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Stinky The Clown

(67,818 posts)
Sat Feb 23, 2013, 08:33 PM Feb 2013

Questions about/problems with home WiFi

We have Verizon Fios and use their modem/router. The wired connections are fast and rock solid.

The location of the router is such that we get a weak, nearly unusable signal on the opposite side of the house. To remedy that, we installed an old access point we had in the old house. I also have an Apple Airport Extreme installed, mainly so I can plug a printer into its USB port. The AEx is set to "bridge" mode and as such, functions as yet another access point (it is capable of being a router).

So . . . . we have the main Comcast router, but with the radio function turned off. We have the access point connected via cable to the modem. We have the AEx connected via cable to the modem.

All of our wirelessly connected computers and devices frequently lose connectivity. Page loads can be blinding fast or painfully slow. A new problem recently started where our Blue Ray player sometimes loses its wireless connection when we try streaming Netflix. Before it finally drops, we can watch the connection speed go down to 1.2 - 2.4 MB/s, and sometimes as low as 0.1 or 0.2! Normally, it is up over 15 MB/s.

When connectivity is lost, we go reboot the modem (pull the plug, wait 60 seconds, plug back in). This usually works, but not always.

Any ideas?

Take the AEx or the access point off line? Take them both off line and live without whole house coverage (unacceptable)? Lose the old access point and the AEx and get a new access point?

Again, all the wired connections are just fine.

We pay for the higher speed of a business class connection and a static IP.


23 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Questions about/problems with home WiFi (Original Post) Stinky The Clown Feb 2013 OP
we actually experience the same thing - Time Warner Cable, good wireless signal - NRaleighLiberal Feb 2013 #1
FIOS is different from cable. There is no common shared pipe. Stinky The Clown Feb 2013 #4
Any cordless phones in the vicinity? RC Feb 2013 #2
Yes to microwave and cordless phones. Stinky The Clown Feb 2013 #5
perhaps the channel you chose is the issue grok Feb 2013 #3
I think this might be the issue. Stinky The Clown Feb 2013 #6
I agree with this advice. backscatter712 Feb 2013 #16
The old access point is g. The AEBS is n. Stinky The Clown Mar 2013 #21
Try all three of your possible radios and see if you can get a good connection with one of em Fumesucker Feb 2013 #7
I know enough tech to be a danger to myself and others. :) Stinky The Clown Feb 2013 #8
I have a similar setup, but shitty charter cable, not fiber. Warren Stupidity Feb 2013 #9
So . . . . is this correct? Stinky The Clown Feb 2013 #11
Yeah. That is the diagram. Works flawlessly. Warren Stupidity Feb 2013 #14
First, get a copy of inSSIDer ChromeFoundry Feb 2013 #10
I have a Mac. Will it work for me, too? Stinky The Clown Feb 2013 #12
for mac there is this grok Feb 2013 #13
Yes, there is a Mac version ChromeFoundry Feb 2013 #15
UPDATE: Stinky The Clown Feb 2013 #17
The Linksys is something I've played with quite a bit, I have three of them now Fumesucker Feb 2013 #18
Try this. With all AP's wired, set the same SSID, same security, different channels... DisgustipatedinCA Mar 2013 #19
I like that! Stinky The Clown Mar 2013 #22
Right. All in all, it's best if you have the same model of radios DisgustipatedinCA Mar 2013 #23
It's the cordless phone. RoccoR5955 Mar 2013 #20

NRaleighLiberal

(60,018 posts)
1. we actually experience the same thing - Time Warner Cable, good wireless signal -
Sat Feb 23, 2013, 08:39 PM
Feb 2013

yet a few times every hour, it fades and drops - so for every hour, we seem to have 5-10 min of down time. It seems to be worse at times when most of our neighbors are sucking on the neighborhood straw, so to speak...but it is a bit of an annoying mystery (esp. if I am working on posting something on line as a blog, long post at DU, etc) and it loses signal - and I lose my work.

