MBTA data shows even more negative feedback for fare increases

http://www.bostonglobe.com/metro/2016/03/05/mbta-data-shows-even-more-negative-feedback-for-fare-increases/VCwY3rOYOML35y5SjK3pnJ/story.html



A rider swiped a T pass at the JFK station.

MBTA data shows even more negative feedback for fare increases
By Nicole Dungca Globe Staff
March 05, 2016

When the MBTA released a summary of the feedback it received on proposed fare increases, officials analyzed its 8,105 responses to determine how many were “negative” (73 percent).

But according to data behind that survey, which was released Friday, officials also failed to include some responses that are relevant as board members prepare to vote Monday on raising fares.

About 43 percent of pass holders who used an online comment form said they would stop using the MBTA if it raised fares 9.77 percent systemwide, according to an analysis by Steve Koczela, the president of MassINC Polling Group.

And about 29 percent of pass holders who responded said they would stop using the MBTA if it increased fares by 6.71 percent, according to the data.