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Bill USA

(6,436 posts)
Tue Oct 22, 2013, 06:15 PM Oct 2013

The Real Reasons Why Obamacare Exchanges Aren't Working Yet - Wendell Potter

http://www.huffingtonpost.com/wendell-potter/the-real-reasons-why-obam_b_4136549.html


Here are four possible reasons for the current mess:

• HHS wasted valuable time trying to persuade more states to operate their own exchanges. Officials apparently deluded themselves into thinking that even some of the red states could be persuaded that it would be in their best interests to have a state-run exchange than one run by the federal government. In hindsight, those officials wasted months in which time and resources could have been devoted to making sure the federal exchange would work on Oct. 1. HHS officials should have realized from the beginning that Republican governors and state legislators had no incentive for Obamacare to work. There wasn't a chance that they would operate their own exchanges if doing so might enhance the chances that Obamacare would be perceived as a success.

• The administration waited too long to issue important regulations pertaining to the law. HHS clearly didn't want to announce some of the more controversial regulations until after the 2012 midterm election. Those postponements decreased the chances that insurers and the companies hired to build and operate the federal exchange could have everything in place and working perfectly by Oct. 1.


• It made a mistake by requiring that visitors to the website first set up an account before beginning to shop for coverage. Some states operating their own exchanges didn't do this, which, again in hindsight, was a wise decision. Setting up the accounts at the front end has proven to be a system-crashing undertaking. Apparently only a lucky few have been able to get through the account set-up phase and actually begin the real process of choosing a health plan.


• There are simply too many moving parts -- and too many health plan options. Not only are there several insurers offering an array of policies in most states, there are four levels of coverage -- bronze, silver, gold and platinum -- all with varying premiums and coinsurance obligations. Members of Congress who wrote the law fell for the insurance industry's propaganda that "choice and competition" are what the American people need and want. No, it is what the insurance industry wants. When people do get past the account set-up phase, they have to spend considerable time trying to make sense of the various choices -- far more than most employers offer their workers.
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NYC_SKP

(68,644 posts)
1. Terrific. More Huffington Post criticism. As tedious as their site is, they should STFU.
Tue Oct 22, 2013, 06:19 PM
Oct 2013

I'm concerned with how much help their giving Wolf Blitzer, Joe Scarboro, and every other hack in the MSM when it comes to trying to make the launch look like a failure.

Igel

(35,320 posts)
10. A syllogism.
Wed Oct 23, 2013, 08:03 PM
Oct 2013

All acts have a liberal spin.

These assertions do not have a liberal spin.

Therefore they are not facts.



Moves "facts have a liberal spin" from an observation to part of the definition of "fact"; from an utterance that that is merely prototypically true to something that delimits the range of what can constitute "facts."

cui bono

(19,926 posts)
2. Wendell Potter knows what he's talking about too. These all seem like fair points.
Tue Oct 22, 2013, 06:26 PM
Oct 2013

I believe the account requirement was already addressed and abolished, right? I thought I read something to that effect.

Also, there was an OP about a lawsuit which wouldn't have happened if the ACA had been written to allow for federal subsidies, but apparently it only stated state subsidies. Hopefully the lawsuit is dismissed, but I don't doubt that if it is those filing will continue it up to SCOTUS if possible.

LonePirate

(13,425 posts)
4. That third bullet is indicative of a horrible web design and requirements gathering process.
Tue Oct 22, 2013, 06:34 PM
Oct 2013

Users can browse almost all (every?) major retail and auction site without requiring users to establish log in credentials. This site should have been set up the same way.

There may be no way around requiring a user to select their state before shopping; but that is an easy filter to set. From there, allow users to choose their search criteria, if any, such as plan type, price level, deductible range, etc. Then let users sift through pages of options, if available. Give them an option to compare 3-5 plans or to purchase a plan if they find one they like. Once a plan has been selected, require the user to log in or set up an account. Perform all of the authentication checks just before enrollment\purchase or subsidy calculations.

I have not used the site so I do not know much about its design or its back-end components. I'm curious if all plan data is being stored in a DB table or if some other method is being utilized. I have read unsubstantiated claims that the technology behind the site is several years old so almost anything could be wrong with it.

Myrina

(12,296 posts)
8. Ya know, prices themself don't concern me as much ...
Wed Oct 23, 2013, 09:52 AM
Oct 2013

... as what is considered 'preventative' and 'usual/customary'.

What I've been able to see thus far is that the plans are essentially affordable to me, but the deductibles are NOT.
The co-pays could become a burden over time if someone visits their dr regularly/often.
And (from my own experience on the website) there is absolutely no information available about what the plans INCLUDE.
If I'm paying $250/mo with a $6k deductible and $50/copay and no preventative care is included, I'll take the IRS penalty.



Myrina

(12,296 posts)
7. Thank you Mr. Potter.
Wed Oct 23, 2013, 09:47 AM
Oct 2013

Insurance Execs as a whole make the hair on the back of my neck stand up, but he seems to be reasonable and trying to 'do the right thing' since he left CIGNA.

Wonder why?

 

Doctor_J

(36,392 posts)
9. I hope it works over the long haul, but there are systemic problems that might be tough
Wed Oct 23, 2013, 01:25 PM
Oct 2013

First and foremost is the guaranteed customer base and 20% profit. The US Health "Care" system is now a 3 trillion dollar industry. 20% of that is 6 hundred billion dollars - 600,000,000,000. Big Insurance is never going to let go of that. In truth the profits alone from health care amount to almost $2000/head - enough to cover everyone in many countries! That's just what the profiteers are raking off the top.

Moe likely than Medicare For All IMO is Big Insurance grabbing the Medicare pie too. At some point the guillotines will be rolled out, I suppose, but in the meantime things will get worse.

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