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Purveyor

(29,876 posts)
Fri Oct 25, 2013, 12:40 PM Oct 2013

WHITE HOUSE: The Obamacare Website Will 'Work Smoothly' By The End Of November

Source: Business Insider

Jeff Zients, the official appointed to lead the "tech surge" to fix HealthCare.gov, said on a conference call Friday that the website will be fully operational by the end of November.

"Let me be clear: HealthCare.gov is fixable," Zients said on a conference call with reporters. He said that it would "work smoothly" by the end of November.

Zients also announced that the Department of Human and Health Services is bringing in a general contractor, Quality Software Systems Inc., to manage the fixes.

[hr]




Read more: http://www.businessinsider.com/obamacare-website-glitches-jeff-zients-november-2013-10

31 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
WHITE HOUSE: The Obamacare Website Will 'Work Smoothly' By The End Of November (Original Post) Purveyor Oct 2013 OP
I sure the MSM will make sure this story is hidden. The raving lunatics are again going to be lostincalifornia Oct 2013 #1
The end of November? bigdarryl Oct 2013 #2
IT is complicated. OneCrazyDiamond Oct 2013 #11
In this case, it's better to underpromise than overpromise. winter is coming Oct 2013 #23
Not if the Koch brothers can help it. tofuandbeer Oct 2013 #3
CBS which is connected to CNN on their website Iliyah Oct 2013 #4
I know how DU hates sports analogies; but ... 1StrongBlackMan Oct 2013 #31
What? You can fix web sites? onehandle Oct 2013 #5
do taxpayers get our $$ back from the incompetent creators of the site? of course not nt msongs Oct 2013 #6
We should cut taxes, shrink the government, and then drown it in a bath tub. JoePhilly Oct 2013 #8
The question is legitamate. OneCrazyDiamond Oct 2013 #12
Document and quantify the loss. mac56 Oct 2013 #14
Exactly. OneCrazyDiamond Oct 2013 #19
I just don't want to be reading stories on how someone got more money for fixing their own screwups. PoliticAverse Oct 2013 #17
1-800-318-2596 - The media forgets to tell people they can call groundloop Oct 2013 #7
I tried it .. they only take your information down ..you dont get any policy options from srican69 Oct 2013 #10
You cannot sign up via phone. Info only. n/t Psephos Oct 2013 #21
The website has to be fixed before they can complete your app Yo_Mama Oct 2013 #25
Sure it will. And if it isn't Demeter Oct 2013 #9
The sickening part about this... Dopers_Greed Oct 2013 #13
The M$M is carrying water mac56 Oct 2013 #15
This Announcement Is Premature DallasNE Oct 2013 #16
"adding (more people) to a late software project makes it later" PoliticAverse Oct 2013 #18
They're not adding that many more new people. Yo_Mama Oct 2013 #26
Quality Software Systems Inc? legcramp Oct 2013 #20
doubt it... srican69 Oct 2013 #22
Kick n/t Tx4obama Oct 2013 #24
unless the GOP hackers get at it Rosa Luxemburg Oct 2013 #27
Makes one wonder. If the code is so poorly written, imagine what 'real hackers' will be able to Purveyor Oct 2013 #30
So just wait a few weeks, everybody. tblue Oct 2013 #28
This could have been an Electronic Arts release. sofa king Oct 2013 #29

lostincalifornia

(3,639 posts)
1. I sure the MSM will make sure this story is hidden. The raving lunatics are again going to be
Fri Oct 25, 2013, 12:45 PM
Oct 2013

wearing egg on their face when it become clear that the ACA is successful in March, actually before



OneCrazyDiamond

(2,032 posts)
11. IT is complicated.
Fri Oct 25, 2013, 01:40 PM
Oct 2013


I don't like the Health Insurance Corporation Written Healthcare Act (my own label), but it is a start to single payer.
If the Republicans are all riled by this act, it must be that good. We have to support it, and our President.
Give them time to work it out.

