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rhett o rick

(55,981 posts)
Mon May 18, 2015, 10:01 AM May 2015

I am having trouble with audio and video files.

I used to be able to drag and drop audio and video files from my laptop via ITunes to my IPhone 5. But some how my default video player changed and now I can no longer move the files. I have Windows 7.

Any suggestions?

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I am having trouble with audio and video files. (Original Post) rhett o rick May 2015 OP
Sounds like your file associations got changed. SwankyXomb May 2015 #1
I am leary changing all my files to anything until I understand the ramifications. rhett o rick May 2015 #3
Others have had success doing this... ChromeFoundry May 2015 #2

SwankyXomb

(2,030 posts)
1. Sounds like your file associations got changed.
Mon May 18, 2015, 11:22 AM
May 2015

This happens a lot if you installed or upgraded another media player, it wants to grab all the file types to play on itself.

Somewhere in the iTunes settings (Edit > Preferences > Advanced) should be a button "Warn me if iTunes is not default player for media types" or something like that. Check that box, click "OK" then restart iTunes. It should give you the chance to reset file types to default to iTunes.

This should fix your problem. If not, then the Apple forums might be able to help.

 

rhett o rick

(55,981 posts)
3. I am leary changing all my files to anything until I understand the ramifications.
Tue May 19, 2015, 10:07 AM
May 2015

I agree the file associations got changed. I had been able to load MP-3 and MP-4 from laptop to IPhone via ITunes. And I do remember doing something that changed the file associations. But, the files were still MP-3's and MP-4's just not compatible with my IPhone. There seems to be a difference between MP-4 files. I would like to know how to tell the difference and which will work with IPhone.

ChromeFoundry

(3,270 posts)
2. Others have had success doing this...
Mon May 18, 2015, 11:23 AM
May 2015

Assuming you are on a recent version of iTunes....

Connect your device to your PC running iTunes.
In iTunes, go to the Summary tab.
Scroll down to Options.
Check the "Manually Manage Music and Videos" option.
Click "Apply" at the bottom of the section.

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