Computer Help and Support

IcyPeas

(21,894 posts) Tue Dec 23, 2014, 04:27 PM Dec 2014

omg HELP I've been hijacked or something-ads everywhere

I've run Microsoft Security essentials, Malwarebytes, CC cleaner. I have adds popping up all over. I don't know what else to do. It's even making certain words blue underlined links to popup ads and if you roll over it, an ad pops up.

Does anyone have any other suggestions. Everytime I click on anything a new tab opens with an ad. This is a nightmare.

Thanks in advance.

10 replies

= new reply since forum marked as read

Highlight:

omg HELP I've been hijacked or something-ads everywhere (Original Post) IcyPeas Dec 2014 OP

Those underlined links are definite evidence of malware arcane1 Dec 2014 #1

I did this.... IcyPeas Dec 2014 #7

run SuperAntiSpyware and Spybot steve2470 Dec 2014 #2

thanks, I did install spybot IcyPeas Dec 2014 #5

If you've tried several different scans with no success it could be a rootkit infection. lpbk2713 Dec 2014 #3

I seem to have gotten rid of it. IcyPeas Dec 2014 #8

Have you considered AdBlock Plus? DinahMoeHum Dec 2014 #4

thanks, I have installed adblockplus... IcyPeas Dec 2014 #6

Try running TDSSKiller. You probably have a rootkit. chrisa Dec 2014 #9

thank you... IcyPeas Dec 2014 #10

arcane1

(38,613 posts)

1. Those underlined links are definite evidence of malware

Reply to IcyPeas (Original post)

Tue Dec 23, 2014, 04:31 PM

Dec 2014

Probably something that your current software can't get rid of.

If you can figure out if the links are all pointing to the same place, you might be able to do a search on that and find something out there that can get rid of it. This happened to me years ago and that's what I had to do. I don't recall at the moment what was used to remove it

IcyPeas

(21,894 posts)

7. I did this....

Reply to arcane1 (Reply #1)

Wed Dec 24, 2014, 12:02 AM

Dec 2014

I hovered over some of the links and they all come from "Ads by Info" and sure enough if you search for that there are removal tools to get rid of it. thank you.

steve2470

(37,457 posts)

2. run SuperAntiSpyware and Spybot

Reply to IcyPeas (Original post)

Tue Dec 23, 2014, 04:33 PM

Dec 2014

http://www.superantispyware.com/download.html

http://www.safer-networking.org/dl/

For Spybot, click on a mirror and dl from there.

Be sure to de-activate your MS Essentials in Control Panel before you do anything.

IcyPeas

(21,894 posts)

5. thanks, I did install spybot

Reply to steve2470 (Reply #2)

Tue Dec 23, 2014, 11:59 PM

Dec 2014

and something worked. I seem to be okay now. Phew!

lpbk2713

(42,760 posts)

3. If you've tried several different scans with no success it could be a rootkit infection.

Reply to IcyPeas (Original post)

Tue Dec 23, 2014, 04:51 PM

Dec 2014

You didn't indicate what OS you are using. Do a Google search for (OS) + Rootkit for more in depth searches. Many are free, I know McAfee has a free rootkit finder download.

IcyPeas

(21,894 posts)

8. I seem to have gotten rid of it.

Reply to lpbk2713 (Reply #3)

Wed Dec 24, 2014, 12:02 AM

Dec 2014

I tried things that fellow DU people suggested and something worked. Thank you!

DinahMoeHum

(21,797 posts)

4. Have you considered AdBlock Plus?

Reply to IcyPeas (Original post)

Tue Dec 23, 2014, 06:21 PM

Dec 2014

https://adblockplus.org/

You might also want to try ninite-dot-com and download the security apps there.

https://ninite.com/

All these are for free.

It would also really help if you told us what OS you have - then somebody here can guide you in the best direction.

Update: More on this 1-reply thread. I had a similar problem with "Ad Choices"

http://www.democraticunderground.com/109510757

IcyPeas

(21,894 posts)

6. thanks, I have installed adblockplus...

Reply to DinahMoeHum (Reply #4)

Wed Dec 24, 2014, 12:00 AM

Dec 2014

as you suggested. I seem to have gotten rid of it. (I hope)

I have Windows version 7 and I use Google Chrome.

chrisa

(4,524 posts)

9. Try running TDSSKiller. You probably have a rootkit.

Reply to IcyPeas (Original post)

Sun Dec 28, 2014, 11:08 PM

Dec 2014

http://usa.kaspersky.com/downloads/TDSSKiller

Edit: Glad S&D worked.

IcyPeas

(21,894 posts)

10. thank you...

Reply to chrisa (Reply #9)

Mon Dec 29, 2014, 01:47 AM

Dec 2014

I tried everything. I also did as Arcane1 (above) suggested. I hovered over the underlined links and they were all from "Ads by Info" and sure enough I searched for that and up came all these sites with a removal tool. What a pain that was!!!! Everyone here is so helpful (and knowledgeable). I will look at the link you send me too, to check it out.

Reply to this discussion