The DU Lounge
Related: Culture Forums, Support ForumsJust found out that, out of our thirty clinics, my clinic is in the top five
for patient satisfaction.
The manager of my clinic simply wanted to know why we weren't in the top three. (Some people are never satisfied...)
Anyway, I told my team that we got into the top five by not caring if we were in the top five, and just giving our patients good medical care.
Tactical Peek
(1,212 posts)Just sayin'.
Molotov.
Aristus
(66,478 posts)and more concerned with providing good medical care.
barbtries
(28,815 posts)or did they release the actual numbers.
Anyhow, good job!
Aristus
(66,478 posts)It's important to remember that patient satisfaction and clinical outcomes are different measures of effectiveness, although on a Venn diagram, there would be a lot of overlap.
barbtries
(28,815 posts)some patients will never be satisfied. some people are just nasty that way.
justhanginon
(3,290 posts)irisblue
(33,036 posts)I freaking HATE those thing & that company
Grey
(1,581 posts)How does he know you are not in the top three, You could just as easy be Number one.
You do an excellent job, really well.
Aristus
(66,478 posts)We're at number five.
But thank you...
There's no accounting for taste.
yonder
(9,682 posts)alwaysinasnit
(5,075 posts)under.
lillypaddle
(9,581 posts)Good for you and your team.