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CTyankee

(63,912 posts)
Thu Feb 1, 2018, 12:01 PM Feb 2018

Update on my exploding Garmin.

The inspector from the insurance company said he'd never seen anything like it. He took some pictures and assured me that the company would cover the damage. I told him to google "exploding Garmin" and he'd see pics of the cell phones and laptops that have exploded and got set on fire.

Allstate has done a great job handling this. But the next step will be daunting for me. I am certainly not prepared to go looking for another car but I am doubtful my car can just be "fixed."

More later after I speak with a rep from Allstate.

20 replies = new reply since forum marked as read
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Update on my exploding Garmin. (Original Post) CTyankee Feb 2018 OP
Add some colorful acrylic paint to the scorch marks, call it an art installation & have it towed to FSogol Feb 2018 #1
There ya go! Actually, I've just now calmed down over it but for a bit there I had zero sense of CTyankee Feb 2018 #7
that is so scary. we have garmin gps and dash cams. i told hubby samnsara Feb 2018 #2
Check the serial number of your model and check with the Garmin company to see if yours CTyankee Feb 2018 #3
There was, incidentally, a recall notice jberryhill Feb 2018 #4
My daughter gave me the garmin she had since she had just bought a new car with a built in CTyankee Feb 2018 #5
You would discard it as any other e-waste jberryhill Feb 2018 #6
My next door neighor does science reporting at our local TV statiion. CTyankee Feb 2018 #8
I know what you are saying but this thing would blow up in the cabin in the face of a passenger CTyankee Feb 2018 #9
Yes, but the flaming residue of their corpse could be extinguished in the cabin jberryhill Feb 2018 #10
I went out of town this weekend... Phentex Feb 2018 #11
I'm thinking of disposing charred remains of the exploded Garmin in the recycle bin... CTyankee Feb 2018 #12
Yeah, yours is just trash now... Phentex Feb 2018 #13
oops, my neighbor just advised that the insurance people may want it so I am leaving it in CTyankee Feb 2018 #14
that makes sense Phentex Feb 2018 #15
They gave me another number and I left my number for a call back... CTyankee Feb 2018 #16
Their headquarters is not far from where I live Generic Brad Feb 2018 #17
Ha! CTyankee Feb 2018 #18
That must have been a terrifying experience Generic Brad Feb 2018 #19
No, thank god. I try not to think about it... CTyankee Feb 2018 #20

FSogol

(45,524 posts)
1. Add some colorful acrylic paint to the scorch marks, call it an art installation & have it towed to
Thu Feb 1, 2018, 12:18 PM
Feb 2018

a local gallery. Name it "State of the Uniom - Listener Reaction 2018"

CTyankee

(63,912 posts)
7. There ya go! Actually, I've just now calmed down over it but for a bit there I had zero sense of
Thu Feb 1, 2018, 03:15 PM
Feb 2018

humor about it and I wouldn't have appreciated your sense of humor. But now I see how clever it is!

samnsara

(17,634 posts)
2. that is so scary. we have garmin gps and dash cams. i told hubby
Thu Feb 1, 2018, 12:24 PM
Feb 2018

...to take them OUT of the car when not being used..esp in the hot summer months.

CTyankee

(63,912 posts)
3. Check the serial number of your model and check with the Garmin company to see if yours
Thu Feb 1, 2018, 12:27 PM
Feb 2018

is one that could explode. I'm sure they will do whatever they can to prevent another exploding one.

 

jberryhill

(62,444 posts)
4. There was, incidentally, a recall notice
Thu Feb 1, 2018, 01:24 PM
Feb 2018

https://my.garmin.com/rma/recallLanding.faces

nüvi Battery PCB Recall

Garmin is voluntarily recalling certain nüvi devices that contain a specific battery that was manufactured by the battery supplier within a limited date code range. Garmin has identified potential overheating issues when certain batteries manufactured by the third-party battery supplier within a limited date code range are used in certain Garmin nüvi models with a specific printed circuit board (PCB) design. It appears that the interaction of these factors can, in rare circumstances, increase the possibility of overheating, which may lead to a fire hazard. Although there have been no injuries or significant property damage caused by this issue, Garmin is taking this action out of an abundance of caution.

The recalled devices include a small subset of the following nüvi model numbers:

nüvi 200W, 250W, & 260W
nüvi 7xx (where xx is a two-digit number)

You can determine your nüvi model number by looking at the label on the back or bottom of your nüvi.

CTyankee

(63,912 posts)
5. My daughter gave me the garmin she had since she had just bought a new car with a built in
Thu Feb 1, 2018, 02:39 PM
Feb 2018

GPS. So she would have gotten the recall notice. For sure, she would never have given it to me, she would just get rid of it ASAP.

