Businesses that cap wage workers 25 hrs per week are hurting themselves

It is disturbing to see this but there is a strong correlation as time has gone on that these businesses that cap workers 25 hours per week are hurting. I will highlight several key point as to why that is the case:

1. Lack of flexibility in making a schedule despite having more workers on payroll. This cap of 25 hours for wage workers in theory should allow more workers opportunities to be on payroll. And it is true to an extent but the problem is that there is still gaps in the scheduling. And the gaps in scheduled shifts become more prominent if someone calls out due to being sick or an emergency. Who are you going to call to cover a shift if everyone is capped at 25? If someone is scheduled to work 24 hours per week why would they want to come in and work for one hour? In one hour I can make a lot of money simply by scrapping brass and copper that most people make working 8 hours at a wage job. If you factor in fuel costs it is more obvious that most will not bother to work for an extra hour or two.

2. Customer interaction is reduced if everyone is capped at 25 hours per week. Basically if you are scheduled 25 hours per week and work about 4 days a week you are looking at an average of working six hours per shift. If your business is open from 7 AM to 11 PM you have 10+ hours to fill the gaps between to ensure you have enough coverage. But from the customer's point of view they can't build a relationship with the workers they frequent an establishment if they are not there all too much or infrequently.

3. Churn rate is a lot higher as a result of the cap because not everyone is lucky to even receive 25 hours per week. The vast majority of part time workers are purposefully given 11-15 hours per week so if there is a problem then you have flexibility in covering shifts in theory. Reality is for workers that average 11-15 hours per week they don't sit around waiting for management to ask to cover a shift when someone is on leave/sick. They have bills to pay and their time is valuable. So, they pick up another job that gives them 11-15 hours per week. That only exacerbates the flexibility of scheduling because they are committed now to two employers.

4. Training is very costly and often they will cut hours of experienced workers to cover the costs of training new workers. You have less experienced to deal with customer needs and you have a new person receiving the brunt of customer frustration. Which only causes most to quit all together or find another job and then quit.

5. Little opportunity to move up because you don't have the experience and time put it to show you can handle the increased responsibilities.

The establishments that have lots of opportunities to move up are booming with business and where part time workers are treated with dignity alongside full time workers. The questions isn't if when this madness will end but when? It is going to take a lot of time but the push back is starting to manifest itself as consumers are choosing businesses that treat their wage workers right.