Samsung to recall Galaxy Note 7 after reports of smartphones catching fire
https://www.theguardian.com/technology/2016/sep/02/samsung-recall-galaxy-note-7-reports-of-smartphones-catching-fire
Samsung to recall Galaxy Note 7 after reports of smartphones catching fire
Internal investigation finds batteries at fault after reports of newly launched devices exploding while being charged
Associated Press
Friday 2 September 2016 07.41 BST Last modified on Friday 2 September 2016 07.45 BST
Samsung is expected to announce a global recall of the Galaxy Note 7 smartphone after an internal investigation into reports of the device catching fire found its batteries were at fault, according to reports. (snip) Samsung was due to hold a news conference later on Friday about the findings of its investigation and plans for the Galaxy Note 7.
Samsung launched the Note 7 at the end of August in some markets, including South Korea and the US. Shipments were delayed in South Korea this week for extra quality control testing after reports that the batteries of some of the jumbo smartphones exploded while they were being charged.
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Citing an unnamed company official, Yonhap said Samsungs investigation has found that faulty batteries have caused phones to catch fire. It said Samsung estimates that the number of Galaxy Note 7 phones with the faulty battery accounts for less than 0.1% of the products in the market. Samsung is discussing how to resolve the issue with Verizon and its other partners, the official told Yonhap.
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