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demtenjeep

(31,997 posts)
Sun Sep 21, 2014, 06:16 PM Sep 2014

self-check out lanes . Bad business and takes away jobs at the same time creates more work for some

30 minute before game time and discovered I needed a couple ingredients for my home made salsa and some milk and things for breakfast.

I run to the neighborhood market (Wal Mart) because it is just a few blocks from my house and faster - well in theory it is supposed to be faster.

There was only 1 checker and she had a pretty large line. I just had a few things so I thought okay, I will try out the self check out lane. Big mistake. Rang up milk and put it on the sacking area and the stupid machine started wigging out because it wasn't in a sack. It wouldn't let me continue my purchase until an employee came to make sure I wasn't trying to sneak a gallon of milk. Next up a couple of limes. The produce link did not work right so again the employee had to come over and punch in a key to start it up again. Scanned some more things and then my next item a jar of jelly did not go into the sack, the sacks were sticking together and it fell between the sacks but it was still on the bagging weight area. Machine locked up again until the lady came back over. After that she just finished ringing my last two produce items. It was a waste of my time and a waste of her time. She might as well have run the register, it would have been faster for both of us. I thanked her profusely for her time and help.

I very much dislike the self check out lanes.

103 replies = new reply since forum marked as read
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self-check out lanes . Bad business and takes away jobs at the same time creates more work for some (Original Post) demtenjeep Sep 2014 OP
Walmart has long lines most of the time itsrobert Sep 2014 #1
I almost always use Dillons. Much nicer people and I get fuel points. demtenjeep Sep 2014 #2
No accident. They make a huge margins & a substantial % of their profit w/n 30 feet of the register underpants Sep 2014 #102
I was interested to read that you had so much trouble with the self-check-out at Walmart. I use Louisiana1976 Sep 2014 #3
Part of it was me...I guess I should have put the milk in a bag demtenjeep Sep 2014 #4
I always use a plastic bag for milk michreject Sep 2014 #70
Really? She suggested a bag? CrispyQ Sep 2014 #79
That's what I told her michreject Sep 2014 #80
It's like the cashier punching you in the face and offering you a band aid. Glassunion Sep 2014 #100
I Seldom Use Them, But... ProfessorGAC Sep 2014 #95
I soley use the self-checkout HipChick Sep 2014 #6
How's your weather?... TeeYiYi Sep 2014 #30
I see what you did there...yeap..I avoid folks like you HipChick Sep 2014 #98
I use self-check out when they have the belt variety. Ms. Toad Sep 2014 #62
Quite a few times, the items I'm buying Will confuse the check-out-monster and will call out.. BlueJazz Sep 2014 #5
What's funny is that.... sendero Sep 2014 #55
thats a good point demtenjeep Sep 2014 #57
Never use them, and gladly tell staff why I won't hatrack Sep 2014 #7
sure wasn't faster or more convenient demtenjeep Sep 2014 #9
I refuse to use them. hobbit709 Sep 2014 #8
I won't be using them again demtenjeep Sep 2014 #11
IKEA does that all the time spinbaby Sep 2014 #26
IKEA is every bit as bad as Walmart but has a better propaganda department Orrex Sep 2014 #77
So where's your salsa recipe? leftstreet Sep 2014 #10
It is an ancient secret demtenjeep Sep 2014 #12
Yum! leftstreet Sep 2014 #13
you could probably use more fresh tomatoes and not use the one can of diced demtenjeep Sep 2014 #18
Handy when you have a bunch of small change you want to get rid of! Quantess Sep 2014 #14
Good idea. n/t Ms. Toad Sep 2014 #63
The worst thing is having to wait in a long line just to use the self-check out line hlthe2b Sep 2014 #15
totally agree demtenjeep Sep 2014 #17
Which is why I'd rather leave than use them. Daemonaquila Sep 2014 #47
Man I LOVE the self checkout lanes. MohRokTah Sep 2014 #16
I'm with you. 840high Sep 2014 #20
I like them too, but only use them when I have a few items, RebelOne Sep 2014 #25
I'm all of 51 years old and look it. MohRokTah Sep 2014 #35
I use them too. Ilsa Sep 2014 #39
It's also new technology and new technologies always alter employment. MohRokTah Sep 2014 #40
LOL. Exactly. And payment systems software and scanning technoligy Ilsa Sep 2014 #42
Me too. I get out of Home Depot in about 1/2 the time. nt Logical Sep 2014 #51
