General Motors to open fourth US tech center, hire 1,000 people

Source: Reuters

7 Mar, 2013, 01.27AM IST, Reuters

DETROIT: General Motors Co will open a fourth US information technology center as part of its plan to bring that work in-house and improve the automaker's efficiency and productivity.

GM said on Wednesday it would hire 1,000 people, including software developers, database experts and business analysts, to staff the center near Phoenix, Arizona. It will be the last of the four centers in the United States GM previously said it would open.

Last summer, GM, a pioneer in outsourcing information technology, said it would reverse that trend with plans to expand vastly the number of in-house IT experts over three years. At the time of the announcement, GM outsourced some 90 percent of its IT services and provided 10 percent of that work in-house, an approach that had been the model at the Detroit company for most of the last three decades. The US automaker said it planned to flip those percentages.

"We're actually ahead on the (IT) innovation centers," GM Chief Information Officer Randy Mott said on a conference call. "It doesn't mean that we don't still have a long way to go because we do, but these are kind of the key ingredients to allow us to do that."

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