Case Study in Chaos: How Management Experts Grade a Trump White House

For someone who promoted his management skills and campaigned as an “organizational genius,” as Anderson Cooper of CNN put it, it has been a rocky White House debut for Donald J. Trump, the first president to go directly from the executive suite to the Oval Office.

“Chaos” seems to be the word most often invoked, closely followed by “turmoil.” (One exception: the White House spokesman, Sean Spicer, who said he preferred “action-packed.”)

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So it doesn’t seem premature to ask some leading management experts for an assessment of Mr. Trump’s first weeks, purely from the viewpoint of organizational behavior and management effectiveness, as I did this week.

The unanimous verdict: Thus far, the Trump administration is a textbook case of how not to run a complex organization like the executive branch.

“This is so basic, it’s covered in the introduction to the M.B.A. program that all our students take,” said Lindred Greer, an assistant professor of organizational behavior at the Stanford Graduate School of Business. By all outward indications, Mr. Trump “desperately needs to take the course,” she said.

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