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DonViejo

(60,536 posts) Wed May 28, 2014, 02:30 PM May 2014

V.A. Watchdog Finds Failures in Care at Phoenix Hospital

Source: New York Times

The inspector general for the Department of Veterans Affairs reported on Wednesday that at least 1,700 veterans at the agency’s medical center in Phoenix were not registered on the proper waiting list to see doctors, creating a serious condition that means veterans “continue to be at risk of being forgotten or lost” in the convoluted scheduling process.

All the while, the hospital falsely reported waiting times that suggested delays were minimal, the report said.

“While our work is not complete, we have substantiated that significant delays in access to care negatively impacted the quality of care at this medical facility,” Richard J. Griffin, the acting inspector general for the department, said in an interim report on his investigation into the Phoenix medical center.

Read more: http://www.nytimes.com/2014/05/29/us/va-report-confirms-improper-waiting-lists-at-phoenix-center.html?emc=edit_na_20140528

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V.A. Watchdog Finds Failures in Care at Phoenix Hospital (Original Post) DonViejo May 2014 OP

From the story: former9thward May 2014 #1

The people who did this should at least be fired and lose their pensions/retirement Lurks Often May 2014 #2

Don't worry. They will be. nt kelliekat44 May 2014 #3

+1 eom LittleGirl May 2014 #4

This is a disgrace. hrmjustin May 2014 #5

former9thward

(32,082 posts)

1. From the story:

Reply to DonViejo (Original post)

Wed May 28, 2014, 02:35 PM

May 2014

For example, the investigators from the inspector general’s office reviewed a sample of 226 patients and found that they waited an average of 115 days for their first primary care appointment at the medical center, but that their average waiting time was reported to the V.A.'s national office as being only 24 days.

A disgrace.