Military payroll system plagued by errors, obsolete gear

http://hamptonroads.com/2013/11/military-payroll-system-plagued-errors-obsolete-gear



Military payroll system plagued by errors, obsolete gear
By Scot J. Paltrow and Kelly Carr
© December 2, 2013
Reuters

EL PASO, Texas

As Christmas 2011 approached, U.S. Army medic Shawn Aiken was once again locked in desperate battle with a formidable foe. Not insurgents in Iraq, or Taliban fighters in Afghanistan.

This time, he was up against the U.S. Defense Department.

Aiken, then 30, was in his second month of physical and psychological reconstruction at Fort Bliss in El Paso after two tours of combat duty. His war-related afflictions included traumatic brain injury, severe post-traumatic stress disorder, abnormal eye movements due to nerve damage, chronic pain and a hip injury.

But the problem that loomed largest that holiday season was different. Aiken had no money. The Defense Department was withholding big chunks of his pay. It had started that October, when he received $2,337.56 instead of his normal monthly take-home of about $3,300. He quickly raised the issue with staff. It only got worse. For all of December, his pay came to $117.99.