Comcast sucks.

Yeah, yeah, I know there are alternatives — but those are for people in other places and in different circumstances. My options are limited by a number of factors. Infirmity and age have county officials deciding where I live; satellite dish is not an option. Social Security provides my only income; it’s consistent, but meager, further limiting options. My ability to get out and about is determined by sometimes capricious health issues, so I do rely on the damned cable for entertainment as well as the internet for information and keeping in touch with everyone. Subterranean dwelling (aka “garden level apartment”) blocks a lot of radio and television signal, further necessitating cable.

An hour spent with one of their customer “service” people was an hour wasted. It all evolved into a sales pitch for a package that would bundle phone-tv-cable; as often as cable goes out around here, I can’t risk being without phone service in an emergency, not to mention the total isolation such loss of service would impose. It’s one huge, expensive frustration.

Friends have some kind of service where they watch everything on computer, but I need my computer for communication and doing the graphics that keep me from going completely nuts. Besides, I don’t have a resident six-year-old to provide daily technical instruction. It is what it is. What galls is the corporate indifference to customers of many years. First they raised the cost of my service with no notice, then they switched a bunch of channels to a higher tier, also without notice. So now I’m subsidizing a pile of sports channels that I never watch, while losing the preferred instructional channels unless I want to pay even more. This is what happens when there’s no competition.

And here I was thinking that Trump had eaten up all my ability to gritch about anything but politics. Thanks for eyeballing my rant.


.