Club's ID Policy Angers Some Customers

Source: KOMU

Herdeg wasn't alone. The club's co-managing partner, Matt Istwan, said the club has lost 10 to 15 percent of its business because of a new policy that established a permanent ban list. Istwan said the club bought ID scanners to help detect fake IDs. The carding machines also store basic information like names, dates of birth, driver's license numbers and addresses.

With the new machines, the club can flag driver's licenses for a number of reasons and put them on the permanent ban list. This could happen if a customer was asked to leave or refused service during a previous visit, if any member of a customer's party was asked to leave or refused service or if a customer has a criminal background.

In Herdeg's case, she had been with a group during a previous visit that had caused trouble. Her ID, along with everyone else's in the group, was flagged and the club looked her up on Missouri's Case.net, an online legal database. Herdeg had a misdemeanor for selling alochol to a minor in 2011 and therefore, Herdeg couldn't return to Déjà Vu. Herdeg said she worked at a convenience store and she had checked the minor's ID quickly and made a mistake when she was subtracting the numbers. She said she paid her dues and moved on from the incident.

"She probably was not one of these threats. But to be fair to the system we have in place, to be consistent with what we have in place, to avoid the possibility of a law suit that says we're discriminating against age, religion or sex, we said this is the standards we have in place and unfortunately, she met the standards," said Istwan.

Read more: http://www.komu.com/news/club-s-id-policy-angers-some-customers/