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MowCowWhoHow III

(2,103 posts)
Sun Oct 18, 2015, 07:01 AM Oct 2015

Amazon targets 1,114 'fake reviewers' in Seattle lawsuit

Source: BBC

Amazon is taking legal action against more than 1,000 people it says have posted fake reviews on its website.

The US online retail giant has filed a lawsuit in Seattle, Washington.

It says its brand reputation is being damaged by "false, misleading and inauthentic" reviews paid for by sellers seeking to improve the appeal of their products. It comes after Amazon sued a number of websites in April for selling fake reviews.

Amazon says the 1,114 defendants, termed "John Does" as the company does not yet know their real names, offer a false review service for as little as $5 (£3.24) on the website Fiverr.com, with most promising five-star reviews for a seller's products.

Read more: http://www.bbc.co.uk/news/technology-34565631

26 replies = new reply since forum marked as read
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Amazon targets 1,114 'fake reviewers' in Seattle lawsuit (Original Post) MowCowWhoHow III Oct 2015 OP
Well done! Helen Borg Oct 2015 #1
I keep getting calls from Mainstreet Host leftyladyfrommo Oct 2015 #2
Excellent!!! n/t RKP5637 Oct 2015 #3
Does this action include those who gave good reviews for "Left Behind" movies? Fritz Walter Oct 2015 #4
Be careful. Jesus gonna get your ass. Hoppy Oct 2015 #9
Blond hair, blue eyes, Rambo muscles, and he packs a machinegun. He'll get medieval on your ass! n/t Kennah Oct 2015 #13
$5 a review? It used to be $19-$22. Damn immigrants. thesquanderer Oct 2015 #5
Good for Amazon! BlueEye Oct 2015 #6
Good for Amazon! Stonepounder Oct 2015 #7
I only pay attention to the Verified Purchase tags, too. nt valerief Oct 2015 #8
I never knew there was such a thing. Does it show up next to the review? DebJ Oct 2015 #10
Look at the third line. I just opened a review of something at random. Stonepounder Oct 2015 #17
Thanks. n/t DebJ Oct 2015 #20
The problem with that is it eliminates people who got the book as a gift, or Retrograde Oct 2015 #14
It's probably the best you can do. Tab Oct 2015 #18
If it's a substantive non-hyping review - I also look moonscape Oct 2015 #25
About time! PersonNumber503602 Oct 2015 #11
1,114 ? What a joke. Android3.14 Oct 2015 #12
The company I work for sells products on Amazon and this year we've been inundated with messages 4lbs Oct 2015 #15
We were looking through some reviews for an item the other night SeattleVet Oct 2015 #16
"Vine" reviews... pugetres Oct 2015 #26
Who takes Amazon reviews seriously? grntuscarora Oct 2015 #19
I cannot stop laughing at these. n/t reflection Oct 2015 #23
remember a fundy you tube video about encoraging their followers to pan progressive books dembotoz Oct 2015 #21
How are they going to prove what is a fake review? yellowcanine Oct 2015 #22
can yelp do the same JI7 Oct 2015 #24

leftyladyfrommo

(18,869 posts)
2. I keep getting calls from Mainstreet Host
Sun Oct 18, 2015, 07:41 AM
Oct 2015

And I saw that they have been accused of this. They are an SEO that promises to fix your website and do other stuff to increase your business.

I Googled them and there pages and pages of complaints and writing false reviews was one of them.

I don't know if they have ever been taken to court. Or if anything has really been proven.

Fritz Walter

(4,291 posts)
4. Does this action include those who gave good reviews for "Left Behind" movies?
Sun Oct 18, 2015, 08:08 AM
Oct 2015

I can't imagine any other way those stinkbomb films could possible get an average of four stars in customer ratings! Not to mention "Fireproof" and other cinematic dysentery products on their shelves.
OK, "Saving Christmas" got an average of three stars from two reviewers, so that steaming pile doesn't count.

Kennah

(14,298 posts)
13. Blond hair, blue eyes, Rambo muscles, and he packs a machinegun. He'll get medieval on your ass! n/t
Sun Oct 18, 2015, 01:30 PM
Oct 2015

BlueEye

(449 posts)
6. Good for Amazon!
Sun Oct 18, 2015, 10:28 AM
Oct 2015

The fake reviews make it harder to make an informed purchase.