It's half the reason I shop more at Home Depot than at Lowes these days. MohRokTah Sep 2014 #53
True, I have one 1/2 mile away. Too convenient. nt Logical Sep 2014 #54
I rarely use the self-check out lanes because I feel they take away jobs. QED Sep 2014 #19
I shop at the local union grocery store. pintobean Sep 2014 #21
Agree. QED Sep 2014 #22
Thanks! Sherman A1 Sep 2014 #29
Several family members spent years in 655 pintobean Sep 2014 #31
I'm gonna go to whatever line is open.... ProudToBeBlueInRhody Sep 2014 #23
Or how I always get stuck behind one of the last six... TreasonousBastard Sep 2014 #24
Or even worse, an idiot who needs to use six credit cards yeoman6987 Sep 2014 #37
Yep: Oh, you're done checking me out? ... Hmmm ... Let me see if I can find my checkbook ... Arugula Latte Sep 2014 #85
Sounds like lousy soft/hard ware to me, elleng Sep 2014 #27
I use US mail to pay bills rather than online payment as my small contribution to valerief Sep 2014 #28
I use self check-out because I usually only have a few items LibDemAlways Sep 2014 #32
I never use self-check. Blue_In_AK Sep 2014 #33
My local supermarket has the self-scanners so you can scan and bag the stuff you buy Nye Bevan Sep 2014 #34
Wow I've never seen that Ratty Sep 2014 #96
Self check out is wonderful yeoman6987 Sep 2014 #36
I use them by preference. MineralMan Sep 2014 #38
I hate self check out lanes. But I never shop at WalMart. Can't remember the last time I was there mnhtnbb Sep 2014 #41
In our radius area there is a big box Wally world, Dillons and a wally neighborhood market demtenjeep Sep 2014 #58
It's tough when there aren't any other choices nearby. mnhtnbb Sep 2014 #61
I tried the self-checkout a couple of times HeiressofBickworth Sep 2014 #43
I do not go to stores that make me use those check out things and I do not go to Walmart. oldandhappy Sep 2014 #44
They have to have someone there anyway treestar Sep 2014 #45
I bet a republican thought up the idea. Kingofalldems Sep 2014 #46
I guess you favor tiny stores former9thward Sep 2014 #50
What the hell are you talking about? Kingofalldems Sep 2014 #59
You stated self check out lines meant that you were doing the work. former9thward Sep 2014 #65
How the hell do you know what I am for and against? Kingofalldems Sep 2014 #72
Well your posts would be a good start.... former9thward Sep 2014 #78
Yeah well, I'm a Democrat. Kingofalldems Sep 2014 #83
I'm a Democrat too, too bad you don't like it. former9thward Sep 2014 #84
Hey dude, quit making up shit about me. Kingofalldems Sep 2014 #92
My Walmart self checkout does not care if it is not in a bag, cwydro Sep 2014 #48
Same here. WillowTree Sep 2014 #93
I will not use self-checkout until it comes with a discount... hexola Sep 2014 #49
I just find it way easier. cwydro Sep 2014 #52
Read post #50 Kingofalldems Sep 2014 #60
Lol. cwydro Sep 2014 #75
dont shop at walmart? np mopinko Sep 2014 #56
My pet peeve with self checkout lines at the grocery store? October Sep 2014 #64
Windmills: bad for wheat-threshing jobs Recursion Sep 2014 #66
I like self check out. My purchases embarrass me most of the time ecstatic Sep 2014 #67
I don't feel one way or another about self checks, but I love self-order consoles Lee-Lee Sep 2014 #68
I hate them and I don't use them. AngryOldDem Sep 2014 #69
I really like the self checkout lanes. Quackers Sep 2014 #71
I am one who loves small talk. I don't see many people most weeks, outside of family, so when logosoco Sep 2014 #73
They're great Blue_Adept Sep 2014 #74
time saver DustyJoe Sep 2014 #76
I never use self-checkout lines. They replace a worker who needs a job. jwirr Sep 2014 #81
your complaining about workers losing jobs and you go to WALMART? WI_DEM Sep 2014 #82
I don't like them either Ratty Sep 2014 #86
I refuse to use them. Cleita Sep 2014 #87
My 8-year-old loves the self checkout lanes. HuckleB Sep 2014 #88
They're also a boon for introverts Blue_Adept Sep 2014 #89
I'm a hard core introvert BlindTiresias Sep 2014 #91
Refuse to use them BlindTiresias Sep 2014 #90
I do my best not to use them steve2470 Sep 2014 #94
I always use the self checkout at walturd. ileus Sep 2014 #97
I did a case study for a class on Self Checkout. Glassunion Sep 2014 #99
I wish all liberals, all democrats would REFUSE to ever shop at Walmart unless their very life randys1 Sep 2014 #101
I never use them n/t riverwalker Sep 2014 #103

itsrobert

(14,157 posts)
1. Walmart has long lines most of the time
Sun Sep 21, 2014, 06:23 PM
Sep 2014

So, I do shopping at Vons, Ralphs, or Target, they all open lanes when there are people in line.

