at a hair salon.

Back in the day, when I was working at Penney's salon, they had a policy of letting teens pay for their cuts/colors/updos with their parents credit card as long as there was a note signed and a signature on file.

This was during the "Pretty Woman" phenomena (soon to be followed by the "Do You Know Rachel from Friends" era), so every teen girl was getting the waterfall of curls updo for Prom. This delightful child sat in my chair and said,"Have you seen Pretty Woman?" and so it began. She LOVED the updo. Her friends loved the updo. Everyone was freaking thrilled.

Fast-forward about an hour and a half... Mom calls, and she is PISSED. Her poor baby girl walked in crying and told her mother,"I told her to just blow it out and straighten it ($20), mama, and she just went all crazy and did this ($40) to it." The mother demanded I be fired/a refund be given/blah blah blah. My manager (not a very nice woman) told her she would have to come back to the salon with her daughter. They did. Low and behold, the updo was intact, the child was dressed and made up, etc. I told her to come back to the bowl, and we'd wash it out, dry it, and straighten it "just like she wanted before I went all 'crazy.'" The horrified look on that teen girl's face never has left me.

Her mother was priceless: "Are you calling MY CHILD a liar??!" ... It escalated from there. Security was called, and the charge card policy was ended (thank goodness).

Why yes, I was calling her a liar. Because, what's the first thing you do if you don't like how it looks? You fix it of course.

I had one of those customers at a glamour photo shop I worked at long ago. (This was one of those places that did your hair and makeup and had costumes and jewelry for people to wear during their sessions. You don't see them anymore but every mall used to have one.) In comes 13-year-old daughter with ultra conservative mother...mother promised daughter she could get her "glamour shots" done but mother didn't tell daughter until they got to the store that daughter wouldn't be wearing any makeup during the session, daughter wouldn't be allowed to have her hair styled or wear any jewelry, and daughter would have to wear jackets with the collar buttons buttoned in her pictures. And then she stood in the camera room yelling at her daughter to look happy because she's paying a lot of money for these pictures and they better be good. There was a huge fight.

week!

look at the shitty hair cut he got. I wonder if he has a Flowbee.