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brush

(53,788 posts)
Thu Feb 5, 2015, 12:38 PM Feb 2015

Anybody know how to get rid of adware?

My mac laptop got infected recently.

Unwanted windows pop up advertising everything from cars to jewelry to clothes.

There are also windows that pop up offering software to get rid of the adware but I'm afraid to click on them.

Has this happened to anyone else, and how did you solve it?

Do I need to just buy an anti-virus program like Norton?

36 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Anybody know how to get rid of adware? (Original Post) brush Feb 2015 OP
I thought Macs didn't have this problem. hobbit709 Feb 2015 #1
All operating systems have this problem. jeff47 Feb 2015 #4
Not according to all those smug Apple fans. hobbit709 Feb 2015 #6
There's morons in any group of people. jeff47 Feb 2015 #7
Cmon, Macs vs PCs is such a '90s thing brush Feb 2015 #20
Do your last sentence. jeff47 Feb 2015 #2
I had some from a browser update shenmue Feb 2015 #3
Adblock Plus El Supremo Feb 2015 #5
I would like to second the recommendation for Adblock. It works very well for my laptop. greatlaurel Feb 2015 #10
Great little open-source program, that! WillowTree Feb 2015 #12
This^^ wendylaroux Feb 2015 #19
Is it free ? obnoxiousdrunk Feb 2015 #26
yes A-Schwarzenegger Feb 2015 #34
I don't know about mac, yortsed snacilbuper Feb 2015 #8
I wish I had known this last week! I just took my HP to Geek Squad to kill the adware. pink-o Feb 2015 #16
This has helped with some of the Mac adware problems tencats Feb 2015 #9
Thanks, tencats. brush Feb 2015 #31
Read a book. randome Feb 2015 #11
Yes - block Manny. nt Dreamer Tatum Feb 2015 #13
Call 0118 999 881 999 119 725 3? Tommy_Carcetti Feb 2015 #14
Norton is a resource hog. I use the free version of Avast for viruses and the free FSogol Feb 2015 #15
I use Avast free version and 2naSalit Feb 2015 #17
I have used the free programs of the following for the past few years: left-of-center2012 Feb 2015 #18
Agree with these free programs and.... wcmagumba Feb 2015 #22
I had this problem last week Jack Rabbit Feb 2015 #21
I strongly recommend Norton anti-virus and AdBlock Plus, Jamaal510 Feb 2015 #23
Malwarebytes is great B2G Feb 2015 #24
I use Lavasoft Ad aware WhiteTara Feb 2015 #25
Take it to a professional to get it cleaned then install Norton or an equivalent program. Agnosticsherbet Feb 2015 #27
+++marking in case I need it+++ underpants Feb 2015 #28
Malwarebytes, paid version, will work wonders. madfloridian Feb 2015 #29
Here's a process that may help and it's easy and cheap rock Feb 2015 #30
I'm going to have to try that. Kaleva Feb 2015 #33
A couple of general notes rock Feb 2015 #36
You have to watch out for those programs that offer to install toolbars. Nye Bevan Feb 2015 #32
If you're using Safari, Art_from_Ark Feb 2015 #35

jeff47

(26,549 posts)
4. All operating systems have this problem.
Thu Feb 5, 2015, 12:40 PM
Feb 2015

Until recently, there weren't enough Macs for malware writers to bother.

jeff47

(26,549 posts)
7. There's morons in any group of people.
Thu Feb 5, 2015, 12:50 PM
Feb 2015

Macs did not have the problem because they were rare. Making the smug morons correct. But times change, and Macs are significantly more popular, and thus are a worthwhile target.

Linux devotees will make the same claim. They're also wrong.

brush

(53,788 posts)
20. Cmon, Macs vs PCs is such a '90s thing
Thu Feb 5, 2015, 01:51 PM
Feb 2015

I just need to get rid of adware not rekindle that old argument.

jeff47

(26,549 posts)
2. Do your last sentence.
Thu Feb 5, 2015, 12:40 PM
Feb 2015
ClamAV is an open-source anti-malware program if you'd prefer to not buy Norton or similar.

shenmue

(38,506 posts)
3. I had some from a browser update
Thu Feb 5, 2015, 12:40 PM
Feb 2015

I was able to remove it by going into the add-on section of browser settings, and deactivating the adware from there.

greatlaurel

(2,004 posts)
10. I would like to second the recommendation for Adblock. It works very well for my laptop.
Thu Feb 5, 2015, 12:55 PM
Feb 2015

I would also recommend using Mozilla Firefox as your internet browser. They have lots of free add-ons that are very helpful to enhance the function of the browser. Also, since I have used Firefox, I have not had a problem with getting much in the way of viruses. I do not know if it is the browser or the helpful add-ons.

We do use Webroot anti-virus that we purchased, as well. I would not recommend Norton, from my personal experiences. YMMV

yortsed snacilbuper

(7,939 posts)
8. I don't know about mac,
Thu Feb 5, 2015, 12:51 PM
Feb 2015

Windows has a recovery mode in the control panel that if you get a virus from down loading something you can pick a date from the past and the program will take your computer back in time like it never happened and it doesn't affect anything but what happened during that time frame, I've saved my computer at least a half dozen times!

good luck.