 

demtenjeep

(31,997 posts)
2. I almost always use Dillons. Much nicer people and I get fuel points.
Sun Sep 21, 2014, 06:26 PM
Sep 2014

This might be the first time I have been in a walmart in 3-4 months

I won't be back any time soon

underpants

(182,861 posts)
102. No accident. They make a huge margins & a substantial % of their profit w/n 30 feet of the register
Mon Sep 22, 2014, 07:50 PM
Sep 2014

The longer you stand there the more likely your are to add something to your cart.

The make most of their profit within 30 feet of the register and selling space on "end caps". They sell electronics under cost but make you walk through the whole store (it costs them about $3 to get those $13 sweatshirts ON THE HANGER - total cost $3).

Louisiana1976

(3,962 posts)
3. I was interested to read that you had so much trouble with the self-check-out at Walmart. I use
Sun Sep 21, 2014, 06:26 PM
Sep 2014

the self-check-out both at Walmart and at Kroger and rarely have had any problems. Usually it's just convenient.

 

demtenjeep

(31,997 posts)
4. Part of it was me...I guess I should have put the milk in a bag
Sun Sep 21, 2014, 06:29 PM
Sep 2014

and not just sit in in the bagging area. We never use a bag for milk


Part of it was computer error


in any case I was not impressed. I would rather have a human being to work with.

I like the pleasantries, the human aspect

michreject

(4,378 posts)
70. I always use a plastic bag for milk
Mon Sep 22, 2014, 07:07 AM
Sep 2014

One time, during check-out, a cashier punctured a small hole in the gallon of milk I was buying. I pointed out that the milk jug was leaking. She asked me if I wanted it in a plastic bag to keep it ruining other stuff.

CrispyQ

(36,492 posts)
79. Really? She suggested a bag?
Mon Sep 22, 2014, 10:28 AM
Sep 2014

She should have offered to have someone bring you a new container of milk.

michreject

(4,378 posts)
80. That's what I told her
Mon Sep 22, 2014, 10:44 AM
Sep 2014

I'll always remember this when a clerk asks me if I want a bag for my milk. I couldn't believe she would even ask me that question.

Glassunion

(10,201 posts)
100. It's like the cashier punching you in the face and offering you a band aid.
Mon Sep 22, 2014, 07:31 PM
Sep 2014

That is one for the books.

ProfessorGAC

(65,134 posts)
95. I Seldom Use Them, But...
Mon Sep 22, 2014, 01:52 PM
Sep 2014

. . . the stores that have them by my house (Wal-Mart, Ultra Foods [a union shop], and a K-Mart) give the option of not bagging. I think if you hit that button too many times, it alerts the attendant, but if i'm buying kitty litter, i'm not taking that 35 pound bag and trying to stuff it in a little plastic bag.

Mostly i don't use them because i'd rather interact with a cashier. And, i'm a luddite and still pay for most things by check. That requires special attention at self-check lines. It's extra time with no real purpose or benefit.

Ms. Toad

(34,085 posts)
62. I use self-check out when they have the belt variety.
Mon Sep 22, 2014, 12:45 AM
Sep 2014

I won't use them when they have the scale-based variety (which it sounds like was the case at Walmart).

If I don't get the items going through in the order I intend to bag them, it sets of the "theft alert" alarms when I have to shift the items around in bags.

I don't have issues with scanning items, including produce - and can generally do it as fast or faster than most of the folks operating the register.

My spouse boycotts all self-scanners because of her concern about job elimination.

 

BlueJazz

(25,348 posts)
5. Quite a few times, the items I'm buying Will confuse the check-out-monster and will call out..
Sun Sep 21, 2014, 06:29 PM
Sep 2014

"Please-wait-for-a-representative-to-help-you"

..or buying spray paint. "Wait-while-a-Representative-checks-your-age".

sendero

(28,552 posts)
55. What's funny is that....
Sun Sep 21, 2014, 10:07 PM
Sep 2014

... when an attendant does come over - they don't check anything. They type the codes into the machine that will make it go on with the transaction.


What does that tell you? It tells you that the attendants have ZERO confidence in the accuracy of the machine and so they automatically side with the consumer.

 

demtenjeep

(31,997 posts)
57. thats a good point
Sun Sep 21, 2014, 10:47 PM
Sep 2014

they never checked in my sacks or anything, just sighed and punched in a code.

