Computer Help and Support

Nye Bevan

(25,406 posts) Wed Jun 4, 2014, 12:09 PM Jun 2014

Anyone finding that more and more websites only work properly with specific browsers?

Despite many calls with Citibank technical support I have been unable to make their credit card website work correctly with Firefox (I need to open chrome). And lots of times I need to open Internet Explorer to make the Disney website work properly (both Chrome and Firefox cause problems). I just hate being told "try using (browser name), it's what our developers use". Is it really too much to expect these big companies to test their websites and make sure they work with all the major browsers?

8 replies

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Anyone finding that more and more websites only work properly with specific browsers? (Original Post) Nye Bevan Jun 2014 OP

Yes, and I agree. ohheckyeah Jun 2014 #1

Only Huffpo normally intaglio Jun 2014 #2

That's the major gripe I have with my credit union. lpbk2713 Jun 2014 #3

They cut deals with the developers, which is why everyone should have TWO "primary browsers" rocktivity Jun 2014 #4

I'm curious if you have tried FF safe mode? gvstn Jun 2014 #5

Thanks for the suggestion. I just tried it. Nye Bevan Jun 2014 #6

It was worth a shot. gvstn Jun 2014 #7

Yes. It makes the companies look like idiots. lululu Jun 2014 #8

ohheckyeah

(9,314 posts)

1. Yes, and I agree.

Reply to Nye Bevan (Original post)

Wed Jun 4, 2014, 12:10 PM

Jun 2014

Even my little blog works on all browsers - it's ridiculous that major corporations can't manage that.

intaglio

(8,170 posts)

2. Only Huffpo normally

Reply to Nye Bevan (Original post)

Wed Jun 4, 2014, 12:31 PM

Jun 2014

and that works fine in Chrome

I do get redirects to Firefox but usually can get Opera to cope

lpbk2713

(42,757 posts)

3. That's the major gripe I have with my credit union.

Reply to Nye Bevan (Original post)

Wed Jun 4, 2014, 12:34 PM

Jun 2014

It works the most adequately with MSIE but even then
I have to put up with text on top of other text.

And forget about many others I would like to use with my
tablet but they aren't compatible with the 21st century.

rocktivity

(44,576 posts)

4. They cut deals with the developers, which is why everyone should have TWO "primary browsers"

Reply to Nye Bevan (Original post)

Wed Jun 4, 2014, 12:48 PM

Jun 2014

Last edited Sun Jan 10, 2016, 01:15 PM - Edit history (2)

especially if one of them is Safari or IE.

I run a Wordpress.org blog, and the only problem I have is with Safari -- it will download HTML5 WEBM videos but not play them online.

rocktivity

gvstn

(2,805 posts)

5. I'm curious if you have tried FF safe mode?

Reply to Nye Bevan (Original post)

Wed Jun 4, 2014, 12:53 PM

Jun 2014

Most problems I experience with certain websites are related to an addon like AdBlock of Ghostery preventing some aspect of the site to load fully. With FF safe mode can be started by holding SHIFT and clicking the FF icon. Might be worth a quick test to see if it makes any difference.

Nye Bevan

(25,406 posts)

6. Thanks for the suggestion. I just tried it.

Reply to gvstn (Reply #5)

Wed Jun 4, 2014, 01:25 PM

Jun 2014

Unfortunately the Citibank site still does not work to access my credit cards. It works up until I click on the card that I want to see the history for and then I get an error message (something like page not available). Very annoying.

gvstn

(2,805 posts)

7. It was worth a shot.

Reply to Nye Bevan (Reply #6)

Wed Jun 4, 2014, 01:32 PM

Jun 2014

It is pretty amazing that Chrome seems to work better than the tried and true browsers but I have found that myself. I still love my FF addons so won't give it up. Sorry I can't suggest anything more.

lululu

(301 posts)

8. Yes. It makes the companies look like idiots.

Reply to Nye Bevan (Original post)

Sun Jun 22, 2014, 04:43 PM

Jun 2014

I keep both Firefox and Chrome around.

Every time my credit union upgrades its website, it works less and less with Firefox. The latest time they achieved almost full failure; all I can do is type in my username and password, but I can't login.

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