Stinky The Clown

(67,818 posts)
4. FIOS is different from cable. There is no common shared pipe.
Sat Feb 23, 2013, 09:03 PM
Feb 2013

FIOS has a home run dedicated to each user. It only runs on fiber optic.

When we bought this property there was no fiber and we are too far for DSL. Cable would have been our only choice. Fortunately, since then, they brought fiber out here and when we decided to move here it was one less worry.

 

RC

(25,592 posts)
2. Any cordless phones in the vicinity?
Sat Feb 23, 2013, 08:41 PM
Feb 2013

Microwave's? Have you tried changing the channel the wireless works on? Default is normally 6. Try one end or the other to see if that helps.
I know you said you live in a house, but, do you live in an apartment? The neighbors, around, above or below you could be causing the interference.
Hams in the neighborhood?

Stinky The Clown

(67,818 posts)
5. Yes to microwave and cordless phones.
Reply to RC (Reply #2)
Sat Feb 23, 2013, 09:06 PM
Feb 2013

No neighbors close enough to interfere (at least we can't see any of their networks like we did in the old place).

I have changed channels and it never seemed to matter, but now that you mention it, I wonder if the AEx or the access pont are randomly channel surfing. Isn't that an option in their settings?

 

grok

(550 posts)
3. perhaps the channel you chose is the issue
Sat Feb 23, 2013, 08:53 PM
Feb 2013

In the US we use 11 channels for G. the reality is there are only 3 unique channels: 1 6 and 11. rest are mixtures of the 3. (transmit on one, recieve on another.

u might try switching channels. it could be u are having interference from some house nearby on the same channel. auto-select is often just random and not optimum.

i'd try switching to the unique channels first.

Stinky The Clown

(67,818 posts)
6. I think this might be the issue.
Sat Feb 23, 2013, 09:08 PM
Feb 2013

The rounter was set to a single channel a long time ago, but we now don't use that WiFi signal. I need to check the AEx and access point channels to see if they're static or dynamic.

backscatter712

(26,355 posts)
16. I agree with this advice.
Sun Feb 24, 2013, 09:35 PM
Feb 2013

Experiment with the channels, but your only 3 good choices on the 2.4GHz band are 1, 6 and 11. You're actually making problems worse if you don't use one of those three.

OTOH, if you upgrade to a newer router, that does 802.11n in the 5GHz range, you get a lot more channels to play with.

Stinky The Clown

(67,818 posts)
21. The old access point is g. The AEBS is n.
Sat Mar 2, 2013, 07:38 PM
Mar 2013

The AEBS is using the 5GHz band. Right now I see no other devices on that band except mine. Mine is set for one sort of random channel switching. I may be getting drops on the streaming when it switches? That just occurred to me as I write this.

Fumesucker

(45,851 posts)
7. Try all three of your possible radios and see if you can get a good connection with one of em
Sat Feb 23, 2013, 09:21 PM
Feb 2013

You really have to do this as a process of elimination, there's too many variables at the moment. I switched from working with a Belkin to a Netgear AP a while back and although the actual received signal dropped by a couple of dB my connection got considerably more reliable.

Your Airport Extreme can be configured as a wireless repeater/range extender according to Apple, that might be the way to use it to boost signal to the rest of the house.

http://store.apple.com/us/question/answers/product/MD031LL/A?pqid=QC22KXTTUCCJ99ATTKDJJPFY4Y7HUX24T


Stinky The Clown

(67,818 posts)
8. I know enough tech to be a danger to myself and others. :)
Sat Feb 23, 2013, 09:52 PM
Feb 2013

Right now the AEx is set in "bridge" mode. Isn't that the same thing as an extender/repeater? I've done some hunting through the google machine and kept coming up dry.