 

demtenjeep

(31,997 posts)
9. sure wasn't faster or more convenient
Sun Sep 21, 2014, 06:35 PM
Sep 2014

last time we went to the big walmart 3-4 months ago there were lots of people-one or two checkers with long lines and then even longer lines at the self check out lanes. Ridiculous.

Dillons beats them hands down every time.

hobbit709

(41,694 posts)
8. I refuse to use them.
Sun Sep 21, 2014, 06:35 PM
Sep 2014

I was in one store where all they had open was self lines, no one was manning the actual registers. so I walked out and left my cart sitting there.

 

demtenjeep

(31,997 posts)
12. It is an ancient secret
Sun Sep 21, 2014, 06:39 PM
Sep 2014

I am sworn to secrecy...



Salsa


2 roma tomatos
1 can of petite diced tomatos
1 onion
½ red bell pepper
½ green bell pepper
2 cloves fresh garlic
1 or 2 jalapeno peppers
2 Tomatillos
1 bunch Cilantro
Salt
Lemon pepper spice
Chicken bullion spice
Ground cumin
Lime juice
Water



Boil the Tomatillos and Peppers together until they are soft.

In blender add:

Roma tomatos
Can of diced tomatos
Onion
Red pepper
Green pepper
Garlic
Cilantro
About 1-2 tablespoons salt
About ½ tsp lemon pepper
½ tsp chicken bullion
1 tsp ground cumin

Add both tomatillos (remove stem)
Add 1 whole jalapeno and depending on the hotness desired seed the second jalapeno and add it (if you like it hotter, leave the seeds in, if you like it milder deseed the first pepper and skip the second.

Cut one lime in ½ and squeeze both halves in the blender…I use 2 limes
Fill blender under ½ of water

Chop until big veggies are smaller and then blend but not too much as you want it chunky

leftstreet

(36,110 posts)
13. Yum!
Sun Sep 21, 2014, 06:41 PM
Sep 2014

I had a good recipe once that used canned tomatoes, but this looks better using both fresh and canned

Thanks!

 

demtenjeep

(31,997 posts)
18. you could probably use more fresh tomatoes and not use the one can of diced
Sun Sep 21, 2014, 06:48 PM
Sep 2014

This recipe was given to me by a good friend whose family immigrated to America when she was just 6 years old.

She taught a few of us to make home- made tamales as well.

Quantess

(27,630 posts)
14. Handy when you have a bunch of small change you want to get rid of!
Sun Sep 21, 2014, 06:43 PM
Sep 2014

Plugging the coin slot with all your pennies and nickel and dimes is better than a coinstar machine because there is no fee.

It's poor form to pay a live cashier with a bag of small change, but nobody has ever complained when I pay the self-check machine with a bag of small coins, one by one.

hlthe2b

(102,328 posts)
15. The worst thing is having to wait in a long line just to use the self-check out line
Sun Sep 21, 2014, 06:43 PM
Sep 2014

and inevitably every single station bogs down with problems--the need to check id for alcohol or have staff reset for coupons, etc. etc.

Their design really annoy me too. There is nowhere to set down your purse or cup if you have one and to do so will set off the "weight" detector which registers as an item not scanned. Some stores have them so damned close together there is no way to even wiggle a shopping cart in and out without taking out a line of people.

They are clearly using them for purposes not intended (i.e., to REPLACE rather than to supplement human-staffed check out lines).

 

Daemonaquila

(1,712 posts)
47. Which is why I'd rather leave than use them.
Sun Sep 21, 2014, 08:57 PM
Sep 2014

One night the grocery store only had self-check lines open. It was idiocy. The line was halfway around the checkout lanes because people couldn't get things to scan right, not all the machines would take cash, the one employee on duty had to keep resetting things or entering things that wouldn't scan or needed an override... It was a huge waste of everyone's time, and the employee's sanity.

 

MohRokTah

(15,429 posts)
16. Man I LOVE the self checkout lanes.
Sun Sep 21, 2014, 06:44 PM
Sep 2014

It's my quickest way out of a grocery store nearly every time. I'll take them over person run checkout lanes EVERY TIME.

RebelOne

(30,947 posts)
25. I like them too, but only use them when I have a few items,
Sun Sep 21, 2014, 07:11 PM
Sep 2014

or if I purchase wine or cigarettes and don't have to go to the cashier to show ID.

 

MohRokTah

(15,429 posts)
35. I'm all of 51 years old and look it.
Sun Sep 21, 2014, 07:55 PM
Sep 2014

Buying alcohol through the self checkout line is not problem for me.

My problem comes when I'm purchasing more than a few items or if I need trash stickers or ice. Then I have to go through a regular line.

