General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsI couldn't find a good place to post this problem on telemarketing, so here goes.
Over the past few months, the telemarketers have come up with an innovative method to get those of us with Caller ID to answer. Instead of using a number from out of the area, they make up a number with your area code so you think it is a local call. I check carefully before I answer to make sure it is family or friends.
One recent call I thought was from a friend but when I answered, it was the #$%^ telemarketer. I thought it was coincidence, but just received a call that, at a glance, I thought was my daughter. I answered and there was that telemarketer again. I rechecked the number and two digits were reversed. The area code and 3652 instead of 3562. Just enough to make me think it is someone I know.
When I've missed a call and it looks familiar, I have tried to call them back--particularly when I've been waiting for a call from a service or physician--but the recording will come on and let me know that it is not a valid number. So, I assume it was the telemarketer with a made-up number.
My question is: Can these telemarketers get a list of phone numbers that I have called and/or of people who call me? If so, that is an illegal violation of my privacy, right? They surely haven't passed a law to make it legal to see who I call. What can I do to stop it...if anything? I've signed up for the No Call List but I don't think they pay attention.
Freedomofspeech
(4,228 posts)One day our own number showed up like we were calling ourselves. We are so sick of these calls.
Frustratedlady
(16,254 posts)Both are creepy and disgusting.
Lisa0825
(14,487 posts)And I often get calls with all my digits, but the last four transposed.
GrapesOfWrath
(525 posts)You can report it to the fcc and ftc. [http://www.consumercomplaints.fcc.gov| and [link:http://www.ftccomplaintassistant.gov|
Frustratedlady
(16,254 posts)I checked to see if my numbers were still listed, which they were.
I'm not sure how to make my complaint clear since I don't have any information on them. Each call was (or originally was when I was on long enough to hear part of their blurb) from a different company but probably the same telemarketer. About all I can say is calls from walk-in bathtub salespersons or time-share properties, etc. Any suggestions?
Gabi Hayes
(28,795 posts)Huge pain in the ass.....very time consuming
My cable company lets me block thirty numbers
Other, bigger ones allow more, and may have blanket protection
Theres a website that lists cable and mobile companies
See if yours are on there. You might very some relief that way
I never answer the phone unless I know the number. I let em leave a message, then delete it. Usually they just hang up
Only thing that works
Sometimes I get five a day, sometimes none
Good luck
Hate those mofos
Frustratedlady
(16,254 posts)They change them every time. I'd fill 30 in a week, easy.
There should be a code that I can plug in to block the last caller.
I realize telemarketers provide jobs to a lot of people, but damn. I can't believe they get any results in regard to sales.
Next, we'll have political calls and Medicare supplemental insurance.
Maybe I should get rid of the phone.
Gabi Hayes
(28,795 posts)I gave up on the 30 blocks a long time ago, for the reason you mention.
Congress is supposedly working on this, but these creeps seem to be several steps ahead in the technology
Dunno if theres ever going to be a solution
I just live with it, and delete the calls/messages when I come home, while ignoring them when Im sitting around
Really sucks A**, yes?
raccoon
(31,126 posts)Gabi Hayes
(28,795 posts)It worked for my brother
Dunno about cell phones, but he has one of the big cable companies, and its helped him
Frustratedlady
(16,254 posts)I have Mediacom. I'm going to talk to them tomorrow, as well.
SeattleVet
(5,479 posts)The more complaints against a specific violator, the higher the fines have been. Recently one of them was socked with a $3.5 million fine, and there have been others as large and larger over the past few years.
Unfortunately, this only works for scammers that are in the US. Most of the newer scams are based in India, Pakistan, or other countries and out of reach of the FCC.
crazycatlady
(4,492 posts)My number is 123-456-7890 (obviously not my real number)
I get calls from 123-456-0987 and the like from time to time.
Unless I'm expecting a call from an unknown number (ie professional calls) then I just ignore it.
ETA I don't memorize numbers anymore. If you're family or friends, you're programmed in my phone and your name will come up. The advantages of not using a landline.
Thor_MN
(11,843 posts)They were always spam calls. I have all of those combinations now blocked.
What I don't understand is why the NSA won't shut these asses down. It would take no effort at all to find the pattern of telemarketers from the data they already collect. Turn it over to law enforcement or to the military for drone strike practice, I'm good with either.
Frustratedlady
(16,254 posts)and I'll get caught. There are days when I get nearly 10 calls and then my b/p gets involved.
I thought cell phones wouldn't have problems. Hmmm!
Frustratedlady
(16,254 posts)I'm about to that point of calling them in.
