Computer Help and Support

applegrove

(118,677 posts) Sat Feb 21, 2015, 12:19 AM Feb 2015

I get the message 'explorer not working' when i'm

on the computer. What do I do? I've done a hard reboot. Same message.

15 replies

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I get the message 'explorer not working' when i'm (Original Post) applegrove Feb 2015 OP

What is the exact and complete message? Renew Deal Feb 2015 #1

I'm running Norton right now. It was something like that. applegrove Feb 2015 #2

No guarantee that it will fix anything but I would do a chkdsk to look for errors. gvstn Feb 2015 #3

Thanks. I will try that next. applegrove Feb 2015 #4

"Internet Explorer has stopped working" applegrove Feb 2015 #9

Just hit close/cancel Go Vols Feb 2015 #5

When I hit the x or press cancel I get another two boxes saying the same thing. applegrove Feb 2015 #6

I would get rid of Norton. JayhawkSD Feb 2015 #7

I'll keep this in mind applegrove Feb 2015 #8

same problem tararum May 2016 #10

I can't remember what happened. But my explorer works. applegrove May 2016 #11

answer tararum May 2016 #12

Post removed Post removed Nov 2019 #13

At least it's IE, not Windows Explorer, which could be a huge problem. Simplest thing to do is... TreasonousBastard Nov 2019 #14

Yes i have found a way around. applegrove Nov 2019 #15

Renew Deal

(81,860 posts)

1. What is the exact and complete message?

Reply to applegrove (Original post)

Sat Feb 21, 2015, 12:24 AM

Feb 2015

Is it this?

applegrove

(118,677 posts)

2. I'm running Norton right now. It was something like that.

Reply to Renew Deal (Reply #1)

Sat Feb 21, 2015, 12:30 AM

Feb 2015

gvstn

(2,805 posts)

3. No guarantee that it will fix anything but I would do a chkdsk to look for errors.

Reply to applegrove (Reply #2)

Sat Feb 21, 2015, 12:44 AM

Feb 2015

Go to Computer and then right-click the C: drive and select Properties. Then under the Tools menu, Under Error Checking, hit the Check Now button. Leave just the first box ticked and hit Start button in that window. It will ask to schedule for next reboot so say Yes/OK. Next time you reboot it will take about 5 minutes to look for file system errors before booting into Windows as usual.

This may not fix anything but it eliminates the possibility that a slightly corrupted system file is causing the problem when accessed at some point while running Explorer.

applegrove

(118,677 posts)

4. Thanks. I will try that next.

Reply to gvstn (Reply #3)

Sat Feb 21, 2015, 12:47 AM

Feb 2015

applegrove

(118,677 posts)

9. "Internet Explorer has stopped working"

Reply to Renew Deal (Reply #1)

Sat Feb 21, 2015, 04:07 AM

Feb 2015

Then:"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".

Go Vols

(5,902 posts)

5. Just hit close/cancel

Reply to applegrove (Original post)

Sat Feb 21, 2015, 12:49 AM

Feb 2015

and run better protection.

applegrove

(118,677 posts)

6. When I hit the x or press cancel I get another two boxes saying the same thing.

Reply to Go Vols (Reply #5)

Sat Feb 21, 2015, 12:51 AM

Feb 2015

It is ALIVE!

JayhawkSD

(3,163 posts)

7. I would get rid of Norton.

Reply to applegrove (Original post)

Sat Feb 21, 2015, 02:24 AM

Feb 2015

First, get rid of Norton, which is incredible bloatware, and use antivirus protection which has a smaller footprint. I use Avast, and have had very good success with it.

Second, quit using Internet Explorer as your browser. Chrome or Firefox are lighter, faster and more reliable.

applegrove

(118,677 posts)

8. I'll keep this in mind

Reply to JayhawkSD (Reply #7)

Sat Feb 21, 2015, 02:42 AM

Feb 2015

tararum

(2 posts)

10. same problem

Reply to applegrove (Original post)

Sun May 1, 2016, 03:32 PM

May 2016

same problem on my computer

applegrove

(118,677 posts)

11. I can't remember what happened. But my explorer works.

Reply to tararum (Reply #10)

Sun May 1, 2016, 03:57 PM

May 2016

tararum

(2 posts)

12. answer

Reply to applegrove (Original post)

Mon May 2, 2016, 04:42 PM

May 2016

Last edited Wed Oct 12, 2016, 05:14 AM - Edit history (2)

Here’s the mail I got recently

The latest version of Internet Explorer is Internet Explorer 11 Beta version. Internet Explorer 10 is the latest full version. I would suggest you to try the steps from the following link to fix the Internet Explorer stopped working.

What to do when Internet Explorer stops working
Internet Explorer Has Stopped Working” Appcrash Fix By Deskdecode
http://www.deskdecode.com/internet-explorer-has-stopped-working/

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Do get back and let us know the status of the issue, I will be glad to help you further. We, at Microsoft strive towards excellence.

Response to applegrove (Original post)

Name removed Message auto-removed

TreasonousBastard

(43,049 posts)

14. At least it's IE, not Windows Explorer, which could be a huge problem. Simplest thing to do is...

Reply to applegrove (Original post)

Thu Nov 21, 2019, 01:18 AM

Nov 2019

just use another browser. This could be PITA if you've got lots of passwords, bookmarks, or other things stored on there, but other browsers can often dig in there and find them.

Did you say Win 10? Bing is now a bit better than IE and has some good import functions. Other browsers may not be as good.

applegrove

(118,677 posts)

15. Yes i have found a way around.

Reply to TreasonousBastard (Reply #14)

Thu Nov 21, 2019, 01:30 AM

Nov 2019

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