Ilsa

(61,696 posts)
39. I use them too.
Sun Sep 21, 2014, 08:30 PM
Sep 2014

I can check to be sure the prices are ringing up to the correct amount. The view screen with the checker is too far away and too small.

Also, I prefer to bag my own groceries. That way items don't get broke, and I can group them according to destination: pantry, refrigerator, freezer, deep freezer, or bathroom. It's much more convenient.

As for me "taking someone's job away", that applies to almost anything you do for yourself. Yes, I do my own mani-pedis. I wash the dog myself. I clean my house myself. I cook out meals. I drive myself, so I guess I'm guilty of taking someone's chauffeur job away.

 

MohRokTah

(15,429 posts)
40. It's also new technology and new technologies always alter employment.
Sun Sep 21, 2014, 08:33 PM
Sep 2014

If you don't believe me, ask all those buggy whip makers.

Ilsa

(61,696 posts)
42. LOL. Exactly. And payment systems software and scanning technoligy
Sun Sep 21, 2014, 08:35 PM
Sep 2014

employ a lot of high paying jobs.

 

MohRokTah

(15,429 posts)
53. It's half the reason I shop more at Home Depot than at Lowes these days.
Sun Sep 21, 2014, 09:40 PM
Sep 2014

The other half is that Lowes usually doesn't have what I want while Home Depot does.

I hate that Home Depot is run by such a wingnut fuckwad, but this is a world of compromises.

QED

(2,747 posts)
19. I rarely use the self-check out lanes because I feel they take away jobs.
Sun Sep 21, 2014, 06:52 PM
Sep 2014

But now and then when the lines are long and I just have a jug of milk, I will. Guess it's a philosophical thing. Oh, and I'd rather have someone else bag my groceries. It's one of those things I hate to do - like vacuuming.

My main grocery store is Winco Foods. Employee owned. Second is Fry's because it's union.

 

pintobean

(18,101 posts)
31. Several family members spent years in 655
Sun Sep 21, 2014, 07:30 PM
Sep 2014

Our 3 local union chains build and remodel with union labor. I do business with those who support union labor.
It's a mutual thing, Sherman.

ProudToBeBlueInRhody

(16,399 posts)
23. I'm gonna go to whatever line is open....
Sun Sep 21, 2014, 07:01 PM
Sep 2014

If I have a ton of stuff, which I usually don't, I will go to a manned checkout line.

But I have grown tired of people who want to haggle with the cashier about shit. That's why I go for self-check out. It's not the cashiers, it's the asshole customers.

TreasonousBastard

(43,049 posts)
24. Or how I always get stuck behind one of the last six...
Sun Sep 21, 2014, 07:09 PM
Sep 2014

people in the world who want to write a check after arguing over the prices in the flyer.

 

yeoman6987

(14,449 posts)
37. Or even worse, an idiot who needs to use six credit cards
Sun Sep 21, 2014, 08:13 PM
Sep 2014

Can I pay 15 on this card, 23 on this card, etc. I always end up with that person in front of me having issues. One time it was someone trying to talk the cashier into allowing her to put an item on her ETC card or whatever it was called. The cashier said she couldn't and the customer had a fit.

 

Arugula Latte

(50,566 posts)
85. Yep: Oh, you're done checking me out? ... Hmmm ... Let me see if I can find my checkbook ...
Mon Sep 22, 2014, 12:27 PM
Sep 2014

... Oh, and where did that pen go? ... Also, I have this coupon I want to ask you about ...

elleng

(131,053 posts)
27. Sounds like lousy soft/hard ware to me,
Sun Sep 21, 2014, 07:18 PM
Sep 2014

tho I don't disagree with the principle: Bad business.

At my grocery store, employees often hang around the bagging area, and do it for us, as well as correct any troublesome matters w the machines.

valerief

(53,235 posts)
28. I use US mail to pay bills rather than online payment as my small contribution to
Sun Sep 21, 2014, 07:23 PM
Sep 2014

more jobs. I also use human clerks at store checkouts rather than self-serve lanes for the same reason.

Rod Man did a great bit on self checkouts.

LibDemAlways

(15,139 posts)
32. I use self check-out because I usually only have a few items
Sun Sep 21, 2014, 07:37 PM
Sep 2014

and the manned lanes lines are long. It's generally fast and I'm not stuck behind a customer telling the cashier all about a recent vacation or forgetting an item and running to get it while I tap my feet or asking the cashier to double-check a price that rang up too high.

I'm not interested in chit-chat or waiting around, so I take advantage of the convenience.

