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xchrom

(108,903 posts)
Sat Feb 21, 2015, 07:36 AM Feb 2015

Your HR Department Hates You: How Corporate Overseers Exploit Workers

http://www.alternet.org/corporate-accountability-and-workplace/hr-hates-you-how-corporate-overseers-devalue-workers




For most of the 20th century, corporations got along just fine without human resources departments. Instead, they had personnel managers who found new employees and handled the welfare of those on payroll. Personnel managers were pretty low on the corporate totem pole, quietly administering a multitude of banal tasks.

But something began to change in the 1980s. With the arrival of globalization and the Information Age, corporate stability gave way to rapid, unpredictable change. Corporations no longer saw workers as loyal partners and creative beings in a productive enterprise. Instead, they became commoditized assets on a balance sheet to be acquired and discarded to suit changing fortunes.

Meanwhile, corporations began to see the term “personnel” as synonymous with the support of employees and new workplace efficiency techniques such as Six Sigma created a need for corporate compliance overseers. So, those who were once responsible for advocating for employees were now embedded with management, becoming cold wardens of the workplace.

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Your HR Department Hates You: How Corporate Overseers Exploit Workers (Original Post) xchrom Feb 2015 OP
"becoming cold wardens of the workplace" woo me with science Feb 2015 #1
I retired from employment in a government (state) agency. HR could not have been more helpful. Shrike47 Feb 2015 #2
it was also around this time (1980's) that CEOs, instead of working their way up the ladder, DrDan Feb 2015 #3
+1 Enthusiast Feb 2015 #7
Hey - give Carl Icahn a little credit for developing the game - hedgehog Feb 2015 #9
yep - TWA-killer DrDan Feb 2015 #22
GE's Jack Welch - loathed and despised by the engineers who worked for GE Divernan Feb 2015 #11
I remember when I became a resource hootinholler Feb 2015 #4
This message was self-deleted by its author hootinholler Feb 2015 #5
Umm, thats a bit of nostalgic bullshit. X_Digger Feb 2015 #6
Agree. It varied. Hoppy Feb 2015 #8
I was raised at a time when company loyalty ran in two directions; hedgehog Feb 2015 #10
Sorry, I can't agree with very much of that article as being ALL companies or... George II Feb 2015 #12
Correction: Not "exploit workers". Change to "exploit associates". nm Teamster Jeff Feb 2015 #13
I have said it before... awoke_in_2003 Feb 2015 #23
"Many of the employees identified as undesirable are often “older” workers." Pooka Fey Feb 2015 #14
Being pushed out of a job at 50, even as young as 40, is a violation of Federal law.... George II Feb 2015 #15
Like the article said, age discrimination lawsuits are difficult to prove and expensive Pooka Fey Feb 2015 #16
They're not impossible to prove and in many cases the state's Human Rights Commission..... George II Feb 2015 #18
Good for you! Good post. Pooka Fey Feb 2015 #19
Thanks. What I didn't get into was.... George II Feb 2015 #21
laws don't mean anything awoke_in_2003 Feb 2015 #24
Entirely false! George II Feb 2015 #25
Another ploy is to make HR hard to find csziggy Feb 2015 #17
As opposed to other countries. moondust Feb 2015 #20

Shrike47

(6,913 posts)
2. I retired from employment in a government (state) agency. HR could not have been more helpful.
Sat Feb 21, 2015, 09:23 AM
Feb 2015

The major problem was the administration, which destroyed moral by disparaging the workers, lying about re-organization plans, increasingly heavy-handed supervision of a group of people who thought they were professionals and self-directed.

The rank and file HR people were great. The administration was not.

DrDan

(20,411 posts)
3. it was also around this time (1980's) that CEOs, instead of working their way up the ladder,
Sat Feb 21, 2015, 09:30 AM
Feb 2015

came from outside the corporation.

Instead of being those familiar with the business of the corporation, were accountants or had other backoffice experience with a talent for cost savings (read downsizing).

Instead of a focus 10-year plans, became focused on quarterly results.

and discovered the R&D was an easy place to start with cost savings.

Yep - our downfall began at that time. And who led the charge . . . Jack Welch of GE . . . the darling of the corporate world.

hedgehog

(36,286 posts)
9. Hey - give Carl Icahn a little credit for developing the game -
Sat Feb 21, 2015, 10:06 AM
Feb 2015
http://en.wikipedia.org/wiki/Carl_Icahn

I was just a kid at the time, so the details are fuzzy, but somehow the small manufacturing firm my Dad worked for caught the eye of Litton Industries. The firm supplied equipment to other industries and was a leader in its field. Dad was an engineer who designed new products and did troubleshooting. Litton wanted some extra cash, and Dad and the rest of R&D ended up out on the street. As a farewell gift, the shares he counted on to support his family while he looked for work were exchanged for some worthless shares. The firm was stripped of assets and is now out of business. My mother cursed Carl Icahn to her dying day.

