Computer Help and Support

rickford66

(5,526 posts) Mon Mar 23, 2015, 11:48 AM Mar 2015

I'm getting a lot of problems with Firefox only on DU

Scripts mainly, plus having to double click links and slow scrolling. I figure the scrip problem may be caused by advertising. I recently did a big windows 7 update, but it didn't help. Updated Java etc. Would the star membership help? I'm retired s/w but need step by step instructions when working on PCs. Thanks in advance for any suggestions.

PS. I'm currently writing this on IE and had it interrupted by a "long running scrip". In the meantime, my Firefox with only a DU page opened is frozen (not responding).

I'm running windows 7, IE10, Firefox 36.0.4, Microsoft Security Essentials. Just now my Firefox decided to update itself. This has never helped before. FYI, my wife has the same laptop, LENOVO, and her's doesn't have these problems even when I open DU on it.

12 replies

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I'm getting a lot of problems with Firefox only on DU (Original Post) rickford66 Mar 2015 OP

Firs thing to do is clear your cookies and cache in FF. gvstn Mar 2015 #1

I do this almost daily rickford66 Mar 2015 #2

That was really my only suggestion. gvstn Mar 2015 #3

Are you using Adblock ? A good anti-virus program (beyond MS's) such as MalWareBytes ? eppur_se_muova Mar 2015 #4

Are these ad blockers compatable with the MS anti-virus programs etc ? rickford66 Mar 2015 #6

I've had no problems, but I've been using FireFox. But I've heard Adblock recommended ... eppur_se_muova Mar 2015 #8

don't know Pharaoh Mar 2015 #5

Thanks guys rickford66 Mar 2015 #7

I think the problem is solved. rickford66 Mar 2015 #9

Glad to hear your problems on DU are solved. gvstn Mar 2015 #10

I added AdBlock rickford66 Mar 2015 #11

Recommend for AdBlock, also! n/t KoKo Mar 2015 #12

gvstn

(2,805 posts)

1. Firs thing to do is clear your cookies and cache in FF.

Reply to rickford66 (Original post)

Mon Mar 23, 2015, 12:00 PM

Mar 2015

Most times when it is only one site giving you problems it is related to one of those two items.

Got to the three bars at the far right of FF and select History. Choose Clear History. Then select cookies and cache from the boxes. In the drop down box select Everything. Then hit Clear Now.

rickford66

(5,526 posts)

2. I do this almost daily

Reply to gvstn (Reply #1)

Mon Mar 23, 2015, 12:12 PM

Mar 2015

gvstn

(2,805 posts)

3. That was really my only suggestion.

Reply to rickford66 (Reply #2)

Mon Mar 23, 2015, 12:26 PM

Mar 2015

I run FF Nightly build and so I occasionally get script errors but the next day's update usually takes care of it.

If you think it is advertising related, do you use Adblock or are all the ads showing on DU?

eppur_se_muova

(36,276 posts)

4. Are you using Adblock ? A good anti-virus program (beyond MS's) such as MalWareBytes ?

Reply to rickford66 (Original post)

Mon Mar 23, 2015, 12:29 PM

Mar 2015

https://adblockplus.org/ (free, open public license)
https://www.malwarebytes.org/ (limited version is free, run a scan weekly, maybe a fast/limited scan daily)

rickford66

(5,526 posts)

6. Are these ad blockers compatable with the MS anti-virus programs etc ?

Reply to eppur_se_muova (Reply #4)

Mon Mar 23, 2015, 01:16 PM

Mar 2015

Over the years I've used so many different applications on all our previous PCs and MS seems to be the best so far. I went with it because I couldn't stream anything decently. Got rid of what I had (I think MacAfee) and switched to MS.

eppur_se_muova

(36,276 posts)

8. I've had no problems, but I've been using FireFox. But I've heard Adblock recommended ...

Reply to rickford66 (Reply #6)

Mon Mar 23, 2015, 03:35 PM

Mar 2015

for years, pretty much whatever platform I was using.

MalWareBytes is definitely compatible. The free version doesn't block malware in real time, but you can scan your disk with it when you have problems, and remove any malware you find. MWB has a reputation for often being ahead of MS.

Pharaoh

(8,209 posts)

5. don't know

Reply to rickford66 (Original post)

Mon Mar 23, 2015, 01:16 PM

Mar 2015

but you can get a star membership for as little as a dollar donation. Worth the lack of advertising.

Download firefox, IE is a piece of crap. Also run malware bytes, to check for malware.

https://www.mozilla.org/en-US/firefox/all/

http://www.malwarebytes.org/mwb-download/confirm/

rickford66

(5,526 posts)

7. Thanks guys

Reply to rickford66 (Original post)

Mon Mar 23, 2015, 01:21 PM

Mar 2015

Since my Firefox just updated with no improvement, I'll take the rest of the advice and get the Star Membership and try the ad blockers.

rickford66

(5,526 posts)

9. I think the problem is solved.

Reply to rickford66 (Original post)

Mon Mar 23, 2015, 03:42 PM

Mar 2015

I paid for a Star Membership. I haven't donated in quite some time so I was happy to do so. Looks like the ads on DU were the problem. My Firefox and IE work fine. I usually log on to DU whenever I'm online so it was always causing problems. Thanks.

gvstn

(2,805 posts)

10. Glad to hear your problems on DU are solved.

Reply to rickford66 (Reply #9)

Mon Mar 23, 2015, 07:27 PM

Mar 2015

If FF is your main browser then AdBlock is definitely worth trying out, anyway. It is just an extension/addon that is simply removed if you don't like it. I've used it for years and can't imagine browsing even the most trusted sites without it. I don't mind a few ads around the edges but those flashing ones really annoy me.

https://addons.mozilla.org/En-us/firefox/addon/adblock-plus/

rickford66

(5,526 posts)

11. I added AdBlock

Reply to gvstn (Reply #10)

Tue Mar 24, 2015, 11:13 AM

Mar 2015

Tremendous improvement. Our DSL line is very slow so any extra data to download is a killer. Lately it's been slower than our old dial up service. Now it's like greased lightning. Again I want to thank you and the others who helped me here. I will be recommending it to my buddies.

KoKo

(84,711 posts)

12. Recommend for AdBlock, also! n/t

Reply to gvstn (Reply #10)

Tue Mar 24, 2015, 11:31 AM

Mar 2015

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