Blue_In_AK

(46,436 posts)
33. I never use self-check.
Sun Sep 21, 2014, 07:39 PM
Sep 2014

Up until a few months ago, I didn't use my debit card, but wrote checks instead, and I pay 90% of my bills through the US mail.

They will drag me kicking and screaming into the 21st Century. Oh, and while I do have an iPad, I don't ever use our smart phone. Our daughter shamed us into buying one a couple of years ago, but we make about 12 minutes worth of calls on it a month and don't use it for anything else. A big waste of money really - we would have been better off with a flip phone for travel emergencies.

Nye Bevan

(25,406 posts)
34. My local supermarket has the self-scanners so you can scan and bag the stuff you buy
Sun Sep 21, 2014, 07:42 PM
Sep 2014

as you are picking it out. Then all you have to do at the checkout is swipe your credit card, print the receipt, and you're done. And there is never a line. I love it.

 

yeoman6987

(14,449 posts)
36. Self check out is wonderful
Sun Sep 21, 2014, 08:05 PM
Sep 2014

Just keep practicing. You will get the hang of it. The first few times I hated it too, but now I use them any chance I can get.

MineralMan

(146,324 posts)
38. I use them by preference.
Sun Sep 21, 2014, 08:19 PM
Sep 2014

Faster for me. I even have all the produce shortcut codes memorized. I can check out in half the time and there's never a line. I took the time to learn how it worked by reading the display. Now, I often push Spanish before starting, so I can watch the other shoppers glare at me when the thing speaks to me in Spanish.

 

demtenjeep

(31,997 posts)
58. In our radius area there is a big box Wally world, Dillons and a wally neighborhood market
Sun Sep 21, 2014, 10:54 PM
Sep 2014

we go to the Big Box Wally when hubby needs shotgun shells

We use Dillons for almost everything else. With our card we get fuel points and everyone loves cheaper gas

the Neighborhood Wally is less than a mile away and usually can get in and out within 10 minutes so if I just need a few things -under 10 I will go there but after today I might not ever go there again. Hubby doesn't like me going their alone anyway the area is a pretty high crime area. He always rags on my that I don't carry even though I have my CCW. I just want to go to the store, get in and get out. I don't look for a fight and don't care to be a hero-I just want to get my shit done and get home.

I won't, however, support a place that screws their workers.

mnhtnbb

(31,399 posts)
61. It's tough when there aren't any other choices nearby.
Sun Sep 21, 2014, 11:28 PM
Sep 2014

Fortunately, we have choices.

I still hate the self checkout. I usually have way too many items--and lots of produce--
so it's just easier and faster to have the clerk do the check out.

HeiressofBickworth

(2,682 posts)
43. I tried the self-checkout a couple of times
Sun Sep 21, 2014, 08:44 PM
Sep 2014

Each time the machine didn't work properly and I had to wait for a clerk to come over, clear it, and start over only to have it malfunction again. Waste of my time. I'd rather go to a regular checkout, even if there are people ahead of me. At least I know that when I get to the register, it will function properly.

oldandhappy

(6,719 posts)
44. I do not go to stores that make me use those check out things and I do not go to Walmart.
Sun Sep 21, 2014, 08:44 PM
Sep 2014

I am old enough to be treated well, enough said.

Kingofalldems

(38,468 posts)
46. I bet a republican thought up the idea.
Sun Sep 21, 2014, 08:46 PM
Sep 2014

Make the customer do the work and they get the profits.

That's an Ayn Rand special right there.

Looks like worker hating conservatives just love it too.

former9thward

(32,064 posts)
50. I guess you favor tiny stores
Sun Sep 21, 2014, 09:09 PM
Sep 2014

which we used to have where you point to some product and the clerk got it for you. Of course because it was so tiny there was just one of something and most somethings were not even there. After all in supermarkets you have to do the work of getting whatever you want. Oh the Humanity! Maybe you want to go back to the 1800s but fortunately most of us are just fine its 2014.

Kingofalldems

(38,468 posts)
59. What the hell are you talking about?
Sun Sep 21, 2014, 11:07 PM
Sep 2014

It's actually conservatives who want to go back to the 1800's.

Your last sentence is absolutely stupid and patently false.

former9thward

(32,064 posts)
65. You stated self check out lines meant that you were doing the work.
Mon Sep 22, 2014, 01:56 AM
Sep 2014

Well supermarkets mean you are doing the work that clerks used to do in smaller stores. Supermarkets mean more profits which you are against.

former9thward

(32,064 posts)
84. I'm a Democrat too, too bad you don't like it.
Mon Sep 22, 2014, 12:17 PM
Sep 2014

You pick and choose when you "defend the workers." Supermarkets killed off millions of jobs by wiping out smaller stores. You don't seem to have a problem with that. (I don't either, but I'm not the one complaining about self-service lines). Do you use ATMs or do you go to the bank for every financial transaction? That has eliminated countless workers also.

