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LAS14

(13,783 posts)
Wed Jun 20, 2018, 10:59 AM Jun 2018

Strange behavior in Outlook. Do I need to take action?

I got an "undeliverable" message from Outlook for an address that didn't appear in TO or CC when I looked in Sent messages. But when I opened the attachment in the "undeliverable" message, it displayed the bad address in place of the CC I had typed. What's the purpose of malware sending a message to a bad address? How did this happen? Should I take any action?

Here are screen shots of the "Undeliverable" attachment and the details in the "undeliverable" message.

DARN IT! My drop box URLs aren't working in DU. Can someone suggest another way to send a screen shot??

?dl=0

?dl=0

TIA
LAS


13 replies = new reply since forum marked as read
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mr_lebowski

(33,643 posts)
1. Are you saying you didn't send this message, but you still got an undeliverable message in outlook .
Wed Jun 20, 2018, 11:34 AM
Jun 2018

And it had an attachment ... which contained the content of the email that was sent and bounced, yeah? And it was not a message you sent?

I would do a very deep scan using whatever malware detection you have because messages being sent by (apparently at least) your pc, w/o you sending them yourself and not appearing in the sent items of outlook is fairly troubling. some malware just sends crap out in a very scattershot way, basically turning your machine into a spam factory, gathering up any email addys it can find that are on your computer, some of which you may not even know are there, and some of those are probably not valid.

I use imgur dot com for posting images I want to share online. if you use chrome there's a plugin that allows drag/drop of photos to your online imgur account, its pretty handy.

LAS14

(13,783 posts)
3. I did send the original message...
Wed Jun 20, 2018, 12:33 PM
Jun 2018

... I cc'd it to my daughter, and that's how it appeared in my SENT folder. But I got an "undeliverable" message from Outlook. The e-mail that it cited as not deliverable to was strange. The "Undeliverable" email from Outlook has an attachment that contained a copy of my sent e-mail. I opened that attachment and that's where the weird e-mail address appeared in the cc: space instead of my daughter's e-mail that I had typed in.

I'll explore imgur.com. Or Imgur Dot Com???

 

mr_lebowski

(33,643 posts)
5. Oh, in that case I wouldn't worry too much unless it keeps happening ...
Wed Jun 20, 2018, 12:48 PM
Jun 2018

Dollars to donuts you accidentally put that in the cc: field yourself w/o realizing it

imgur.com, it's free file-sharing, it's legit. used for years and years.

EDIT: btw, outlook probably figured out that the bad address was bad based on the bounce, and removed it from the cc: list when you viewed the Sent folder (as it did not actually reach that destination, ergo it wasn't 'sent there' ... at least, in a manner of speaking). That's the only explanation I can think of, though I've never seen it do that personally at least not that I've noticed.

LAS14

(13,783 posts)
8. If I accidentally put it in the cc:, then...
Wed Jun 20, 2018, 02:15 PM
Jun 2018

1 - Why didn't it show up in the CC field in the copy in my Sent folder?

2 - In the copy of my e-mail returned by the Outlook error message, why did my daughter's e-mail, which I DID put in NOT show up?

In other words, one e-mail showed up in the Sent folder copy and a different one showed up in the copy returned by Outlook.

 

mr_lebowski

(33,643 posts)
11. So in the CC copy in the sent mail folder it did have your daughters email?
Wed Jun 20, 2018, 09:09 PM
Jun 2018

Kay I didn't realize that, thought cc was just empty.

You're right there's a not a good explanation for that then ... this may've been a glitch on your daughter's email server in this case, or corruption in the transport in general ... lost packet that sort of thing.

LAS14

(13,783 posts)
4. I didn't get a strange message. I got an recognizable...
Wed Jun 20, 2018, 12:34 PM
Jun 2018

.... error message from Outlook.com.

I gotta find out how to get my screen shots to work here on DU. Not worth trying to explain in words.

LAS14

(13,783 posts)
9. What's not that difficult? What are you trying to demonstrate?
Wed Jun 20, 2018, 02:17 PM
Jun 2018

If it's attaching screen shots, it's not difficult to get a URL from Dropbox. It's just that it isn't pasteable into DU. I've asked Admin about this in the past and it's a known problem. Something about the structure of the URL.

If that's not what you're talking about, what are you talking about?

 

mr_lebowski

(33,643 posts)
13. You're using postimg.cc to host the image whose urls 'work' on this forum
Wed Jun 20, 2018, 09:15 PM
Jun 2018

Whereas the sharing source that the OP is accustomed to using (dropbox), the URL format doesn't work for this purpose on this forum.

 

mr_lebowski

(33,643 posts)
6. Emails concerning "Undeliverable Emails" from your mail server are pretty recognizable ...
Wed Jun 20, 2018, 12:55 PM
Jun 2018

And always have an attachment containing the original email you tried to send.

That said, you should always scrutinize the "Undeliverable" email itself (the one from the mail server, not your original) before opening the attachment (VERY well, if you don't think you sent the original in question) to make sure it looks legit, and confirm that the attachment file itself doesn't have an extension like '.exe' or '.bat'. It should be something like .txt or .html I believe in most cases.

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