Computer Help and Support

Paper Roses

(7,473 posts) Sun Oct 27, 2013, 04:48 PM Oct 2013

Can you tell me what has happened?

I created a Word document, font sat at 12.
When I printed the document, the print is so tiny, I can hardly read it.

This same thing happened weeks ago with e-mail.
I have not had occasion to use Word for some time until today.
Can hardly read the results.

Any ideas how to correct this? Did a search but came up with nothing.
Thanks
Windows XP3 Word 2000

14 replies

= new reply since forum marked as read

Highlight:

Can you tell me what has happened? (Original Post) Paper Roses Oct 2013 OP

That's weird. Did it look tiny in print preview? arcane1 Oct 2013 #1

Print preview was tiny also. I thought it was a fluke. n/t Paper Roses Oct 2013 #5

Since it also happened with an e-mail, ohheckyeah Oct 2013 #2

Checked, all that I saw seemed normal but then I'm a computer idiot. n/t Paper Roses Oct 2013 #6

I doubt your a computer idiot.... ohheckyeah Oct 2013 #9

After your system restore mockmonkey Oct 2013 #3

Some printers have a setting that allow you to scale the output........ lastlib Oct 2013 #4

HP (PSC) Deskjet 4180 Paper Roses Oct 2013 #7

I don't think the drivers are the source of the problem. lastlib Oct 2013 #8

Do you have a link to the thread ohheckyeah Oct 2013 #10

Tried to find it and cannot. Someone on DU helped me. Paper Roses Oct 2013 #11

Is this it? lastlib Oct 2013 #12

Yes, it was sort of a sub-problem at the time. Now it is important. Paper Roses Oct 2013 #13

Freebie tech support available for a cuppa joe. unhappycamper Nov 2013 #14

arcane1

(38,613 posts)

1. That's weird. Did it look tiny in print preview?

Reply to Paper Roses (Original post)

Sun Oct 27, 2013, 04:51 PM

Oct 2013

Paper Roses

(7,473 posts)

5. Print preview was tiny also. I thought it was a fluke. n/t

Reply to arcane1 (Reply #1)

Mon Oct 28, 2013, 01:54 PM

Oct 2013

ohheckyeah

(9,314 posts)

2. Since it also happened with an e-mail,

Reply to Paper Roses (Original post)

Sun Oct 27, 2013, 05:06 PM

Oct 2013

it sounds like a printer setting. Check the page Page Layout section of your printer settings and make sure it is set to normal and not scaled.

That's the best I got.

Paper Roses

(7,473 posts)

6. Checked, all that I saw seemed normal but then I'm a computer idiot. n/t

Reply to ohheckyeah (Reply #2)

Mon Oct 28, 2013, 01:55 PM

Oct 2013

ohheckyeah

(9,314 posts)

9. I doubt your a computer idiot....

Reply to Paper Roses (Reply #6)

Mon Oct 28, 2013, 02:57 PM

Oct 2013

just don't have a lot of experience, I bet. I'll do some more checking.

mockmonkey

(2,824 posts)

3. After your system restore

Reply to Paper Roses (Original post)

Sun Oct 27, 2013, 05:49 PM

Oct 2013

did you do an Windows Update?

I don't know if this link is helpful.

http://answers.yahoo.com/question/index?qid=20091205075818AAAZaHf

lastlib

(23,252 posts)

4. Some printers have a setting that allow you to scale the output........

Reply to Paper Roses (Original post)

Sun Oct 27, 2013, 06:43 PM

Oct 2013

you might go into your printer properties and see if you can find something like "nn% of Normal Size" where it's not set to 100%.

What kind of printer do you have?

Paper Roses

(7,473 posts)

7. HP (PSC) Deskjet 4180

Reply to lastlib (Reply #4)

Mon Oct 28, 2013, 02:07 PM

Oct 2013

Checked Properties, seemed normal.
Is there some way to update drivers? Could this be a problem?
I'm scared to do much of anything because I don't know what I am doing.

I am of an age when a 4 function calculator was the best thing ever.

I think this is a computer problem. Since I had the small print for e-mail a few weeks ago and was kindly helped by DU'ers. The same problem may have been going on with MS Word but I have not used it in ages.

Properties indicate Normal size.

lastlib

(23,252 posts)

8. I don't think the drivers are the source of the problem.

Reply to Paper Roses (Reply #7)

Mon Oct 28, 2013, 02:37 PM

Oct 2013

Have you tried printing a test page on it?

One possibility would be to open a document, press <Ctrl-P> (don't use the quick print icon), and check the dialog box Zoom (lower right)--if it's set at anything other than "1 page", set to "1 page" and see if it works normally.

My suggestion would be to try to do a manual uninstall of the printer (See this link for more info: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&cc=us&dlc=en&lc=en&product=3177566&tmp_track_link=ot_search#N195 )

Then reinstall it from the printer CD.

If that doesn't work, you might try HP's support site and see if it can help you. Good luck--let us know what happens!

ohheckyeah

(9,314 posts)

10. Do you have a link to the thread

Reply to Paper Roses (Reply #7)

Mon Oct 28, 2013, 02:58 PM

Oct 2013

about the small print for e-mail?

Paper Roses

(7,473 posts)

11. Tried to find it and cannot. Someone on DU helped me.

Reply to ohheckyeah (Reply #10)

Mon Oct 28, 2013, 05:08 PM

Oct 2013

I think I must have forgotten to bookmark the page and now it is in never-never land.
Before uninstalling the printer for a new install, I will wait a day for any more comments.
This is so frustrating.. You are all great!!!

lastlib

(23,252 posts)

12. Is this it?

Reply to Paper Roses (Reply #11)

Tue Oct 29, 2013, 02:52 PM

Oct 2013

http://www.democraticunderground.com/10958620

Paper Roses

(7,473 posts)

13. Yes, it was sort of a sub-problem at the time. Now it is important.

Reply to lastlib (Reply #12)

Wed Oct 30, 2013, 12:27 PM

Oct 2013

Don't know whether it is the computer or printer.
Have not yet done a uninstall/reinstall but plan to do so if no other option comes up.
Just call me 'confused'.

unhappycamper

(60,364 posts)

14. Freebie tech support available for a cuppa joe.

Reply to Paper Roses (Reply #13)

Sun Nov 3, 2013, 07:46 AM

Nov 2013

Just sayin.....

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