in terms of healthcare, cost of living in general .. But as long as we have FOX spewing out the lies .. and the other Corporately own channels of info telling half-truths and rallying around the Corporate Take .. we are basically screwed. Good luck to everyone who is hurting right now.

mnhtnbb

(31,395 posts)
84. I am really sorry that your wife has been caught up in the hell that is managed
Thu Mar 6, 2014, 07:28 PM
Mar 2014

by the insurance industry putting up roadblocks to effective health care.

Hubby, who is a psychiatrist, has been a supporter of single payer
for years and years and years. I am a retired hospital administrator and I was
convinced 30 years ago--before I met hubby--that we needed
to take health care insurance companies out of the process of providing
health care to people in the US.

I hope people in this country wake up one of these days. Until then, I hope
you can find a way to stockpile your wife's meds so she won't run out
waiting for some a$$hole to approve what she needs.

 

Rex

(65,616 posts)
85. Well what do you expect from the RWing braintrust of Nixon and Agnew?
Thu Mar 6, 2014, 07:30 PM
Mar 2014

Crooks writing policy for the rest of us!

KG

(28,751 posts)
93. insurance cos were sposedly the problem with health care, so the obvious solution was to
Thu Mar 6, 2014, 08:25 PM
Mar 2014

force everybody to participate in the farce. woo-fucking-hoo for the ACA.

cureautismnow

(1,677 posts)
94. Don't forget what THEY will allow when it comes to reimbursement
Thu Mar 6, 2014, 09:21 PM
Mar 2014

Last edited Thu Mar 6, 2014, 09:54 PM - Edit history (1)

A typical scam tactic of these vultures is to whittle down any costs you incurred to what they will allow when you're trying to obtain reimbursement for medical expenses. For example, we had some lab work done that was ordered by an out-of-network doctor. The test cost us around $375. Blue Cross allowed us $2.76 that was applied to the deductible. Since we hadn't met the deductible yet, they wouldn't even reimburse us 60% of the $2.76, as if $1.66 would kill their profit margins. Who the hell are they to allow any amount they damn well choose? Some governmental agency needs to monitor these "allowances." Single Payer is the only way to stop these dregs of society or at least rein in their blood money.

truedelphi

(32,324 posts)
115. Thanks for offering an example of what most people are facing.
Fri Mar 7, 2014, 04:46 AM
Mar 2014

Some here on DU are so affluent that they don't think of the deductible as much of anything. And their health bills are high enough that by February or March they are utilizing their actual insurance to pay for things.

But for many of us, even having a deductible to pay means we can't think of using the services that health insurance should bring us.

daybranch

(1,309 posts)
98. tell Congress you are sick of it and want single payer!
Thu Mar 6, 2014, 11:51 PM
Mar 2014

Please sign the petition and share it with your friends. The link is http://wndavis.blogspot.com/
Thank you.

elzenmahn

(904 posts)
100. Better yet...
Thu Mar 6, 2014, 11:56 PM
Mar 2014

...elect people who support the idea - even if this means primary challenges to the pro-insurance Corporate Democrat-types like Landrieu and Pryor.

uberblonde

(1,215 posts)
105. Might be useful...
Fri Mar 7, 2014, 12:46 AM
Mar 2014

There's no Anthem BC on Twitter, but there's a national account: @AnthemBlueCross.

They pay a LOT more attention to what people say on Twitter. Blue Cross in my state had someone contact me ten minutes after I complained online.

The other thing is, contact your state insurance commission.

https://www.nh.gov/insurance/consumers/complaints.htm

And finally, call your local elected representatives. I guarantee you that your state senator's or congress critter's constituent services staffers will have a direct number they can call -- especially when you tell them your wife is running out of medication.

Good luck!

 

Aerows

(39,961 posts)
112. I had a high up, bigoted enough Uncle in the insurance business.
Fri Mar 7, 2014, 02:44 AM
Mar 2014

I was sitting at dinner, and he proceeded to lambaste me in public over "the gays". He also espoused the idea that women with black men means both are doing drugs. I don't think I have ever been offended than what he drew out of the can of ugliness, and rained on a parade before it even had floats going down the street.

He works for the insurance office as an assessor, and excuse me, but he is more crooked than a barrel of snakes. My father and his wife (his sister - she's a bigoted shithead, too) often get into disagreements, then when they realize they are both shitheads, they relent and turn it on someone else.

Mopar151

(9,990 posts)
117. Sorry to hear of your troubles with Anthem!
Fri Mar 7, 2014, 08:22 AM
Mar 2014

Heinous bastards, belong under a jail somplace, along with their skeezy brethren at Cigna.

Best to you and yours, in the "Live, Freeze, and Die" state.

 

L0oniX

(31,493 posts)
121. Everything you send the sociopaths needs to be certified signature required mail...
Fri Mar 7, 2014, 10:27 AM
Mar 2014

so they can't deny they received it. On the other hand ...why do you hate Obama.

sendero

(28,552 posts)
122. Not to minimize the shameful...
Fri Mar 7, 2014, 10:41 AM
Mar 2014

... service of the insurance co, and I hear a LOT of complaints about BC in general, the ROOT CAUSE of ALL of our medical service problems are COSTS that are by and large RIDICULOUS and would never stand in any industry/business with any true market competition.

