Apple support from Hell.

A few days ago I posted a question regarding the fact that I never registered my iPad. Advice given was to contact Apple support.
I did so and am still upset about my experience. I appreciate the reply but my experience was terrible. My original post:

http://www.democraticunderground.com/109515985

Background noise was terrible, I could not understand the person to whom I was speaking. All I asked was how do I register my iPad. I was given a song and dance about the need to have his assistance. Without question, I told him 20 times that I could not hear him or that I could not understand. His accent was heavy.
This Apple Rep. played with my computer, first the XP desktop, then I was told I had to go to my laptop (Win 7)
Bla...Bla...Bla. Still could not understand the Rep. Next thing I knew, I was asked which service plan I wanted, $149.00 a year or the 5 year plan. Mind you, I still have not found out the simple answer, "how do I register this iPad".


This rep told me I said OK to the charge for service. I'm glad this was recorded because I did not agree to any charge.
I told him I do not agree and don't want any plan. His words to me...I spent all this time on the phone with you and you won't pay. THEN: He hung up.
The bottom line, I guess I will be unregistered and hope the iPad will continue to work. I don't know what else to do. Why the heck can we not have access to customer service without trying to understand someone whose accent makes the ordeal almost impossible. AND: Don't these reps sit in an areas with sound barriers? The noise sounded like a rock concert.

Edited for typo.