An Army veteran who suffers from PTSD says in a federal lawsuit American Airlines agents subjected her to two days of humiliation and stress when she tried to fly home from Kansas with her service dog, a Labrador retriever named Jake.

Lisa McCombs said she flew without incident to Manhattan, Kansas, on Oct. 25, 2015, but was stuck there for two days because American regional carrier Envoy refused to let her board a return flight with Jake, even though he was wearing his service vest and met criteria to board the plane.

“Ms. McCombs was emotionally crushed and humiliated by the conduct of (Americans’) agents, who discriminated against her because of her disability and publicly shamed her,” says the lawsuit filed by Biloxi attorney Christopher Van Cleave of Corban Gunn Van Cleave....

The lawsuit refers to the experience, about one month before McCombs’ flight, of Marine Jason Haag and his award-winning service dog, Axel. Haag, who is from Virginia, said in a Facebook post he and his wife were humiliated before a crowd of 200 when American refused to let him board a flight for which Axel had been pre-approved. American apologized to Haag, whose Facebook post went viral, and thanked him for his service, according to a USA Today article.