 

Warren Stupidity

(48,181 posts)
9. I have a similar setup, but shitty charter cable, not fiber.
Sat Feb 23, 2013, 11:39 PM
Feb 2013

The modem is in the garage, as is the wired router. I connect an AirPort Extreme base station via Ethernet, and use that and two airport express units to cover the whole house (and on good days all the neighbor's houses too, and they ain't close.) I do the wireless using same vendor equipment because I didn't do that previously and it was nothing but trouble.

Stinky The Clown

(67,818 posts)
11. So . . . . is this correct?
Sun Feb 24, 2013, 12:38 AM
Feb 2013

You have

Cable modem/router ==wired==> AEBS ==WiFi==> AEx ==WiFi==> Devices

I got the AEBS for two reasons. First because it can host a USB printer. Second because it reportedly had the greatest range (at up to 850 feet).

I also have an Airport Express but I use that only when I travel.

 

Warren Stupidity

(48,181 posts)
14. Yeah. That is the diagram. Works flawlessly.
Sun Feb 24, 2013, 10:03 AM
Feb 2013

The two aex are repeaters, any device can roam to any of the three apple wifi units. I used apple because they also do music streaming so iTunes plays over the house sound system.

ChromeFoundry

(3,270 posts)
10. First, get a copy of inSSIDer
Sat Feb 23, 2013, 11:56 PM
Feb 2013

it's FREE.

put it on a laptop and determine what channel has the least activity. (usually 3 or 4)
Move your AP to supply a stronger signal to your devices.

If you have more than 15 SSIDs over -80 dBm, in the 2.4 GHz spectrum, consider a 5 GHz dual-band AP if your clients (and bluray support it).

Watch your neighbors channels to see if they are using 40 MHz channel bonding.. that will severely limit your available spectrum. (you will notice their SSID channels double in width every few seconds)

Note: video streaming in HD requires a ton of bandwidth. If you can, run a Cat5e or better from your router to your BluRay, or any other streaming device. Until the FCC opens up the additional channels in the VHF spectrum for WiFi, and the hardware supports it... or you have a very strong signal on an uncongested, little interference, 2.4 GHz spectrum, or are on the 5 GHz spectrum - video over WiFi is still hit and miss. Go wired if you can, and go with at least 100 MB/s (1000 MB/s if your router supports it).

Never daisy-chain switches (client -> switch -> router's port). The router's LAN ports are a switch. You can only have two switches before you will start having problems due the internal ARP table s an latency.

 

grok

(550 posts)
13. for mac there is this
Sun Feb 24, 2013, 02:39 AM
Feb 2013
http://kismac-ng.org/



probably more than you need. I've used kismet(for linux) on which it's based on before and it's old, proven software for showing what your wifi environment is like

.

Stinky The Clown

(67,818 posts)
17. UPDATE:
Tue Feb 26, 2013, 12:09 AM
Feb 2013

So . . . . I installed InSSIDer (cool little app!). I was amazed at how many other routers show up. We're pretty far from our nearest neighbors, but bam! Three have what appear to be FIOS default names, they are all on channel 6, and they are all Actiontech hardware, the routers given away by FIOS in this part of the world. There is a Cisco unit on channel 1 and a Belkin unit, also on 1.

My AEBS was on channel 6, too. My antique Linksys WAP was on channel 10.

I moved the Linksys to channel 4 and my AEBS to channel 11.

While watching Netflix, the speed varied from 13.8MB/s down to 1.3MB/s. Still not good enough for a stable stream of HD programming.

Today I ran ethernet cable on a home run from my FIOS router to the BlueRay player. I had a 100' spool of it and have that running along the floor, up the stairs, across a room and into the TV room. We watched streaming HD on Netflix and it was rock solid stable with speeds over 25MB/s with occasional drops to 15 or so.

So it seems my wireless issues remain. It is sufficiently fast and stable for normal laptop use, but not good enough to stream HD. I'll have to figure out how to permanently route the cable and then pull wire to the teevee.


