Marriott Pays $600,000 for Blocking WiFi at Nashville’s Opryland Hotel
Source: The Wall Street Journal.
Hotel Accused Of Blocking Personal Wi-Fi Signals In Convention Hall
By Gautham Nagesh
Oct. 3, 2014 12:48 p.m. ET
Marriott International Inc. agreed to pay a $600,000 civil penalty for blocking people from using personal Wi-Fi networks at Nashvilles Gaylord Opryland Hotel and Convention Center, one of the largest hotel and convention centers in the eastern U.S.
The Federal Communications Commission announced a settlement with Marriott on Friday, which bars Marriott from using the blocking feature on its Wi-Fi monitoring system at the Gaylord Opryland. The FCC, in its complaint, accused Marriott of blocking personal Wi-Fi signals in convention halls to encourage guest to pay to use its Wi-Fi offerings.
....
The FCC received a complaint in March 2013 from an individual who attended a function at the Gaylord Opryland that alleged the hotel was jamming mobile hot spots so that you cant use them in the convention space. The FCC found after an investigation that employees at the Gaylord Opryland has been blocking wireless hot spot networks created by guests, while charging conference attendees anywhere from $250 to $1,000 to use the Gaylords Wi-Fi service in the conference center.
Under the consent decree, Marriott must stop using Wi-Fi blocking technology and file reports with the FCC for three years, along with paying the civil penalty.
Write to Gautham Nagesh at gautham.nagesh@wsj.com
Read more: http://online.wsj.com/articles/marriott-pays-600-000-for-blocking-wifi-at-nashvilles-opryland-hotel-1412354894
I moved this over here from Economy, as it seems to be getting traction.
Here's the same thing, from another source, but this time with a link to the decree (which I have greatly simplified from the original link):
Marriott must pay $600,000 for blocking personal Wi-Fi hotspots
Heres some payback for everyone who has felt gouged by hotel charges for Wi-Fi service: Marriott International has to pay $600,000 following a probe into whether it intentionally blocked personal Wi-Fi hotspots in order to force customers to use its own very pricey service.
The U.S. Federal Communications Commission looked into allegations that employees of Marriotts Gaylord Opryland Hotel and Convention Center in Nashville used signal-blocking features of a Wi-Fi monitoring system to prevent customers from connecting to the Internet through their personal Wi-Fi hotspots, the regulator said in its consent decree. The hotel charged customers and exhibitors $250 to $1,000 per device to access Marriotts Wi-Fi network.
The hotels Wi-Fi blocking violated the U.S. Communications Act, the FCC said.
CaliforniaPeggy
(149,640 posts)I know when I travel, having Wi-Fi in my room is very important.
These bastards interfere with that to their peril.
ChairmanAgnostic
(28,017 posts)using someone else's free wifi. Opryand offers its visitors free wifi. So Marriott pirates blocked it and offered them pay per wifi at a price.
SoapBox
(18,791 posts)blocking some group form speaking freely.
But it was only to try to wring more money out of customers.
Surprise scam...not.
7962
(11,841 posts)Cheaper hotels give wifi for free, but pay over 100.00 for a room and they want you to pay 10-15 bucks a day for theirs. Seems like the low end hotels would be like low end airlines, charge for everything.
genwah
(574 posts)MurrayDelph
(5,299 posts)Some offer free Internet for anyone. Some offer it for AARP members. Most charge per device.
TeamPooka
(24,229 posts)expense account traveling employees
pstokely
(10,528 posts)their company accounts often pay for things like room service or overpriced pay per view movies
Bryce Butler
(338 posts)But the whole wifi story just reaffirms my decision.
yellowcanine
(35,699 posts)blocked access and refund WiFi fees to all customers for the period of time it blocked access. The only way this crap gets stopped is when the penalty is severe.
pipoman
(16,038 posts)Look for a class action. ..
yellowcanine
(35,699 posts)Amounts per individual are too small. By the time the lawyers get done taking their share people would get about $10 each if they are lucky.
BadGimp
(4,015 posts)first time I've seen any legal action taken
I'm lovung this
catrose
(5,068 posts)Yet another reason to avoid Marriott! and a bit of payback too
MADem
(135,425 posts)hunter
(38,317 posts)I think that's why they prefer small "nuclear" and dysfunctional families too, because these families are essentially easily manipulated "consumer" units.
Corporate America opposes actual communities of any sort; communities where people share things like open-source software, wifi, creative commons art, cars, and the like. They oppose socialized institutions such as a single payer national health plan or free public education. And they especially oppose worker unions.
mainer
(12,022 posts)In Europe, all the hotels offer free internet. In the US, they nickel and dime you to death.
Uncle Joe
(58,366 posts)Thanks for the thread, mahatmakanejeeves.