DFW
(54,443 posts)They are usually either call centers in India or the Philippines or Eastern Europe, so I usually just start talking in French or Swedish or Catalan, or something a call center directed at Germany is likely NOT to understand. Hasn't failed me yet.
Frustratedlady
(16,254 posts)My son will be friendly for a minute and then put the phone down and walk away. I suppose I could try that and tie them up for a few minutes.
I love the video of the guy who asks if they knew the victim of the murder he is investigating at that number. The caller was so shook, he could hardly defend himself.
LiberalFighter
(51,095 posts)csziggy
(34,137 posts)The first telemarketers asked for {name} in English. The person responds in Spanish, "I don't speak English." Telemarketer transfers to a Spanish speaking salesperson. Person responds in Japanese, "I don't speak Spanish." Transfer to a Japanese salesperson - in German, "I don't speak Japanese." And so on until the telemarketers give up. I think the person who was answering knew a dozen or so languages.
I just keep my great aunt's Phys Ed whistle handy but that only works when there is a scammer person on the other end. I think I have damaged the hearing of several fake Microsoft and IRS scammers. Most of the spoofed number calls seem to be robocalls so there is nothing I can do to them - other than leave the phone off the hook until they disconnect so their robo system can't call other victims as quickly.
scarytomcat
(1,706 posts)they also ignore the Do Not Call list
I report them anyway even if I don't answer
I just don't answer if they are not on my calling list unless I feel like messing with them
my old phone could block anyone not on my list, I liked that
Frustratedlady
(16,254 posts)I know I have call block, as it still blocks calls that have to be 7 years old. Talk about persistence.
I'll have to see if I can find my instruction book. If they'd block the last caller, I wouldn't have to have any information on them.
scarytomcat
(1,706 posts)just put all the people you will talk to in your contacts list and don't answer if it is not one of them
if it is important from a number not listed they will leave a massage and you can call them back
just don't answer unknown callers
crazycatlady
(4,492 posts)But mine (Galaxy S4) can block anyone that is not in my contacts. I'm sure that more modern phones have that setting.
scarytomcat
(1,706 posts)had a 4 and liked that blocking feature ... my new phone only blocks specific numbers I enter... not really good enough
I just don't answer if I don't know the number.
alphafemale
(18,497 posts)If it's important they'l leave a message.
Catherine Vincent
(34,491 posts)sarah FAILIN
(2,857 posts)Or you can do like I do and play with them.
Tell them you're selling cookie dough to raise money for t-ball uniforms.
Tell them you want to turn yourself in to the police for taking gum at the gas station.
Ask them if they've seen your dog because it took off chasing a cat.
Once I get one, I have fun with them.
Frustratedlady
(16,254 posts)I've been on the NCL since 2003, but have renewed several times. I'll see if complaining/renewing my registration has any results. I doubt it.
Asking about my dog sounds like a winner. They may think they just got hold of a crazy lady and leave me alone from then on. Worth a try. For now, I think I'll try laying the phone down and walking away.
cwydro
(51,308 posts)sarah FAILIN
(2,857 posts)If I get a call and they last 5 minutes, that is it. I also get very few calls since I changed to a digital number
cwydro
(51,308 posts)Not my idea of a good time.
sarah FAILIN
(2,857 posts)Much less of a time waster than some of the other things I could be doing.
cwydro
(51,308 posts)I just never answer the phone,so Im missing out.
bathroommonkey76
(3,827 posts)RACHEL MARTIN, HOST:
Here's something that may sound annoyingly familiar. Your cell phone rings, and the number that flashes across the screen has the same area code and prefix as yours. So you pick up, and gotcha (ph) - it's a telemarketer again. It's been happening nonstop to Ailsa Chang from NPR's Planet Money podcast, so she went to figure out why.
AILSA CHANG, BYLINE: Planet Money asked listeners if they've been getting calls from phone numbers that look strangely similar to their own phone numbers. And in less than one hour, our Twitter account was exploding.
CHRIS GALLELO: I'll get a call. I'll see that it's from my area code, plus the same first three numbers.
OMAR WILLIAMS: Oh, my gosh, yeah. And I just got one about ten minutes before you called, as a matter of fact. Hi, this is Elizabeth from resorts, blah, blah, blah, blah, blah, yeah (laughter).
ALEX NOSTRO: I had four different phone calls in that eight-minute span on Tuesday morning. I mean, these are all starting with my area code and my first three digits.
