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csziggy

(34,136 posts)
Thu Jun 19, 2014, 12:06 AM Jun 2014

UPDATE: Anyone here gotten their glasses from Costco or WalMart?

Our vision insurance gives us two choices to get glasses - Walmart and Costco. I try to not go to Walmart and don't want to get something like glasses from them.

The local Costco was not sure if they would have the line of frames our insurance covers - but apparently they can order them.

If anyone has used Costco, how were they for service and quality?

40 replies = new reply since forum marked as read
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UPDATE: Anyone here gotten their glasses from Costco or WalMart? (Original Post) csziggy Jun 2014 OP
Service was fine, price was fine - quality was not good in my case....tried Costco NRaleighLiberal Jun 2014 #1
Well, that is one reason to try Walmart - they guarantee for a year csziggy Jun 2014 #2
With no insurance, you might try ZenniOptical Digit Jun 2014 #5
I got my last pair from Costco HeiressofBickworth Jun 2014 #3
Me too mackerel Jun 2014 #4
I'm going back and forth csziggy Jun 2014 #7
You've been wearing glasses that bad for a year? That totally sucks. beam me up scottie Jun 2014 #9
It's been making photo editing a real hassle csziggy Jun 2014 #14
I always get mine at Costco and am very happy with them The Second Stone Jun 2014 #6
That's why I am dithering csziggy Jun 2014 #8
Walmart TuxedoKat Jun 2014 #10
I'm leery of purchasing long distance csziggy Jun 2014 #15
I re-use my titanium frames until they wear out, and they never The Second Stone Jun 2014 #12
My husband has some titanium frames he wants to re-use csziggy Jun 2014 #16
take the nose pad frames to a jeweler The Second Stone Jun 2014 #17
It's the place they mount on the frames is corroded away csziggy Jun 2014 #18
Maybe if you go at another time to Costco you'll get someone better. Also, try going when pnwmom Jun 2014 #39
I haven't made it to Costco yet for a quote csziggy Jun 2014 #40
I get contacts from Costco all the time. Initech Jun 2014 #11
I have one set from both. Angleae Jun 2014 #13
Costco Auggie Jun 2014 #19
Well, I got the price from the optician associated with the optometrist csziggy Jun 2014 #20
I'm currently wearing my second pair of glasses from Costco.... mike_c Jun 2014 #21
Tomorrow or Saturday we'll go to both Costco and Walmart to comparison shop csziggy Jun 2014 #22
Costco calikid Jun 2014 #23
I buy my glasses at Shaws - 3 pair for $10 on the rack. Xipe Totec Jun 2014 #24
No Shaws here csziggy Jun 2014 #25
No. I do have a prescription, but I just look for glasses with the same diopter rating on the racks. Xipe Totec Jun 2014 #26
Ah - I have to have prescription - my eyes are completely different csziggy Jun 2014 #28
Bummer. Costco it is, then. Best of luck to you. nt Xipe Totec Jun 2014 #29
got a colonoscopy in a van behind walmart. I do not recommend NightWatcher Jun 2014 #27
That was an eye opener, I'm sure. nt Xipe Totec Jun 2014 #30
wrong end NightWatcher Jun 2014 #31
I didn't say which eye. nt Xipe Totec Jun 2014 #32
woof NightWatcher Jun 2014 #33
Great Turbineguy Jun 2014 #34
Which one - Costco? csziggy Jun 2014 #35
Costco Turbineguy Jun 2014 #36
I buy mine online womanofthehills Jun 2014 #37
My husband and I thought Costco's were great -- and much less expensive than elsewhere. pnwmom Jun 2014 #38

NRaleighLiberal

(60,014 posts)
1. Service was fine, price was fine - quality was not good in my case....tried Costco
Thu Jun 19, 2014, 12:12 AM
Jun 2014

I ended up going back to my optometrist for the next set (got progressives, pretty complicated prescription - the Costco glasses scratched easily and even ended up getting a small crack).

I am not covered by insurance for glasses...pretty painful price, no matter what!

csziggy

(34,136 posts)
2. Well, that is one reason to try Walmart - they guarantee for a year
Thu Jun 19, 2014, 12:23 AM
Jun 2014

My sister gets her lenses at Walmart but she buys upscale frames at thrift shops for a few bucks so doesn't spend much. Of course, she just needs reading glasses, no bifocals, progressives, or anything fancy.

Because of my history of wearing glasses since I was five and a few injuries to my eyes, I've always gone to ophthalmologists and gotten my glasses at the optometrist associated with them. Our old insurance let us go to a clinic that had everything and we got great service, excellent quality and good prices. The new insurance will not cover an ophthalmologist unless we have a medical problem, there are only a very few of the optometrists they will cover and the providers for filling the prescriptions are just the two.

Walmart right now is advertising 2 for 1 deals and guarantee for a year. While I really don't like going there, I don't mind too much when it is a loss leader that they won't make money on. Just because I go once, doesn't mean I will become a regular client.

