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VA secretary calls for town hall meetings
http://www.navytimes.com/article/20140805/NEWS05/308050061/VA-secretary-calls-town-hall-meetingsVA secretary calls for town hall meetings
Aug. 5, 2014 - 08:10PM |
By Leo Shane III
Staff writer
New Veterans Affairs Secretary Bob McDonald has ordered town hall meetings at all department health and benefits facilities by the end of September, in an effort to better understand veterans’ complaints about services.
In a message to staff Tuesday, McDonald said the meetings are designed to gather feedback from veterans and their families, but will also be open to lawmakers, veterans groups and other local individuals who work with the facilities.
(snip)
Veterans groups have already held dozens of similar town hall meetings at cities across the country, hearing frustration from veterans faced with poor care but also some success stories that VA officials hope to build on.
Local facility managers will announce details of their individual town hall plans, but department officials hope that together they help bring to light more areas for improvement and restart lines of communication with veterans.
(snip)