DrDan

(20,411 posts)
22. yep - TWA-killer
Sat Feb 21, 2015, 02:24 PM
Feb 2015

in the early 80's, I had offers of employment from TWA and AT&T. After a lot of soul-searching, I chose the latter. I thank my lucky stars for that decision.

hootinholler

(26,449 posts)
4. I remember when I became a resource
Sat Feb 21, 2015, 09:32 AM
Feb 2015

Like a lump of coal to be shoveled into the firery furnace of profit smelting.

Response to xchrom (Original post)

X_Digger

(18,585 posts)
6. Umm, thats a bit of nostalgic bullshit.
Sat Feb 21, 2015, 09:37 AM
Feb 2015

Depending on the industry (and employer), many employees were never 'loyal partners and creative beings in a productive enterprise'.

Factory workers in the 50's to the 70's? Replaceable cogs. Get hurt on the job? If you were lucky you had a union that helped a little. Otherwise? Tough break, Charlie. NEXT?

Service industry jobs in the same timeframe? Even worse. Construction? Heavy industry? Equipment Operator?

Yeah, you were replaceable at a moment's notice.

 

Hoppy

(3,595 posts)
8. Agree. It varied.
Sat Feb 21, 2015, 10:03 AM
Feb 2015

Rent "Jobs" and see how he treated the people who started with him at Apple's beginnings. Woz was kept because he was needed.

Regarding the others, he fucked over the drones.

hedgehog

(36,286 posts)
10. I was raised at a time when company loyalty ran in two directions;
Sat Feb 21, 2015, 10:08 AM
Feb 2015

the message I give my kids today is that they owe their employers nothing. If a better opportunity comes along, take it. Believe me, if the company wants to eliminate your job, your as will be out on the street before noon.

George II

(67,782 posts)
12. Sorry, I can't agree with very much of that article as being ALL companies or...
Sat Feb 21, 2015, 10:39 AM
Feb 2015

....ALL Human Resources departments.

A few isolated incidents or isolated interviews doesn't define "Human Resources".

 

awoke_in_2003

(34,582 posts)
23. I have said it before...
Sat Feb 21, 2015, 11:27 PM
Feb 2015

not sure if I have here, but I think the change from "Personnel" to "Human Resources" has a sublimal message. What do you do with resources? You exploit them.

Pooka Fey

(3,496 posts)
14. "Many of the employees identified as undesirable are often “older” workers."
Sat Feb 21, 2015, 11:30 AM
Feb 2015

If you find yourself pushed out of your company at 50 years old, it is next to impossible to find another decent-paying full-time job. The film "Company Men" shows this, although with a make-believe happy ending straight out of fairy land.

Back in the real world, if you have any physical limitations, like a bad back or diabetes, that rules out being able to succeed over the long run in nursing or senior home-health care, which are about your only 2 options as a 50+ year old. Or you can go back to school for 4+ years to become a Physician's Assistant, if you can get accepted to a program which has stiff competition with all the 25 year olds who can't find a job.

Hello, Retail or Fast Food, if you can stand the looks of pity from your young co-workers and your customers.

George II

(67,782 posts)
15. Being pushed out of a job at 50, even as young as 40, is a violation of Federal law....
Sat Feb 21, 2015, 11:36 AM
Feb 2015

...and in most states State law.

Workers aged 40 and above are considered a "protected class".

Without clear documentation, many of those cases can be disputed and complaints can be filed with the state's Human Rights Commission and in parallel the EEOC.

Pooka Fey

(3,496 posts)
16. Like the article said, age discrimination lawsuits are difficult to prove and expensive
Sat Feb 21, 2015, 12:01 PM
Feb 2015

snip

“People who had been getting good performance reviews for years were suddenly obsolete. They assumed that if you started your career when we used typewriters, you’re probably not a good fit for the digital newsroom.”

Such stories are not unique. Donna Ballman, a Florida employment lawyer and author of the book, Stand Up For Yourself Without Getting Fired: Resolve Workplace Crises Before You Quit, Get Axed or Sue the Bastards says it's one of the more common strategies used to get rid of older employees.

