Be fair.

And good luck!

i was efficient at fulfilling my job duties from the beginning, but i was very high strung for the first few years and i didn't become a good manager until i chilled the fuck out. if you're not doing your job properly you will hear it from me, but you will hear from me if you're doing a good job. i have 20 to 40 people on my shifts and as i have time i try to talk to as many of them as i can, joke with them, try to get to know them a bit. they're people just like me and we're all working the same cruddy job for the same cruddy pay and we're in it together.

but my job duties include enforcing company standards and policies and they know i will bust heads if it comes to it. i occasionally have days where i shoot lasers from my eyes if they try to talk to me because i'm so busy. but it's not effective management to be the dragon lady all the time.

treat them like they're people and find the right easy going/hard ass balance.

congrats on the promotion!

edit: and i still work the floor a couple times a month, they know i'm not asking anything more from them than i'm willing to do.

It sounds like you are very aware of the delicate balancing act that will have to take place and you'll do fine.

And use it to crush their dreams.

Just kidding (but I'm not, (congrats))

The pay sucks. But there isn't much better out there.

Most people in management don't. Hopefully that's not the case with your job.

Really, good luck. I manage large groups of people for many years. I always had good people working with me on both sides but I hated being in the middle between corporate and labor. Then I became corporate and that just killed my soul. Now I work for myself

Let's hope this position will help you jump to another company where you make more $$$.

Took a pay cut to not be one anymore. I hated firing people... even when they deserved it!

Best of luck to ya!

It took three days of being treated differently and worse by a work-peer who no longer wished to treat me with the respect of an equal before I had to fire them and realize that I was no longer a peer and that part of being the boss is not to treat everybody equally but to treat everybody in the manner they deserve.

You will eventually discover as-well that you have employees that are not worth keeping and you will treat others preferentially to them in order to keep those other employees happy and with the company.

Management sucks tortuously if you're completely unwilling to be the "bad guy."