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left-of-center2012

(34,195 posts)
Tue Aug 14, 2018, 01:44 PM Aug 2018

McDonald's adding table service and kiosks as it updates 430 restaurants in NC

McDonald’s restaurants across North Carolina are getting a big makeover, the fast-food chain announced Tuesday.

It plans to spend about $214 million modernizing 430 restaurants in the state — which is most of the company’s locations here — this year and next.

Upgrades include:

Self-order kiosks will be added for customers who don’t want to wait in line. Customers will choose their meal from digital menu options. The company says employees will come out from behind the counter to have more direct contact with customers.

“In order to deliver a better experience, we anticipate that restaurants will train and hire new restaurant hospitality employees over the next few years,” McDonald’s said in a statement provided by the public relations firm Moore Van Allen.

Customers can sit while they wait for their fast food with table service for the first time.

Curbside pickup will include mobile ordering.


The major renovations come as McDonald’s has been rolling out its home “McDelivery” service through Uber. It is in place in more than 5,000 restaurants
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McDonald's adding table service and kiosks as it updates 430 restaurants in NC (Original Post) left-of-center2012 Aug 2018 OP
The self-serve kiosks do NOT speed up service ! donkeypoofed Aug 2018 #1
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