I told my son and he had a garmin which he threw away. I'm wondering where you would safely discard it. Probably a hazardous waste site. They could probably deactivate it safely.

 

jberryhill

(62,444 posts)
6. You would discard it as any other e-waste
Thu Feb 1, 2018, 02:46 PM
Feb 2018

Your local waste collection service should have instructions on how they collect electronics.

Again, this is not an issue which is specific to Garmin devices. Any device with a built-in rechargeable battery is prone to getting bad ones from their supply chain.

This happens with e-cigarette batteries, cellphone batteries, laptop batteries, etc.. It is why people are required to put lithium battery powered devices in their carryon luggage, instead of putting them in checked luggage, since if they do fail then there is the opportunity to get at them with a fire extinguisher in the cabin.

CTyankee

(63,912 posts)
8. My next door neighor does science reporting at our local TV statiion.
Thu Feb 1, 2018, 03:23 PM
Feb 2018

I'm thinking of having her mention it to the station and doing a piece on it in a consumer alert and a public notice to their viewers to check their garmins and how to dispose of the ones that were causing the problem. Here is a case where no consumer alert reached my daughter. So I wonder about that...

CTyankee

(63,912 posts)
9. I know what you are saying but this thing would blow up in the cabin in the face of a passenger
Thu Feb 1, 2018, 03:29 PM
Feb 2018

and could potentially be lethal to them. Scary.

 

jberryhill

(62,444 posts)
10. Yes, but the flaming residue of their corpse could be extinguished in the cabin
Thu Feb 1, 2018, 04:33 PM
Feb 2018

...instead of creating an uncontrolled fire in the cargo compartment.

That's why they want lithium battery devices in carry on. Yes, there is a statistical risk it can blow up violently, but it's a better situation in the passenger compartment where they can then go after the fire, instead of in the cargo hold where they can't.

If it is in the cargo compartment, everyone on the plane is going to die.

Have a look at around the 1:03 mark in this "exploding battery compilation":



This is what a Samsung Note 7 did to a Jeep:



No rechargeable devices - phones, tablets, ecigs, etc. - should be left unattended in a car.

Phentex

(16,334 posts)
11. I went out of town this weekend...
Mon Feb 5, 2018, 12:50 PM
Feb 2018

still hadn't recycled the two GPS systems we took out because of you. I wasn't sure what to do with them when we were leaving so I put them in a pot and left them in the kitchen sink. I figured if they exploded, they might not have much to burn around them.

CTyankee

(63,912 posts)
12. I'm thinking of disposing charred remains of the exploded Garmin in the recycle bin...
Mon Feb 5, 2018, 01:10 PM
Feb 2018

Wouln't that be OK since it can't explode again? Otherwise, I don't know how I'm going to rid myself of it...

Phentex

(16,334 posts)
13. Yeah, yours is just trash now...
Mon Feb 5, 2018, 01:13 PM
Feb 2018

we have electronics recycling but it's only at certain times so I have to hang on to them until then.

If there are parts left, I guess you could recycle but I would think it's just trash at this point.

CTyankee

(63,912 posts)
14. oops, my neighbor just advised that the insurance people may want it so I am leaving it in
Mon Feb 5, 2018, 01:22 PM
Feb 2018

the car. When I reach the Garmin people they may want it. If they do, they'll have to send someone around to get it. I just tried to reach them but I sat on the phone...I got the "all of our operators are busy assisting other customers..." I got sick of holding for the "next available operator." I can't sit there waiting...I do have other things I have to do...

Phentex

(16,334 posts)
15. that makes sense
Mon Feb 5, 2018, 01:23 PM
Feb 2018

they probably do need it.

If you want them to answer the phone, get in the shower!

CTyankee

(63,912 posts)
16. They gave me another number and I left my number for a call back...
Mon Feb 5, 2018, 03:17 PM
Feb 2018

I went out and did food shopping and just got back.

Generic Brad

(14,275 posts)
17. Their headquarters is not far from where I live
Mon Feb 5, 2018, 03:32 PM
Feb 2018

Would you like me to go down there and scold them for you?

CTyankee

(63,912 posts)
18. Ha!
Mon Feb 5, 2018, 03:36 PM
Feb 2018

At this point, I just want a call back. I want to ask them what they are going to do about it. I want a cash settlement from them for putting my life in danger.

Generic Brad

(14,275 posts)
19. That must have been a terrifying experience
Mon Feb 5, 2018, 03:49 PM
Feb 2018

I didn't see your earlier post on this. I hope no one was in the vehicle when that happened.

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