Kingofalldems

(38,468 posts)
92. Hey dude, quit making up shit about me.
Mon Sep 22, 2014, 01:31 PM
Sep 2014

I do not 'pick and choose' when I defend the workers. You made that up.

 

cwydro

(51,308 posts)
48. My Walmart self checkout does not care if it is not in a bag,
Sun Sep 21, 2014, 09:01 PM
Sep 2014

but you have to put it in the bagging area.

If you don't, then just select "I choose not to bag this", which comes on the screen.

Pretty easy actually.

 

hexola

(4,835 posts)
49. I will not use self-checkout until it comes with a discount...
Sun Sep 21, 2014, 09:03 PM
Sep 2014

Why should I be conscripted as an "employee" for 5 minutes...? For nothing?

Share the savings with the customer - and I might bite...

October

(3,363 posts)
64. My pet peeve with self checkout lines at the grocery store?
Mon Sep 22, 2014, 01:30 AM
Sep 2014

I've done the shopping, now I have to scan and bag my groceries. I think I should get a discount for that.

Our "Giant" grocery store frequently forces us to use self-checkout lines, because they NEVER have enough cashiers on duty. Twice I have had over $200 worth of groceries to scan/bag myself! And I bring my own reusable bags, too! Why am I paying the same price as the customer whose merchandise gets scanned and bagged for them?

ecstatic

(32,727 posts)
67. I like self check out. My purchases embarrass me most of the time
Mon Sep 22, 2014, 04:20 AM
Sep 2014

A cart full of t.v. dinners, candy, and ice cream.

 

Lee-Lee

(6,324 posts)
68. I don't feel one way or another about self checks, but I love self-order consoles
Mon Sep 22, 2014, 06:09 AM
Sep 2014

Ever since Quick Trip came to NC I have come to love thier setup for ordering food- I am addicted to their big pretzels.

Place your order on the touch screen, take the receipt to the live cashier (who works customers on both sides of his/her register so lines move much faster), pay for your order, and usually by the time you walk back to the food counter your order is up or almost up.

So much faster and easier when you are also buying other stuff.

AngryOldDem

(14,061 posts)
69. I hate them and I don't use them.
Mon Sep 22, 2014, 06:35 AM
Sep 2014

When I have no other choice, though -- like early in the morning when there are no cashiers available -- I also manage to tie up the cashier who is there to help just as much as if I had stood in line and had him or her check my stuff out. Plus, I don't like the thought of contributing to the eventual loss of someone else's job.

Quackers

(2,256 posts)
71. I really like the self checkout lanes.
Mon Sep 22, 2014, 07:37 AM
Sep 2014

I have anxiety when talking to people. The self checkout helps me to avoid interactions with others.

logosoco

(3,208 posts)
73. I am one who loves small talk. I don't see many people most weeks, outside of family, so when
Mon Sep 22, 2014, 09:27 AM
Sep 2014

I do go to the store, I end up starting conversations with the cashiers. Many of them have been working at these stores for years, so we know what to chat about. This is why I like the self check outs! Otherwise, a quick trip turns into 15 minutes. At my main store, there is always a cashier (union store) standing at the self check out, to help if there are problems. I pay attention more while checking out, in case there is a price problem. When I am done, sometimes I still stop and chat with the cashier though, but my stuff is bagged the way I like and I made sure all the prices were what I thought!

Also, I get a little claustrophobic when I am squeezed in the line, with all of that gum and candy and magazines! And when many people line up behind me I feel a little panic-y. So, I have to say I am a fan of them for the most part.

Blue_Adept

(6,399 posts)
74. They're great
Mon Sep 22, 2014, 09:31 AM
Sep 2014

Especially for one of the reasons they were put in - store employees in supermarkets and the like that are grabbing a quick snack and soda for a break that can breeze through and go on break rather than stand in line with everyone else.

I only use them when I have a handful of items and don't want to stand in line for awhile behind the carts of dozens of items.

I also use them during the quieter periods when I have my kids as I take the time to instruct them on proper use of such devices since they're common enough in general and the pad features are what you use during a regular check out. Easier to do it when there's nobody in line behind me to take the time to teach them on the function and things to watch out for.

A lot of this thread is like a lot of other threads that go through technology/labor issues. It just boils down to "it's evil/wrong" and has a strong Luddite feeling that's comical. It's like tilting at windmills. Complain online on a forum all you want. But you're better off leaving a customer feedback notice. Or simply leaving a notice saying you aren't coming back to the store at all until they start providing more cashiers.