ELINOR JOHNSON: I picked the phone up and looked at the caller ID. And I guess I got a puzzled look on my face because my husband said, who's calling? And I said, apparently, we are because the number in the readout was our phone number.
CHANG: Chris Gallelo, Omar Williams, Alex Nostro and Elinor Johnson are all victims of what's called neighbor spoofing. It's when callers disguise their real phone numbers with a fake phone number that has the same area code and prefix as yours. The idea is you might be more likely to pick up because maybe you're thinking, this call could be my neighbor or my kid's school, someone I know.
Have you been spoofed?
AJIT PAI: Oh, absolutely.
CHANG: Even the chairman of the Federal Communications Commission, Ajit Pai, cannot escape.
PAI: Every now and then, even on my work BlackBerry, I'll see call that seems to be coming...
CHANG: On your FCC cell phone?
PAI: Oh, yeah. It'll seem to be coming from the 202 area code, which is here in Washington, and then our prefix for these BlackBerries. And I know for a fact that, you know, it's probably not someone calling from the office. I know, you know, most of the folks who would be calling.
https://www.npr.org/2017/07/31/540515367/familiar-looking-numbers-are-the-latest-twist-in-robocalls
bathroommonkey76
(3,827 posts)Don't share your number with anyone.
Scan your smartphone for malware that could potentially steal your contacts and their numbers.
Don't give your number to any website.
Frustratedlady
(16,254 posts)But, how do they get the numbers of friends/family to make me think it is OK? I'm old and when I have so many family members with home phones and cell phones, I have to stop and think or look up their numbers. Too many numbers to store in my brain. Then, if I lie down for a nap and they call and wake me, my brain is slow to respond...but, the number looks good...so I answer. Telemarketer. There goes the b/p.
I'm going to check into the call blocking of the last caller. If that is possible, I might be able to cut down the number/day of these irritating callers.
bathroommonkey76
(3,827 posts)Some of these telemarketers could have gotten your number from an infected smartphone from one of your family members/friends.
My ex gf signed my number up for some of these companies - It got so bad that I had to change my number. haha
There are phones on the market that can block these numbers on your landline. I found this one after a Google search:
http://www.smithgear.com/block-phone-calls.html
Or if you need an app for your smartphone I would be happy to look one up for you. I used to have one on my smartphone, but I got rid of it after I changed my number.
SeattleVet
(5,479 posts)I have logged calls from quite a range, including my own number. I have blocked my own number (since I will obviously never call myself on the same phone!)
The scammers aren just randomly calling numbers and spoofing their Caller ID to make it look like they are local to you. They don't have any access to your call records.
I use a VOIP system (Ooma) that gives me a wide range of blocking tools. I can block by number, or wildcarded range (I have blocked a huge number of exchanges in Arizona and Florida, where a huge number of timeshare scams were based). It also has a 'community blacklist' that will automatically block calls from numbers that a lot of people have reported, and includes the NoMoRobo service which has done a pretty good job of blocking the vast majority of robo-calls from ever coming through.
The Federal Do Not Call Registry actually is good - I have not received a call from a *legitimate* telemarketer in several years. The ones that are still calling are the criminals and scammers, and they are breaking the law anyway, so what's one more broken law to them?
(One thing that I usually do when answering a call from a number I don't recognize is this: I turn on my scanner radio by the desk when the phone rings, and will answer, "North precinct, Fraud Division. Clearly state your name and company name for the record", with police radio calls going on in the background. Most of them can't seem to hang up fast enough at that point, and I almost never hear back from that particular scammer again.) One guy did laugh and call my bluff, but I just left the phone next to the scanner and let jim listen to police calls...and he stayed on for another 15 minutes!
By building a good blacklist and taking advantage of the services that my provider offer I have drastically reduced the number of scammer calls. Where we used to get at least 4 or 5 a week we are now down to maybe 1 or 2 a month.
Frustratedlady
(16,254 posts)I wish I'd kept my parents' scanner. I love that idea.
I was getting up to 10/day, but usually there are 4-5/day of late. However, with this new method of local numbers, they are succeeding more often. I guess I'm a slow learner.
marybourg
(12,635 posts)My answering machine answers all my calls - I keep both ringer and voice volume muted - and asks people to announce themselves. Telemarketers hang up. Real callers announce themselves. No problems. I think caller ID may now be creating more problems than it solves.
Frustratedlady
(16,254 posts)I don't understand.
marybourg
(12,635 posts)phones and scam callers are coming up with new numbers and spoofs as quickly. How much time are people spending trying to fend off these numbers? Looking for new services and apps to block unwanted callers? Actually shunting off unknown callers to some voice mail without listening to the message, which may actually be their kid who needed to borrow someone else's phone?
