Computer Help and Support

elocs

(22,609 posts) Fri Mar 22, 2024, 07:29 PM Mar 22

How do I log onto my existing Gmail account on my Chromebook?

When I click on to Gmail on Google I only get the choice to create a new account and not log onto my existing account. The same happens when I to to Gmail.com with the only choice is to create a new account.

4 replies

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How do I log onto my existing Gmail account on my Chromebook? (Original Post) elocs Mar 22 OP

I use the g-mail app arkielib Mar 22 #1

I've tried that and it doesn't work, all of the Gmail icons take me to create a new account elocs Mar 23 #2

I just found an answer, although inconvenient. elocs Mar 23 #3

I'm having a similar problem with a new phone I bought. Emile Mar 23 #4

arkielib

(120 posts)

1. I use the g-mail app

Reply to elocs (Original post)

Fri Mar 22, 2024, 08:02 PM

Mar 22

When I’m logged on to my Chromebook I’m automatically logged on to Google and G-mail. When I click on the G- mail app icon I get access without logging in directly to it. (G-mail icon is the big colorful M.)

elocs

(22,609 posts)

2. I've tried that and it doesn't work, all of the Gmail icons take me to create a new account

Reply to arkielib (Reply #1)

Sat Mar 23, 2024, 03:31 AM

Mar 23

with no option to simply log on to my existing account, a method that I've used literally decades for this account. I can, however, log on to Gmail on my cell phone, but it takes forever for me to hunt and peck a message. I have restarted my Chromebook with no luck.

elocs

(22,609 posts)

3. I just found an answer, although inconvenient.

Reply to elocs (Original post)

Sat Mar 23, 2024, 04:01 AM

Mar 23

I was able to sign into gmail using Incognito mode. Why it doesn't work otherwise, I have no idea. When in Incognito, if I click on the Chromebook Gmail icon it takes me to the site to open a new Gmail account but not to sign into my existing account. Where it says "sign in" and I enter my Gmail address it just says "this account already exists". Again, ???

Emile

(22,925 posts)

4. I'm having a similar problem with a new phone I bought.

Reply to elocs (Reply #3)

Sat Mar 23, 2024, 11:20 AM

Mar 23

Thinking next time I'm back in town I will stop at an at&t store and get help.

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