I know that the NY State AG recently levied charges against some of these SEO (search engine optimization) firms. Hopefully more states follow.

Stonepounder

(4,033 posts)
7. Good for Amazon!
Sun Oct 18, 2015, 10:39 AM
Oct 2015

Of course my policy with Amazon reviews has been to look for the "Verified Purchase" tag. If it doesn't have that, I pretty much ignore the review. Funny that the reviews lacking the VP tag seem to always rate an item higher than the ones with the tag.

DebJ

(7,699 posts)
10. I never knew there was such a thing. Does it show up next to the review?
Sun Oct 18, 2015, 12:28 PM
Oct 2015

And how? Is this only for the few things that Amazon asks you to review?


It seems to me its not that hard to spot hooey reviews. They read like advertisements and are usually a) one of the first posted and b) sometimes the only one posted.

Stonepounder

(4,033 posts)
17. Look at the third line. I just opened a review of something at random.
Sun Oct 18, 2015, 05:51 PM
Oct 2015

**** Good suspenseful read
By William A. Mcloughlin on October 8, 2010
Format: Hardcover Verified Purchase

Retrograde

(10,143 posts)
14. The problem with that is it eliminates people who got the book as a gift, or
Sun Oct 18, 2015, 01:58 PM
Oct 2015

borrowed it from a library, or read a copy bought by someone in their household with a different account.

I tend to ignore the "raves" that say little more than "this is the best book EVUH!!!!" (and the pans that claim it's the worst thing ever written). If the reviewer took the time to put together a paragraph or three explaining the review it may be worth reading. The most helpful reviews are actually the 2-,3- and 4-star ones.

Tab

(11,093 posts)
18. It's probably the best you can do.
Sun Oct 18, 2015, 06:06 PM
Oct 2015

Alternatively you can game the system by having a company reimburse you for a purchase that you then review. Likely it'd have to not be a super-expensive purchase, but I'm sure they can build that into their "review fee".

moonscape

(4,673 posts)
25. If it's a substantive non-hyping review - I also look
Mon Oct 19, 2015, 06:58 PM
Oct 2015

at the reviewers other reviews. You can pretty much tell - if they give all 5 stars, or it's balanced, with dates spread apart.

Not too hard to figure out.

I do that because occasionally I'll get a product that's great - or awful - that I checked out on Amazon but got elsewhere, and will go back and give a review.

4lbs

(6,858 posts)
15. The company I work for sells products on Amazon and this year we've been inundated with messages
Sun Oct 18, 2015, 02:27 PM
Oct 2015

from people promising 5-star reviews if we give them a product to review for free.

So, I am glad that Amazon is going after these guys.

SeattleVet

(5,478 posts)
16. We were looking through some reviews for an item the other night
Sun Oct 18, 2015, 03:40 PM
Oct 2015

and saw a LOT that had exactly the same sentence in them: "I received this product in exchange for an honest and unbiased review."

A lot of these were 'verified purchases', so it looks like they are still finding ways to game the system.

 

pugetres

(507 posts)
26. "Vine" reviews...
Mon Oct 19, 2015, 07:03 PM
Oct 2015

I hate them and sometimes the only reviews listed are all the fake Amazon Vine reviews.

dembotoz

(16,820 posts)
21. remember a fundy you tube video about encoraging their followers to pan progressive books
Mon Oct 19, 2015, 09:00 AM
Oct 2015

who would jesus slander

yellowcanine

(35,701 posts)
22. How are they going to prove what is a fake review?
Mon Oct 19, 2015, 04:10 PM
Oct 2015

Just because you did not buy the item on Amazon does not mean you did not use it, read the book, whatever. Even if someone paid you to do the review, that does not mean you did not read the book or use the item. Frankly I think that Amazon is going to run up against the 1st Amendment here. I take all of the reviews with a grain of salt anyway and do not depend on one review - If I really want to know about an item I read a lot of reviews and basically dismiss the super positive ones and the super negative ones. A theme usually emerges which is the real story on the item.

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