“If, after years of great performance reviews, you’re getting reprimanded for things everyone does, or being nitpicked for things the company didn’t care about before, it’s possible that the company is gearing up for what I call the ‘suddenly stupid defense.’ They’re building a case to get rid of you for poor performance – trying to show a ‘legitimate reason’ other than age for firing you. If you’re being targeted for write-ups when younger employees do the same things and aren’t written up, you may have an age discrimination claim.”


But if you think unfairly fired employees can easily correct such injustices, think again. Wrongful dismissal lawsuits are difficult to prove and expensive.

George II

(67,782 posts)
18. They're not impossible to prove and in many cases the state's Human Rights Commission.....
Sat Feb 21, 2015, 12:14 PM
Feb 2015

....is your advocate. In my state one can't even file a lawsuit until the case works its way through the state administrative process.

And there are attorneys out there that work on a contingency, so although their ultimate fee is higher there is no expense unless and until the case is won. Just don't work with one of the television shysters!

The important thing is to be aware of something going on, like the "suddenly stupid" situation. On the other hand, employers aren't as sophisticated as one might think. I was dismissed (laid off) at 45, filed an EEOC complaint and was eventually returned to work more than a year later with essentially full back pay and benefits (can't get into the excruciating details, but it was age and gender related, and I'm a MAN!)

Age discrimination cases aren't as difficult to prove as one might think, especially for employees who have been in good standing up until shortly before the dismissal. Building cases against an employee isn't as easy as it looks, and anyone with the desire to file a complaint usually is in a good position to prevail. Unfortunately (or fortunately for them) employers rely on employees' reticence to file a legal action.

In my case I was told I wouldn't get severance pay if I didn't sign an agreement to not file a complaint. I refused and still got full severance in accordance with their policy.

George II

(67,782 posts)
21. Thanks. What I didn't get into was....
Sat Feb 21, 2015, 02:18 PM
Feb 2015

....that after a couple of years the division I worked for was sold, and then the SAME guy wound up trying to lay me off again, and he succeeded. The next day we filed a second complaint and it got to the lawsuit stage and a settlement.

These were two Fortune 500 companies with hundreds of lawyers each. It's amazing how nonchalant they can be about skirting the law, mostly out of confidence that their victims are either too unaware of the law or too scared to buck a major corporation.

If more people fought back these situations wouldn't be as common.

 

awoke_in_2003

(34,582 posts)
24. laws don't mean anything
Sat Feb 21, 2015, 11:32 PM
Feb 2015

if the departments that enforce them are budget choked. Without blatant, totally obvious proof, the American worker has very little protection, and it doesn't seem like either party gives a flip.

csziggy

(34,136 posts)
17. Another ploy is to make HR hard to find
Sat Feb 21, 2015, 12:02 PM
Feb 2015

Perhaps the individuals doing the job might care - but you have to find them first.

My husband just retired from a major corporation. Over the last several years he's had needs to contact the HR person for his region. HAH! There is no "HR Department" - there is an individual. There is no one number for that HR person - it is their personal cell phone and email. Since the position of HR for the region seems to have as high a turn over as most of the underpaid positions in this corporation, often no one local has a clue who the individual is. Although the information on how to contact HR is supposed to be posted in each office, it was NEVER up to date.

So simple questions concerning temporary disability were difficult to resolve because no one, not even my husband's boss could reach the HR person. We still have issues about his retirement but have not been able to reach or get a response from the HR person - for the last three weeks.

Since the problem contacting HR has been consistent over YEARS this is not just someone overlooking the updates. This is a pattern which I suspect could be deliberate.

moondust

(19,986 posts)
20. As opposed to other countries.
Sat Feb 21, 2015, 01:05 PM
Feb 2015

Last edited Sat Feb 21, 2015, 01:52 PM - Edit history (1)

In post-war Japan, for example, I think employees were treated more like family and could often expect to be with the same company their entire working life. That has probably changed some since the 80s with the globalization of U.S.-style predatory corporatism.

Germany still has codetermination which seems to create more of a partnership between management and labor in which everyone's interests are heard and matter and power is shared among stakeholders rather than just shareholders. As it should be.

Management/labor antagonisms in the U.S. have had dire consequences for millions if not billions. I'd bet a lot of U.S. managers couldn't wait to send their jobs offshore where hordes of workers are desperately poor, powerless, easily manipulated, and glad to work for beans rather than go hungry. "We'll teach those damn American unions a lesson they won't soon forget, by God!" It didn't have to be this way.

"We've never had a better opportunity to source in joint ventures around the globe, to be more competitive. Ideally, you'd have every plant you own on a barge to move with currencies and changes in the economy." Jack Welch, 1998

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