Al

pink-o

(4,056 posts)
16. I wish I had known this last week! I just took my HP to Geek Squad to kill the adware.
Thu Feb 5, 2015, 01:24 PM
Feb 2015

Ah, Well. Live and learn

brush

(53,788 posts)
31. Thanks, tencats.
Thu Feb 5, 2015, 11:42 PM
Feb 2015

And everyone else for your suggestions.

AdwareMedic cleaned up all the pop-up windows, and it was free.

 

randome

(34,845 posts)
11. Read a book.
Thu Feb 5, 2015, 12:56 PM
Feb 2015

Sorry, that was sarcasm!
[hr][font color="blue"][center]A 90% chance of rain means the same as a 10% chance:
It might rain and it might not.
[/center][/font][hr]

FSogol

(45,488 posts)
15. Norton is a resource hog. I use the free version of Avast for viruses and the free
Thu Feb 5, 2015, 01:14 PM
Feb 2015

version of Malwarebytes for spyware. You should also add adblock to your browser.

2naSalit

(86,647 posts)
17. I use Avast free version and
Thu Feb 5, 2015, 01:29 PM
Feb 2015

Ghostery as an "add-on" with FireFox browser. Somewhere in one of those program you can also block or destroy "flash cookies" that are a real tracking device and hard to get rid of. I also perform "disk cleanup" (in Windows) every day... takes only a couple minutes. Works pretty good. I see very few ads and most sites load much faster.

You shouldn't have to "buy" anything else.

left-of-center2012

(34,195 posts)
18. I have used the free programs of the following for the past few years:
Thu Feb 5, 2015, 01:38 PM
Feb 2015

I don't have a Mac. I have Mozilla Firefox and Win8.
Some of these may be useful to you. Just be aware when installing, as some also include a link to Google Chrome.
Just uncheck the box for Google Chrome unless you do want that as well.

Malwarebytes Anti-Malware

SuperAntiSpyware free edition

Wise Registry Cleaner

CCleaner

JRT-New

Revo Uninstaller


wcmagumba

(2,886 posts)
22. Agree with these free programs and....
Thu Feb 5, 2015, 02:05 PM
Feb 2015

I now use a chromebook and chrome box along with the ad blocker extension for web surfing and simple tasks. I use a Win machine for needed programs and apps most of which won't run on chromebook. Bad to have to use two machines but chromebooks seem fairly impervious to viruses and malware, I have been using these for over a year, all good so far. Most of my work can be done through the web and apps on the chromebook but I also use the chrome remote desktop app to use my Win machine through the Chromebook, works well.

Jack Rabbit

(45,984 posts)
21. I had this problem last week
Thu Feb 5, 2015, 01:58 PM
Feb 2015

Let me guess. Your pleasant web environment has been turned into a game of whackamole by adware that displays adds at a mile a minute on whatever you are trying to view.

I have a PC. I went to the Control Panel and uninstalled anything that looked suspicious. By suspicious I mean anything that has the same name as the as the what follows "ad by" note in the small print under the offending ads. Remove any add on (maybe they should be called ad ons) that is sending these obnoxious ads. On Firefox, this was pretty easy.

You may need to contact a PC technician.

Jamaal510

(10,893 posts)
23. I strongly recommend Norton anti-virus and AdBlock Plus,
Thu Feb 5, 2015, 02:21 PM
Feb 2015

and you might want to check for updates on your Mac every now and then.

Agnosticsherbet

(11,619 posts)
27. Take it to a professional to get it cleaned then install Norton or an equivalent program.
Thu Feb 5, 2015, 02:47 PM
Feb 2015

I have a hunch that a lot of these programs thatget rid of adware may be run by the same people who write the viruses.

rock

(13,218 posts)
30. Here's a process that may help and it's easy and cheap
Thu Feb 5, 2015, 05:03 PM
Feb 2015

1) On the web bring up http://www.shouldiremoveit.com/
2) Bring up CONTROL PANEL (in a system window) then go to UNINSTALL

Now working back and forth look through all the programs that appear on the uninstallable list and enter their names on in the shouldiremoveit screen. If it reports RED (bad program) uninstall it.

I do this every now and then (whenever I see ads pop-up).

Good luck.

rock

(13,218 posts)
36. A couple of general notes
Fri Feb 6, 2015, 02:01 PM
Feb 2015

1) shouldiremoveit interprets the search as a generic, so if you type "microsoft" it find every entry it has with *microsoft* in it;

2) obviously many of names do not have to be looked up, e.g. itunes.

Nye Bevan

(25,406 posts)
32. You have to watch out for those programs that offer to install toolbars.
Thu Feb 5, 2015, 11:53 PM
Feb 2015

I've been caught by them on occasion:

Art_from_Ark

(27,247 posts)
35. If you're using Safari,
Fri Feb 6, 2015, 12:11 AM
Feb 2015

go to Safari System Preferences and then to Security. Click the box that says "Block pop-up windows"

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