Hospitals, surgeons, device and drug makers basically NAME THEIR PRICE, there is no one to stop them. And the only solution to this problem is SINGLE PAYER like the rest of the world does it.

Bozvotros

(785 posts)
123. Caveat Emptor (What You Need to Know about Your Mob Insurance and Healthcare Provider)
Fri Mar 7, 2014, 11:48 AM
Mar 2014

It's simple really. You have to know exactly who your insurance will or won't cover and/or how much of their services they will or won't cover and what medical services or procedures they will or won't cover. Then you need to know where your insurance will or won't cover you and how much they will or won't cover you in which places. You have to know if you have any coverage at all until you hit your deductible or if you have any coverage at all until you hit your out of pocket maximum. You have to know what percentage of which procedure or treatment is covered. You might get the surgery free in a network facility but still pay 30-50% of the jacked up hospital pharmacy and supply costs. You have to know all providers who your network doctor might choose to be in the surgery room and whether they are also in network or you might get socked with their whole fee. You have to clearly understand the nature of your surgical procedures and what facilities they can be performed in. Your hospital scheduled surgery might be possible in an outpatient clinic or doctor's office for thousands less. You need to know what medications you need now and might need in the future and if they are on your insurance companies formulary. Then you need to know what tier they are on and what percentage is paid on each tier. You also have to know how to review your multi page bills for "mistakes" like not deducting the network deductions, double entries, services not delivered and how to appeal that wrongly figured bill etc etc. Oh yes. You will also need to know how to appeal a wrongly issued denial of payment or incorrectly paid bill.

And if you are having to choose an insurance plan you will have to know all these things on multiple plans so you can compare price and features and choose wisely, grasshopper.

See? How hard is that?

Did I mention this is a fucking national disgrace? My heart goes out to you Will. I have experienced similar struggles with the health insurance shitheels. My settlement with one after they fraudulent denied my claim cost me about $6000 or more in unrecovered legal costs. (They paid the bill. Just not my lawyer fees).

Le Taz Hot

(22,271 posts)
124. In California we had four choices.
Fri Mar 7, 2014, 12:27 PM
Mar 2014

From worst to best: Blue Shield, Blue Cross, Kaiser HMO, Kaiser PPO.

At first I signed up with Blue Shield that was supposed to start February 1. My premium wasn't due until January 21. Along about January 15, I get this e-mail stating that, in order to be covered by January 1 (????), my premium needed to be sent in immediately. I sent them back an e-mail explaining that my FEBRUARY'S premium wasn't due until January 21. I called "Customer Service" (there's a reason I put that in quotes) and got some guy with an accent so heavy I could hardly understand him I asked where I was calling to and he stated he could not tell me where they were located. (Like I couldn't figure out it was in India.) I, to this day can't figure out what he was saying. I ended up doing further research and found out that, although Blue Shield may have listed, say 40 carriers in my area that accepted Blue Shield, the reality is that only maybe 3 of those are taking new patients so 40 just became 3.

I ended up cancelling the Blue Shield (Gold plan) for several reasons, not the least of which I started panicking at the $600.00+ per month premiums (that's WITH subsidies) and decided to go with Kaiser's Bronze plan with a $6,000 deductible and a 60/40 arrangement -- iow, insurance that I won't actually be able to afford to use. But it's only 300.00 a month so there's that. The other think Kaiser has going for it is they have an actual US-based Customer Service. I called them about my insurance cards, asking when I should expect them in the mail and I got an actual English-speaking person without the endless "porn music."

ChiciB1

(15,435 posts)
125. How Many Of You Have Had To FIGHT With
Fri Mar 7, 2014, 12:48 PM
Mar 2014

your insurance company because they "decide" you shouldn't take a medication your very own doctor has prescribed? And then when the doctor appeals to them in your behalf they STILL deny your request?

I'm infuriated right now that a medication I take for degenerative disk, scoliosis & arthritis in my back is being denied by my insurance company. I have decided that I won't use my insurance to fill the script, but I will fill it and pay the difference. AND, then that means I'm supporting BIG PHARMA which is another kick in the pants.

I know many people who have doctor's write scripts and then they send off to Canada to get it filled. Not sure how they can do it because I thought it was illegal, but they do.

My medication in generic form isn't going to be that expensive so won't hurt too bad. Pharmacist said they will fill it so I said ok, I guess it's not illegal to do this. It drives me crazy because I have relatively GOOD insurance through my husband's union! This just isn't right! They want me to exercise, stay active and healthy and have a "wellness check-up" to prevent illness. Having daily pain ain't no picnic, but I do work out every single day anyway! I can assure you that not even yoga and exercise eliminates all the pain. I SINCERELY want to stay active, but... there are days when it's not so easy!

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