Come December this needs to work, or we will get whooped in November.

winter is coming

(11,785 posts)
23. In this case, it's better to underpromise than overpromise.
Fri Oct 25, 2013, 06:21 PM
Oct 2013

If it's running smoothly in only two weeks, they look great. If it's running by the end of November, but with only a few small bumps, they still look pretty good because they landed close to the target and the thing is mostly working. If they're smart, they expect to have it running smoothly before the promised deadline.

Iliyah

(25,111 posts)
4. CBS which is connected to CNN on their website
Fri Oct 25, 2013, 01:06 PM
Oct 2013

already claiming that Dems are in disarray and jumping ship. Which is the total opposite of whats going on with the Dems as well as the public. Corporate media again covers for the GOPers and the 1-2%ers and eff the American public regarding facts.

 

1StrongBlackMan

(31,849 posts)
31. I know how DU hates sports analogies; but ...
Sun Oct 27, 2013, 08:48 AM
Oct 2013

This is partially true …

But that’s the nature of Democrats/liberals … we must assert our "independentness".

I was thinking the other day that Democrats/liberals remind me of a lot of basketball and football teams, I have played on (and coached), over the years … particularly, those teams that had some real talent; but seemed to lose more than we won. We would enter the game with a game plan that has us up (in basketball) or moving the ball effectively (in football), … that usually about 4 or 5 possessions, or 2 or 3 series; but at most, until there is a turn-over or two, or being forced to punt a time or two. At that time, individual players started going for their own numbers … passing up that extra pass inside for the outside jumper (in basketball) or throwing the Go or Post Route, rather than checking down to the Wheel or Drag.

Sometimes it worked; but more often, it didn’t … but that was far less important than the recognizing the fact that the reason we were up (or moving the ball) was because of that extra pass inside or check-down.

In this case, Democrats as of late have been winning (and moving the ball) with a game plan (solidarity that forces the modern gop into more extreme actions/rhetoric) that the modern gop can’t stop (IMHO, because their strategy is flawed and because Democrats/liberals are on the side of right); but now individual Democrats are “going for their own numbers.”

As a coach, I had to figure out whether the players were free lancing because wanted to get their numbers or whether they were losing faith in the game plan. In the former case, I sat them down; in the latter, I coached them, i.e., encouraged them to run the play, as designed … pointing out the missed block/pick.

Unfortunately, without earmarks, congressional leadership and the executive can do neither.

OneCrazyDiamond

(2,032 posts)
12. The question is legitamate.
Fri Oct 25, 2013, 01:44 PM
Oct 2013

If the government (at any level), or an individual for that matter, enters a contract, and the other party fails to meet their obligations, would they not be entitled to reparations for the shortcomings of the other party?

OneCrazyDiamond

(2,032 posts)
19. Exactly.
Fri Oct 25, 2013, 02:56 PM
Oct 2013

They would have to document and quantify the loss.

There should be a bid doc, with change orders. I have been through a few large (by local gov standards) government procurements.

When we put out bids, the contract is very specific, and has penalties associated with not meeting the requirements in the docs.
We (the gov side) too have responsibilities within the contract. Our last Project Manager was awesome at keeping the contractors feet to the fire.

They had to put up bonds. If they failed to meet a timeline, we deducted from the bonds. Guess what they didn't miss their deadlines.

This was for a 3.5 million dollar contract. Small compared to even a state bid, but the bid doc was over 1000 pages long.

Unless this was a no bid contract, which are wrong to begin with I think, they should be able to settle this with the docs.

PoliticAverse

(26,366 posts)
17. I just don't want to be reading stories on how someone got more money for fixing their own screwups.
Fri Oct 25, 2013, 02:37 PM
Oct 2013

groundloop

(11,519 posts)
7. 1-800-318-2596 - The media forgets to tell people they can call
Fri Oct 25, 2013, 01:25 PM
Oct 2013

Geez, most people still remember how to use telephones, we don't HAVE TO sign up online. Last I heard 1-800-318-2596 was working just fine. Oh, but that wouldn't be as big of a story would it?


srican69

(1,426 posts)
10. I tried it .. they only take your information down ..you dont get any policy options from
Fri Oct 25, 2013, 01:39 PM
Oct 2013

Last edited Fri Oct 25, 2013, 06:05 PM - Edit history (1)

the call..

