Cisco Does Damage Control over Cisco Connect Cloud Fiasco

http://hothardware.com/News/Cisco-Does-Damage-Control-over-Cisco-Connect-Cloud-Fiasco/

Sunday, July 08, 2012 - by Seth Colaner
A couple of weeks ago, Cisco launched Cisco Connect Cloud, a cloud platform for Linksys Smart WiFi routers that was designed to make setting up and using the router much simpler and more user-friendly and included a convenient mobile app and third-party apps that offered enhanced functionality such as easy streaming to smart TVs.

Suffice it to say that however Cisco expected the early returns on the platform to go, it was not expecting the amount of blowback it received; apparently, not everyone wants to be forced into opting in to a cloud service, especially one that contained the following in its original Terms of Service:

When you use the Service, we may keep track of certain information related to your use of the Service, including but not limited to the status and health of your network and networked products; which apps relating to the Service you are using; which features you are using within the Service infrastructure; network traffic (e.g., megabytes per hour); internet history; how frequently you encounter errors on the Service system and other related information (“Other Information”).


Users of certain Linksys routers (the E2700, E3500, and E4500 to be exact) with the automatic firmware update option selected were suddenly prompted to log in with new Cisco Connect Cloud credentials, effectively signing them up for the service.



FULL story at link.