All this is a perversion of phone answering caused by adopting caller ID and being subject to the escalation and counter offensives it has caused. A whole generation has grown up thinking that answering the phone is complicated electronic warfare.
I continue to do what I did in the 80's when answering machines first came along. No anger or revenge seeking or outsmarting scam callers. They don't think I'm going to pick up the phone when I hear their name and business, they hang up; a friend or neighbor or someone I do business calls, they say their name and start talking. All this while keeping the volume so low, I'm not disturbed at all. And it's free.
crazycatlady
(4,492 posts)For a personal call that is. I've never had a landline in my name and all of my friends are cell only.
At work I'm "crazycatlady with XYZ campaign" and most regulars save my number and usually answer "hi crazycatlady"
(I also despise voicemail. Before I started using my phone for work, my greeting said to send a text instead of leaving a voicemail).
Orange Free State
(611 posts)...call several times a week. I never bother to pick up my landline any more, I just let it go to voice mail.
I did have fun with the old Windows Technical Services call, which seems to not be happening any more. Guy who sounds like Apu from The Simpsons : This is Windows Technical Services. You have a problem with your windows! Me, in an idiot voice , :There haint nuthin wrong. Mah Windows go up an down just fine! Apu: (in disgust) Not the windows of your house, the windows on your computer! Me: I haint got no computer! Apu puts me on hold. Apus supervisor comes on and says You have a dangerous virus on your computer! Me: AND YOU HAVE A DANGEROUS VIRUS UP YOUR ASS! NOW IF YOURRE GOING TO TRY TO RIP ME OFF, THEY TRY TO RIP ME OFF, BUT DONT INSULT MY @#$&* INTELLIGENCE WHILE YOU DO! Then I hung up.
Had some fun (my teenaged son was in the room listening and went into hysterical laughter, probably told the story to friends 30 times), wasted some of their time. Never got another call from them.
Nay
(12,051 posts)went into vicious batshit lady mode. As in seething, scary batshit lady, "get a real job, you scamming asshole!" mode. They never called back. I feel sorta sorry for the workers, but not sorry enough to not be scary batshit lady.
SeattleVet
(5,479 posts)Swearing in Hindi (you can select the language, if the caller is from some other place). Lots of handy phrases there for you to try out on them.
I have found that they particularly dislike the items about their sisters.
They also really don't like being told that their parents must be really proud of them trying to scam people instead of making an honest living.
csziggy
(34,137 posts)Thunderbeast
(3,419 posts)They don't have an answer for spoofing, but when they see a number from a "black list" their robot holds them on the line for as long as possible. Check out some of their YouTube videos. Warning....some of them get really crude and ugly. The fake "WEENDOWS TECHNICAL SUPPORT" guys from India get very lewd when they figure out that they have been played.
Frustratedlady
(16,254 posts)I need to find the one with Bob investigating the murder at that phone number. He had that telemarketer terrified before it was all over. I could never pull that one off, but it was good for laughs.
TheBlackAdder
(28,218 posts).
They pose as restaurants, local businesses and people in the area that do not show up on the 800caller list.
It is quite easy to match the Caller ID with the actual number called, it just that they choose not to do it.
Many use a skype type of service to perform this function, which should be an indication of possible fraud.
.
Xolodno
(6,401 posts)...Ooma. Then turned the ringer on the phone off, set it to go to voice mail after two rings. I use this number for everything that asks for a phone number, from store rewards cards to sweepstakes.
All our friends and family have our cell number and we have their's, so it pops up with their name...but occasionally I see a number with no name on it...I send it to voicemail. And sure enough, either there isn't one...or I get a recording about my special vacation package that's about to expire. I delete it.
haele
(12,679 posts)But also have the same prefix (first three of the seven digit number) of my cell, or sometimes the same prefix of a local major hospital/medical clinic organization, so I don't know if it's maybe a local co-worker/customer's cell or a doctor's office until I pick up. I don't like marking them spam for that reason.
Haele.
Response to Frustratedlady (Original post)
NCTraveler This message was self-deleted by its author.
LiberalFighter
(51,095 posts)If they know your close relatives they have their phone numbers.
LiberalFighter
(51,095 posts)Catherine Vincent
(34,491 posts)Some of them are recordings and you can't tell until you interrupt and say you're not interested and they keep speaking.
snooper2
(30,151 posts)To match the NPA-NXX of the TN
Oh, and 555 isn't a valid NXX I've seen a bunch of those lately. They aren't that bright really