Fumesucker

(45,851 posts)
18. The Linksys is something I've played with quite a bit, I have three of them now
Wed Feb 27, 2013, 01:19 AM
Feb 2013

Get yourself a directional antenna and hook it to the Linksys and then point the antenna at your Blue Ray player, the nice thing about a directional antenna is not only does it strengthen signal in the direction you point it, it also weakens the unwanted signals in other directions.

Wifi is actually microwave frequencies and doesn't penetrate structure very well, units that will pick up a couple of hundred yards away in the open won't make three walls and a couple of dozen feet indoors often. You have a floor and several walls to penetrate, more signal will help your speeds.

Here's one made in the USA with a 30 day money back guarantee if it doesn't work for you.

http://www.ebay.com/itm/BilcoWifi-20-dbi-Cantenna-Kit-Tripod-3ft-of-cable-/390258796230?pt=US_Networking_Boosters_Extenders_Antennas&hash=item5add3ca6c6

Or you could try this, it's what I was using up until my wifi AP moved a lot further away. A little aluminum foil and some cardboard gave me a measured 6 dB of gain which was enough to solidly bring in an otherwise spotty connection. I was able to watch Netflix in 720p HD over that connection where I could barely log onto DU before.



http://kakopa.com/wifi/index.html



 

DisgustipatedinCA

(12,530 posts)
19. Try this. With all AP's wired, set the same SSID, same security, different channels...
Sat Mar 2, 2013, 12:06 PM
Mar 2013

If you set the same SSID on each radio, with the same encryption, same preshared key, everything same-same, except the broadcast channel, I think you'll be ok. If you have 3 radios, try them on channels 1, 6, and 11--in that linear order through your house. These are non-overlapping channels. With this sort of topology (all radios wired into your LAN), you don't need to set up bridging, you don't need to provide the MAC address of other radios. In fact, your PC's/mobile devices do all the work when you're set up like this. The access points don't know about one another, nor do they need to. Your iPad or whatever knows it's on the "ACME" SSID or whatever, and as you roam around your house, you'll get the strongest signal available. There are no spanning tree loops possible this way, no halving of bandwidth in diminishing returns, as with wireless bridges. It's a pretty neat and elegant setup.

Stinky The Clown

(67,818 posts)
22. I like that!
Sat Mar 2, 2013, 07:46 PM
Mar 2013

I'll give that a try. It seems perfectly reasonable. By using this, can I turn on the radio on the FIOS Actiontech router, too, and set it up using this same scheme? Right now the Actiontech, Linksys, and AEBS all have different SSIDs. If they all have the same, and the same security/password/etc., but on different channels, they will all "see" only one wireless network, correct?

 

DisgustipatedinCA

(12,530 posts)
23. Right. All in all, it's best if you have the same model of radios
Sat Mar 2, 2013, 11:05 PM
Mar 2013

One brand might implement security differently, or some other difference might cause incompatibility. But then again, it could work flawlessly. And yes, most computers/tablets will see a single named SSID instead of 3. At that point, the pc/tablet is responsible for choosing the best and closest signal, and irrespective of which radio it associates with, it's sending the same negotiation parameters and credentials to any of the 3 radios.

Since you're using different brands of AP, you might want to look deep into the settings to make sure everything is as same-same as possible. Check that security is all AES-based, or all TKIP-based, but not both. Id also make sure SSID isolation is set the same on all, if possible. And of course, they all need to operate in the same band--2.4GHz or 5GHz. If all of this sounds like a tall order, it probably isn't. I'd think there'd be a good chance to find equivalent settings on all the access points. Good luck.

 

RoccoR5955

(12,471 posts)
20. It's the cordless phone.
Sat Mar 2, 2013, 03:15 PM
Mar 2013

I have seen this in the past. Apple Air Ports will not work properly in the vicinity of certain wireless home phones. You can try to change the channel on the Air Port, but if it doesn't work, you can re-position the phone, and put it in a place where it will not interfere.

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