I'm having a problem with a HP laptop running WIN 7
I was just replying to a post on DU when I bumped the computer a little bit. Somehow, it went into safemode. I tried to re-start to get out of safe-mode and then msn took over with configuring updates. I let it go until I noticed that it was 100% complete for over an hour. My roommate suggested turning it off and then turning it on again. Now it says 35% complete for the past 30 minutes. What can I do?
steve2470
(37,457 posts)As the poster below me said, you can leave it alone for a few hours and hope it completes the update.
If not, then we'll go to the next step.
icymist
(15,888 posts)I'll have to turn the computer off and then back on again to get into safemode, won't I?
steve2470
(37,457 posts)Yes, to get into safemode, you have to reboot and then start tapping the F8 key quickly to force it into the selection screen where you can pick Safe Mode.
First, just leave it alone and hopefully it will complete the update. I'm a bit pessimistic but I've been wrong before.
icymist
(15,888 posts)Maybe go watch a movie or something...
Thank you for your help.
PoliticAverse
(26,366 posts)When it is eventually fixed turn off automatic updates so that you can do updates when you want to.
icymist
(15,888 posts)I'm using my Surface 3 at the moment, but I don't care for it with reading and writing text on the DU. This computer is mostly for my art work.
PoliticAverse
(26,366 posts)icymist
(15,888 posts)Thank you for your help.
jonno99
(2,620 posts)to a state before the updates were installed; this "chance" depends however, on whether or not you have "System restore" enabled.
So, first I'd wait and see if updates complete (it really depends on what the updates were - and how fast your laptop is). If after 20-30 minutes it is still "stuck", I'd reboot using the below guide...
The below link explains system restore. Look about half-way down the page for the section:
"But wait, what if Windows 7 wont boot? How do I access system restore?"
http://www.groovypost.com/howto/microsoft/windows-7/fix-windows-7-with-a-system-restore-point/
icymist
(15,888 posts)Thank you for your help.
jonno99
(2,620 posts)gvstn
(2,805 posts)If worse comes to worse, restart and repeatedly hit F8 key to get back into safe mode and try a system restore. That is once in safe mode go to Start and type in System Restore and hit enter then select a point before the problem.
PghTiny
(276 posts)The command is SFC /SCANNOW
icymist
(15,888 posts)It fixed itself by simply leaving it alone! Whew! I'm here on the laptop now, typing this. Lunch and binge-watching a few TV episodes gave it enough time to fix itself! Thank you all again!