It all still depends on the website getting fixed

Yo_Mama

(8,303 posts)
25. The website has to be fixed before they can complete your app
Fri Oct 25, 2013, 08:52 PM
Oct 2013

They'll take it, often on paper (pdf), but then they have to enter in the info on the same website that you and I use, and they have been having the same sort of problems that everyone else has had. Now some ARE getting through. But a lot more need to be processed in the system.

So those apps too are really in limbo until the website becomes more functional.

There isn't another system that these people have to use to bypass the website.

Dopers_Greed

(2,640 posts)
13. The sickening part about this...
Fri Oct 25, 2013, 02:02 PM
Oct 2013

The M$M has pounced full-force on the healthcare.gov technical issues, reporting non-stop on them. Saying how they are a "big win" for the GOP and other such bullshit. Even Jon Stewart's segment about the issue the other night practically could have been a Fox News piece.

All this after utter silence on voting glitches during the last several elections.

mac56

(17,567 posts)
15. The M$M is carrying water
Fri Oct 25, 2013, 02:07 PM
Oct 2013

trying valiantly to rehabilitate the brand after the GOP made total asses of themselves.

DallasNE

(7,403 posts)
16. This Announcement Is Premature
Fri Oct 25, 2013, 02:25 PM
Oct 2013

It now becomes a line in the sand. I'm not sure a "surge" will do much good because it takes time to get new people up to speed. Indeed, the training takes away from the short term efforts to fix the problem. That is not to say that new project management shouldn't be brought in because that is one aspect where a new team that actually applies sound project management practices would do immediate good. Another area where a "surge" could be helpful is in the database design area where problems could be identified using diagnostic tools to pinpoint congestion that causes poor response times. But for the most part just adding bodies, no matter their expertise, will not do that much short term good. People just need to stand aside and let people do their job and make sure they have the resources necessary to complete the task.

That said, I'm hoping that this is true. It would also mean that the critics that claimed that 5 million lines of code needed to be rewritten were wildly wrong and that this was a more or less typical large scale computer implementation.

Yo_Mama

(8,303 posts)
26. They're not adding that many more new people.
Fri Oct 25, 2013, 09:01 PM
Oct 2013

They are moving the contractor that did the datahub, which must be working, to be general contractor instead of CMS. These people already know a lot about the project.

Also apparently they tapped the insurance companies, who all have their own programming staffs, and they are supposed to help out with some things. The insurance companies have a huge financial stake in the website's success, and I am sure they will do whatever they can to help out.

I say the datahub must be working because the six states with purchasing exchanges (full-fledged exchanges) are also using the datahub, and they are getting better results than the federal website.

 

legcramp

(288 posts)
20. Quality Software Systems Inc?
Fri Oct 25, 2013, 02:57 PM
Oct 2013
Creators of buggy HealthCare.gov face Congress

http://america.aljazeera.com/articles/2013/10/24/healthcare-web-sitecontractorsfacecongress.html

The two companies point fingers at each other and federal government at House committee hearing(snip)

Nevertheless, the contractors who built the buggy Web portal had to answer to the House Energy and Commerce Committee on Thursday during a hearing where the two companies, CGI Federal and Quality Software Systems Inc. (QSSI), faced tough questions about the problems Americans have faced in trying to sign up for health care.

srican69

(1,426 posts)
22. doubt it...
Fri Oct 25, 2013, 06:03 PM
Oct 2013

There are serious clams...fixes and running a full regression test by November end is very ambitious

 

Purveyor

(29,876 posts)
30. Makes one wonder. If the code is so poorly written, imagine what 'real hackers' will be able to
Sat Oct 26, 2013, 05:50 PM
Oct 2013

do to the thing once "they" are able to access it.

Clusterfuck pending, imo.

tblue

(16,350 posts)
28. So just wait a few weeks, everybody.
Fri Oct 25, 2013, 09:43 PM
Oct 2013

It's not that big a deal. I know we all want immediate results, but it's just a little longer. I have decided not to even try until we hear the 'all clear.' It'll happen.

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