DustyJoe

(849 posts)
76. time saver
Mon Sep 22, 2014, 10:18 AM
Sep 2014

Making the choice of standing in line behind large carts even in express lines, surly cashiers, customer/cashier that gossip and gab after their order is done, cashiers that double scan items so fast you don't catch it till you get home and check the receipt.
oh yeah
I'll take the self check every time

Ratty

(2,100 posts)
86. I don't like them either
Mon Sep 22, 2014, 12:29 PM
Sep 2014

I hate they take away people's jobs. They take longer than going to a person. When I go to a person they usually have someone start bagging while I dig out my bags, money, and club card (I always use cash). They can take shortcuts like scan a single can of cat food and tell the machine to ring it up 20 times if I have 20 cans. They don't have to hunt around for vegetables which have no barcode. I was buying red bell peppers the other day and I spent all this time searching the menus under B and then under R. I had to flag down a clerk and turns out they were under P. Definitely makes sense I admit but I'm not always in a completely sensible frame of mind that time of morning. If I buy cat litter and put it on the little stand the machine freaks out because it's too heavy. I can't buy alcohol at the self-checkout and MUST use a regular checker. Early Saturday morning when I do my shopping there's only one checker and the line is long, thanks to all the self-checkout machines.

I don't have a car and must take the bus and the bus I take home comes every 50 minutes on Saturday so the extra time is definitely an issue for me. I plan out my morning very carefully to take account of the bus schedules and when I'm delayed at self-checkout I become panicked I'll miss my bus.

Cleita

(75,480 posts)
87. I refuse to use them.
Mon Sep 22, 2014, 12:32 PM
Sep 2014

When steered to them by managers, I ask them if my purchases will be discounted by 50% because I refuse to be an unpaid employee of their store.

The petrol industry pulled this scam with self service at gas station. At first the gas was a few cents cheaper. Over the years all the pumps became self service and now we are paying around $4 a gallon for gas.

HuckleB

(35,773 posts)
88. My 8-year-old loves the self checkout lanes.
Mon Sep 22, 2014, 12:35 PM
Sep 2014

He gets to scan everything. It's big fun! At least for him!

Blue_Adept

(6,399 posts)
89. They're also a boon for introverts
Mon Sep 22, 2014, 12:35 PM
Sep 2014

People who really have a hard time dealing with other peoples love these since it allows them to do what they need to do and function without suffering any issues.

BlindTiresias

(1,563 posts)
91. I'm a hard core introvert
Mon Sep 22, 2014, 12:49 PM
Sep 2014

And I find the manned lanes to be just fine. If you have social anxiety because you have to make eye contact with another person and hand them cash or swipe a card while they bag your staff you probably have a mental illness.

BlindTiresias

(1,563 posts)
90. Refuse to use them
Mon Sep 22, 2014, 12:48 PM
Sep 2014

Almost always slower lines if people are not buying a handful of things, lots of room for user error, and the machines are often flaky. There is a reason Ikea is eliminating them and places like Costco have heavy supervision of them and most people go through the manned registers.

Ever put a month's worth of groceries for a family of three+ through a self checkout lane? Epitome of masochism (or maybe sadism because of the poor bastards behind you) right there.

steve2470

(37,457 posts)
94. I do my best not to use them
Mon Sep 22, 2014, 01:47 PM
Sep 2014

As many have said, cashiers need jobs and I like the interaction with the cashier. The machines usually malfunction too or the person in front of me doesn't know how to operate it or it malfunctioned on him/her.

ileus

(15,396 posts)
97. I always use the self checkout at walturd.
Mon Sep 22, 2014, 02:25 PM
Sep 2014

Normally I have a handful of items (no items that need weighed) I've become pretty proficient at not needing the attendant.

I always get the "unexpected item in the bagging area." and the "I don't want to bag this item" errors.


It's better than standing in line since walturd won't open their registers except at Christmas.

Glassunion

(10,201 posts)
99. I did a case study for a class on Self Checkout.
Mon Sep 22, 2014, 07:08 PM
Sep 2014

It was rather eye opening for me.

In some retailers it actually increased labor. I'd have never thought that.

randys1

(16,286 posts)
101. I wish all liberals, all democrats would REFUSE to ever shop at Walmart unless their very life
Mon Sep 22, 2014, 07:34 PM
Sep 2014

depended on it.

Or if someone is so poor that they can only shop there, I suppose that is the reality of Walmart.

Self serve check out where I shop is very convenient but I know when I use them I am not doing the union retail clerks any favors, and I should stop using them.

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