If my husband retires this year, I will look into purchasing vision insurance on our own. VSP, which is what we had until this year, has bee advertising individual plans. With both of us wearing glasses, coverage would probably pay off.

Digit

(6,163 posts)
5. With no insurance, you might try ZenniOptical
Thu Jun 19, 2014, 12:35 AM
Jun 2014

I learned of this site from Clark Howard and purchased a pair of bifocals.

HeiressofBickworth

(2,682 posts)
3. I got my last pair from Costco
Thu Jun 19, 2014, 12:30 AM
Jun 2014

Exam, frames, lenses, about half of what I paid a local optometrist. I have graduated lens. I'm satisfied with the quality and the price.
I'll go back for my next pair.

csziggy

(34,136 posts)
7. I'm going back and forth
Thu Jun 19, 2014, 01:07 AM
Jun 2014

I think we'll go by Walmart to see what they have in stock and what they offer, then stop by Costco to compare. Or maybe the other way around. We both have old frames and need new lenses in them, so that may be a test of what they offer for service.

I would much rather my money go to Costco but if the value in time and money isn't there, I can't afford to pay more. And I really like the guarantee that WalMart has been advertising. My last pair of new glasses I scratched right after getting them but there was no guarantee and I couldn't afford to buy new lenses. So I've been using the computer with a scratch right across the viewing area for a year.

beam me up scottie

(57,349 posts)
9. You've been wearing glasses that bad for a year? That totally sucks.
Thu Jun 19, 2014, 01:26 AM
Jun 2014

I'm surprised you don't have headaches.

Walmart has a decent selection and will replace lenses and frames if something happens to them.

They charge $25 extra for providing your own frames.

csziggy

(34,136 posts)
14. It's been making photo editing a real hassle
Thu Jun 19, 2014, 04:33 AM
Jun 2014

I have been having some headaches - maybe that's why!

I do tend to scratch my glasses. That's why having a guarantee is important to me - the place where I got my other glasses didn't tell me they offered a replacement plan for a small fee until after the darned things were scratched. And they wouldn't sell the plan unless I replaced both lenses at my cost first. It would have cost me $450 to do that - special prescription, bi-focal, extra stuff.

 

The Second Stone

(2,900 posts)
6. I always get mine at Costco and am very happy with them
Thu Jun 19, 2014, 01:07 AM
Jun 2014

on glasses and in general. Most of what is evil about Walmart is the opposite at Costco. Employees are treated well.

csziggy

(34,136 posts)
8. That's why I am dithering
Thu Jun 19, 2014, 01:11 AM
Jun 2014

WalMart is advertising a great deal while the guy I talked to at Costco was not very sure what they could offer for our insurance, and did not seem too enthusiastic about answering my questions.

And I bet neither place will be too happy with just replacing the lenses without making a profit on frames. I think the best bet is to go in with our old frames and prescriptions and see what kind of deal we can get from each place. Unless Costco is a lot higher or can't do the work we need, I'll buy from them.

TuxedoKat

(3,818 posts)
10. Walmart
Thu Jun 19, 2014, 01:38 AM
Jun 2014

contracts the eyeglass business out to another company, if that helps. I got glasses there once for my daughter. I liked having the one year insurance policy. Glasses quality was fine. I like buying glasses from Zenni Optical too.

csziggy

(34,136 posts)
15. I'm leery of purchasing long distance
Thu Jun 19, 2014, 04:52 AM
Jun 2014

My husband has problems getting the center of his progressive lenses correct. I can't stand progressive but need my bifocals for working at the computer custom adjusted. Both of those are fussy adjustments that are best measured in person. Plus, I'm real picky about the fit of my frames - I'm not sure I could deal with long distance fittings!

I think most places contract out their lens production. I know with our other insurance, they had to send the frames off even though our old opticians could do the lenses in house. If we'd been paying out of pocket, it was a 1-2 day turn around. With the insurance it was more like 2-3 weeks. But their opticians are top notch and know how to measure the placement for the center of the lenses just so.

Our insurance doesn't cover Zenni or any internet/mail order places at all.

 

The Second Stone

(2,900 posts)
12. I re-use my titanium frames until they wear out, and they never
Thu Jun 19, 2014, 01:54 AM
Jun 2014

wear out. There is no crap from the Costco employees about it, however they are Costco frames originally. I seem to recall some concern that they can reuse old Costco frames.

csziggy

(34,136 posts)
16. My husband has some titanium frames he wants to re-use
Thu Jun 19, 2014, 05:07 AM
Jun 2014

I have two frames for my computer bifocals I want to re-use. Most of our frames we re-use until they fall apart - I have an old pair with 10x magnifying lenses in them for needlework I can't re-use anymore. The nose pads keep falling off and can't be replaced anymore.

