Starbucks wins dismissal in U.S. of underfilled latte lawsuit
Source: Reuters
#BUSINESS NEWS JANUARY 7, 2018 / 4:56 PM / UPDATED AN HOUR AGO
Starbucks wins dismissal in U.S. of underfilled latte lawsuit
Jonathan Stempel
3 MIN READ
(Reuters) - Starbucks Corp has won the dismissal of a U.S. lawsuit accusing the coffee chain of overcharging customers by underfilling lattes and mochas to reduce milk costs.
U.S. District Judge Yvonne Gonzalez Rogers on Friday found a lack of evidence that Starbucks cheats customers by making its cups too small, using fill-to lines on baristas pitchers that are too low, and instructing baristas to skimp on ingredients, such as by leaving a quarter-inch of space atop drinks.
The Oakland, California-based judge also rejected a claim that milk foam added to lattes and mochas should not count toward advertised volumes. She said reasonable customers expect foam to take up some volume, and the plaintiffs conceded that foam is an essential ingredient in their drinks.
Accordingly, plaintiffs fail to show that lattes contain less than the promised beverage volume represented on Starbucks menu boards, Rogers wrote.
Lawyers for the plaintiffs did not immediately respond on Sunday to requests for comment. Starbucks did not immediately respond to similar requests.
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https://www.reuters.com/article/us-starbucks-lawsuit/starbucks-wins-dismissal-in-u-s-of-underfilled-latte-lawsuit-idUSKBN1EW0V5