Amazon targets 1,114 'fake reviewers' in Seattle lawsuit
Source: BBC
Amazon is taking legal action against more than 1,000 people it says have posted fake reviews on its website.
The US online retail giant has filed a lawsuit in Seattle, Washington.
It says its brand reputation is being damaged by "false, misleading and inauthentic" reviews paid for by sellers seeking to improve the appeal of their products. It comes after Amazon sued a number of websites in April for selling fake reviews.
Amazon says the 1,114 defendants, termed "John Does" as the company does not yet know their real names, offer a false review service for as little as $5 (£3.24) on the website Fiverr.com, with most promising five-star reviews for a seller's products.
Read more: http://www.bbc.co.uk/news/technology-34565631
Helen Borg
(3,963 posts)leftyladyfrommo
(18,869 posts)And I saw that they have been accused of this. They are an SEO that promises to fix your website and do other stuff to increase your business.
I Googled them and there pages and pages of complaints and writing false reviews was one of them.
I don't know if they have ever been taken to court. Or if anything has really been proven.
RKP5637
(67,112 posts)Fritz Walter
(4,291 posts)I can't imagine any other way those stinkbomb films could possible get an average of four stars in customer ratings! Not to mention "Fireproof" and other cinematic dysentery products on their shelves.
OK, "Saving Christmas" got an average of three stars from two reviewers, so that steaming pile doesn't count.
Hoppy
(3,595 posts)Kennah
(14,298 posts)thesquanderer
(11,990 posts)BlueEye
(449 posts)The fake reviews make it harder to make an informed purchase.
I know that the NY State AG recently levied charges against some of these SEO (search engine optimization) firms. Hopefully more states follow.
Stonepounder
(4,033 posts)Of course my policy with Amazon reviews has been to look for the "Verified Purchase" tag. If it doesn't have that, I pretty much ignore the review. Funny that the reviews lacking the VP tag seem to always rate an item higher than the ones with the tag.
valerief
(53,235 posts)DebJ
(7,699 posts)And how? Is this only for the few things that Amazon asks you to review?
It seems to me its not that hard to spot hooey reviews. They read like advertisements and are usually a) one of the first posted and b) sometimes the only one posted.
Stonepounder
(4,033 posts)**** Good suspenseful read
By William A. Mcloughlin on October 8, 2010
Format: Hardcover Verified Purchase
DebJ
(7,699 posts)Retrograde
(10,143 posts)borrowed it from a library, or read a copy bought by someone in their household with a different account.
I tend to ignore the "raves" that say little more than "this is the best book EVUH!!!!" (and the pans that claim it's the worst thing ever written). If the reviewer took the time to put together a paragraph or three explaining the review it may be worth reading. The most helpful reviews are actually the 2-,3- and 4-star ones.
Tab
(11,093 posts)Alternatively you can game the system by having a company reimburse you for a purchase that you then review. Likely it'd have to not be a super-expensive purchase, but I'm sure they can build that into their "review fee".
moonscape
(4,673 posts)at the reviewers other reviews. You can pretty much tell - if they give all 5 stars, or it's balanced, with dates spread apart.
Not too hard to figure out.
I do that because occasionally I'll get a product that's great - or awful - that I checked out on Amazon but got elsewhere, and will go back and give a review.
PersonNumber503602
(1,134 posts)Android3.14
(5,402 posts)Just read the fawning reviews of the awful self-published ebooks.
4lbs
(6,858 posts)from people promising 5-star reviews if we give them a product to review for free.
So, I am glad that Amazon is going after these guys.
SeattleVet
(5,478 posts)and saw a LOT that had exactly the same sentence in them: "I received this product in exchange for an honest and unbiased review."
A lot of these were 'verified purchases', so it looks like they are still finding ways to game the system.
pugetres
(507 posts)I hate them and sometimes the only reviews listed are all the fake Amazon Vine reviews.
grntuscarora
(1,249 posts)reflection
(6,286 posts)dembotoz
(16,820 posts)who would jesus slander
yellowcanine
(35,701 posts)Just because you did not buy the item on Amazon does not mean you did not use it, read the book, whatever. Even if someone paid you to do the review, that does not mean you did not read the book or use the item. Frankly I think that Amazon is going to run up against the 1st Amendment here. I take all of the reviews with a grain of salt anyway and do not depend on one review - If I really want to know about an item I read a lot of reviews and basically dismiss the super positive ones and the super negative ones. A theme usually emerges which is the real story on the item.