That's the one thing - some of the more recent frames were so badly made, I only get one lens use out of them. The hinges broke and they don't stay on now - mostly it's those awful spring hinges.

csziggy

(34,136 posts)
18. It's the place they mount on the frames is corroded away
Thu Jun 19, 2014, 01:05 PM
Jun 2014

And they were the plastic pads set off from the metal frames, so I'm not sure a jeweler could do anything with them. Now I can't find those old frames. I may have turned them in to the Lion's Club collection so someone can use the lenses.

Those frames were at least twenty years old, so I got my money's worth out of them.

pnwmom

(108,977 posts)
39. Maybe if you go at another time to Costco you'll get someone better. Also, try going when
Fri Jun 20, 2014, 11:29 AM
Jun 2014

it isn't too crowded, if you can.

csziggy

(34,136 posts)
40. I haven't made it to Costco yet for a quote
Fri Jun 20, 2014, 12:52 PM
Jun 2014

The quote I got was from the optician in the same office probably owned by the optometrist. My husband didn't have the frames with him to get a quote there, so I don't know what his cost there will be.

Both Walmart and Costco opticians are open tomorrow, so we may try to go to get competitive pricing. Then Monday we can place our orders, depending on which we decide to use.

Initech

(100,068 posts)
11. I get contacts from Costco all the time.
Thu Jun 19, 2014, 01:45 AM
Jun 2014

They're like 1/3 the cost if I got them from my eye doctor.

Angleae

(4,482 posts)
13. I have one set from both.
Thu Jun 19, 2014, 03:36 AM
Jun 2014

The Costco pair I still use even though it's over 10 years old. The WalMart pair gives me headaches and has since been replaced by one from Lenscrafters.

Auggie

(31,167 posts)
19. Costco
Thu Jun 19, 2014, 05:27 PM
Jun 2014

Like anywhere, the quality of service depends on the employee waiting on you. Most of the time Costco has been very friendly and extremely helpful. The wait can be long if it's busy, so try to time it around peak hours. No problems w/ quality.

csziggy

(34,136 posts)
20. Well, I got the price from the optician associated with the optometrist
Thu Jun 19, 2014, 07:06 PM
Jun 2014

$300 to replace two sets of lenses in my old frames. Bifocal, no other fancy stuff.

I got done there at 4:45 so decided to go another day to price the same at Walmart and Costco. Besides, my husband forgot his other frames so he couldn't price his fancy lenses (progressive, transitions, and a bunch more).

mike_c

(36,281 posts)
21. I'm currently wearing my second pair of glasses from Costco....
Thu Jun 19, 2014, 07:31 PM
Jun 2014

No complaints. I got what I wanted. I've also stopped several times over the last few years for adjustments-- I mean, I'm in the store, so why not?-- and they've always been happy to tighten, bend, or whatever to fix anything that needs fixing. Never any charge for that.

csziggy

(34,136 posts)
22. Tomorrow or Saturday we'll go to both Costco and Walmart to comparison shop
Thu Jun 19, 2014, 07:36 PM
Jun 2014

The local Costco told me they only have a 30 day satisfaction guarantee, then a 1 year manufacturer's warranty. I'm not sure if that holds true if they only replace the lenses in my old frames.

Walmart is advertising a one year guarantee - but I have the same worry.

The $300 from the private office optician includes a 2 year guarantee, so it may be worth it.

I'll have to get the facts and figures to make my decision.

calikid

(584 posts)
23. Costco
Thu Jun 19, 2014, 08:21 PM
Jun 2014

Both service and quality were great for me and my wifes three sets of glasses.
I refuse to set foot in a Walmart, the cost is to great.

Xipe Totec

(43,890 posts)
26. No. I do have a prescription, but I just look for glasses with the same diopter rating on the racks.
Thu Jun 19, 2014, 08:35 PM
Jun 2014

Shaws is a local supermarket chain.

csziggy

(34,136 posts)
28. Ah - I have to have prescription - my eyes are completely different
Thu Jun 19, 2014, 08:48 PM
Jun 2014

And the right one is so bad off the shelf doesn't come strong enough!

Turbineguy

(37,324 posts)
34. Great
Thu Jun 19, 2014, 09:05 PM
Jun 2014

Very straightforward, no sudden strange charges. Lots of help. I've been getting my glasses there for nearly 20 years.

csziggy

(34,136 posts)
35. Which one - Costco?
Thu Jun 19, 2014, 09:26 PM
Jun 2014

I think it will depend on how good the local opticians are and how competent the vision insurance's lab is, no matter where I go.

womanofthehills

(8,702 posts)
37. I buy mine online
Fri Jun 20, 2014, 09:52 AM
Jun 2014

If you know what size frame and style looks good on you, online is a cheap way to get good glasses. You can get all the designer frames also. I've tried on frames at the store and then put the model number and size in online and compared prices.

So far, I have bought 3 pairs online and they are all fine.

pnwmom

(108,977 posts)
38. My husband and I thought Costco's were great -- and much less expensive than elsewhere.
Fri Jun 20, 2014, 11:26 AM
Jun 2014

Good luck!

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