Report suggests subway service is ‘deteriorating’

Dana Rubinstein

The New York City subway system is becoming more delay-prone, according to a new analysis released this morning.

Every year starting in 2011, a riders advocacy group called the Straphangers Campaign analyzes the electronic alerts sent by the M.T.A. to subway riders who subscribe to the service.

The M.T.A. sends out alerts warning straphangers of "significant" delays when an incident occurs that the agency believes will hold up a train for more than 8 or 10 minutes.

http://www.capitalnewyork.com/article/albany/2014/05/8544872/report-suggests-subway-service-deteriorating