Samsung warns customers to stop using Galaxy Note 7 immediately; more fires reported

Source: LA Times

Samsung Electronics on Saturday urged consumers to stop using Galaxy Note 7 smartphones immediately and exchange them as soon as possible as more reports of the phones catching fire emerged even after the company's global recall.

The call from the South Korean company, the world's largest smartphone maker, comes after U.S. authorities urged consumers to switch their Galaxy Note 7 phones off and not to use or charge them during a flight. Several airlines around the world asked travelers not switch on the jumbo smartphone or put it in checked baggage, with some carriers banning the phone on flights.

In a statement posted on its website, Samsung asked users around the world to “immediately” return their existing Galaxy Note 7s and get a replacement.

“We are asking users to power down their Galaxy Note 7s and exchange them as soon as possible,” Koh Dong-jin, Samsung's mobile president, said in the statement. “We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible.”

Read more: http://www.latimes.com/business/la-fi-samsung-galaxy-fires-20160910-snap-story.html